DropCommerce: US Dropshipping
High quality and fast shipping dropshipping - DropCommerce
Rating
4.6
feedback
79
chart
#874
All reviews
Review RSS Feed
March 22, 2024
We have only been using this app for a short time. However, their customer service has been top notch! Jim has been wonderful to work with! He helped us set everything up quite quickly and answered all of our questions almost instantly. We have considered offering a dropship option for our retailers for some time now, and after lots of research felt that DropCommerce was best suited for our needs. We love that their model is based around U.S. brands and that they lean towards quality. So far everything is going smoothly. Highly recommend.
Feb. 3, 2024
I recently started my e-commerce journey with Dropcommerce, and I couldn't be more pleased with the experience. From the very beginning, the platform has exceeded my expectations in every aspect. The product selection is fantastic, offering a curated marketplace that makes it easy to find high-quality items for my store. The user interface is intuitive and user-friendly, making the entire process from product selection to integration into my online store seamless. What truly sets Dropcommerce apart is their outstanding customer service. I had a few questions and concerns, and the support team was not only prompt in their responses but also incredibly helpful. They addressed all my queries with patience and provided clear, concise solutions. I appreciate the transparency and reliability that Dropcommerce brings to the table. It has significantly reduced the complexities of managing inventory, allowing me to focus more on growing my business. Kudos to the team for their dedication to customer satisfaction!
Jan. 12, 2024
Customer service is fantastic! Thank you, Maria and Shiera, for all of your help!
Thank you so much for your review! Please feel free to reach out any time! :)
Feb. 1, 2024
The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store. The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.
Hi there, Thank you for sharing your feedback, and I apologize for any negative experience you may have had on our platform. I just wanted to address your concerns here, we are also reaching out to you directly so please don't hesitate to respond to our support team so that we may better understand any of the issues you had on our platform. Bugs: We definitely want to hear about any bugs you have encountered on our platform. We have recently launched some significant improvement updates but sometimes some bugs get missed by our team, we would much appreciate any details regarding this if you don't mind sharing with our team. In the meantime we are working hard at making our platform bug free for our users. Security: Just to clarify are you using our newly released embedded version of DropCommerce? If that is the case then it does require you to launch our app from withing Shopify's admin panel. If that is not the case can you please let our support team know some more details on your concerns around the security of our app? Adding Shipping Prices: You can actually do this by navigating to advanced settings, and toggling the "Include Shipping In Price" button to on. Product Descriptions: The descriptions are written by our suppliers, however we do make an effort to help ensure that descriptions are thorough and free of spelling errors. If there are specific product descriptions that need to be fixed we would love to hear about it so we can correct the issue! Supplier: We are sorry to hear that the supplier you were using on DropCommerce has left, we will be sure to reach out to see if they were experiencing specific issues with our platform or if it was a business decision to stop dropshipping. If you don't mind responding to our support team we would love to see how we can further improve. We take all of our customer feedback seriously and action as much of it as we can.
July 27, 2023
I highly recommend DropCommerce. Their platform is robust and the help is quick and precise. No glitches so far, and their info is represented in a clear manner. Keep it up!
May 15, 2023
Slick app for adding drop-shippable products into your pre existing store to make some extra passive revenue. Easy to navigate, and the selection of available products is great.
Dec. 11, 2022
Would highly recommend Dropshipping. They make it simple and easy to maneuver through. Wonder and beautiful products.
Nov. 2, 2022
My shop is new and I decided to start with Dropcommerce for several reasons - shipping times and quality of the products. Also, the sync with Shopify is so easy and intuitive. The test purchases that I made went well and all of the suppliers have been great to work with. Deliveries were made on time. Hopefully, Dropcommerce will continue to add suppliers as well as enhance their own platform and scale for growth.
Thank you so much for your review! Rest assured, we add awesome new US and Canadian based suppliers every week, and we have some really great features coming soon as well :D
Oct. 25, 2022
We had an issue with one supplier that was unresponsive for more than a month and customer service helped us sort this out. We have been using DropCommerce for some time now and they keep improving the app and especially on how they handle unresponsive suppliers.
Thank you very much for the review! We're glad that we could help resolve the issue for you, and as discussed we have some really great improvements coming soon! :)
May 11, 2022
I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!
April 20, 2022
We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.
Thank you so much for your review! We look forward to working with you for many more years to come!
July 12, 2022
Be careful it's addicting in a good way! I'm adding products every day, every hour! I absolutely love this app! I love all the products and the product descriptions are amazing, with very little if any editing on them. You'll love this app! 10 Stars! UPDATE: I reinstalled the app and signed up for an account and tried to import products to my store and it's not working.
Thank you so much for your review! We are thrilled to hear that you are loving DropCommerce! Looking forward to helping you grow your business! :)
Feb. 25, 2022
Received professional timely support. Selection of products is different than I have seen on other applications. You can try it for yourself to see if you like it.
Hey there, Thank you for your review! Glad to see our support was able to help you in a timely manner and that you are finding unique products on our platform! Please reach out to our support team any time if you need any other assistance!
Feb. 17, 2022
Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.
Feb. 12, 2022
This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!
Nov. 23, 2021
We love how simple it is for first time use and caught on right away, which is why we upgraded immediately , We love it and the selection is great a big variety and staff very supportive.
Nov. 20, 2021
I love the fact that the suppliers are from the US or Canada because it's reassuring to me and my future customers that they are getting products that are made with top quality materials, made with care and will last them the many years to come!
Hey there, thanks so much for your review! We are so happy to hear that you are enjoying our app and our US and Canada based suppler network :)
Oct. 20, 2021
I use the app as a supplier and so far very happy with our account set up smooth process and prompt responses to my inquiries. The customer service is great and directive! Thanks! Triout
We're happy to hear that you're enjoying it! We look forward to working with you. We're featuring the Wrap & Roll in our upcoming "New Suppliers" e-newsletter, coming out tomorrow :) All the best, DropCommerce Support Team
Aug. 9, 2021
What an absolute gift DropCommerce is in my life. I would not be able to accomplish what I have accomplished without it. The brands that I am able to carry through this app are amazing and it's so easy it's almost too good to be true. But it is true and I am just grateful to have found DropCommerce. Also, the support is incredibly quick to respond and resolve any questions I have had. Like, within minutes... A great service and amazingly responsive team behind it.
Thanks so much for your review :) Creating memorable customer experiences like this is what gets us up in the morning. We're very grateful that you're enjoying it so much. Let us know if there's anything else we can do to help! - DropCommerce Support Team
July 27, 2021
The application works very well and is very easy to use the app! The thing I was impressed with was the customer service, quick to respond, and quick to solve problems! Professionals!!
Thanks so much for the feedback! We do our best to make sure that our app delivers! If there's anything else we can do for you, don't hesitate to reach out! - DropCommerce Support Team