All reviews

Rating Breakdown

  • 5
    61% (103 ratings)
  • 4
    7% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    8% (13 ratings)
  • 1
    22% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2020

Great Customer Service! Inquiries were responded to exceptionally quickly. Excellent drop-shipping assistance!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive feedback is much appreciated.

5 / 5 Share

Feb. 8, 2020

I have been happy with the connection between W2B and Shopify. I didn't like that I kept getting pop-ups to make this review and that this review had a minimum # of characters.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

I have found this so far the best dropship app - I would love more high end brands that would be even better. When ever I had a problem, the support answered me straight away and sorted any issue. I recommend this to anyone who wants more variety and product selection

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 5, 2020

The app is very buggy and honestly the most outdated design and functionality. I contacted the customer service provider multiple times but they never got back to me.

Using app

6 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 27, 2020

I just signed up and now I go to add the app on my shopify store and it says it is not compatible. I am selling out of United States I live in Michigan and I checked my store settings and it says the same. Not sure what I am doing wrong?

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Can you please try installing the app again and let us know if you are still getting the same error? Please create a support ticket from your wholesale2b account if the problem persists.

5 / 5 Share

Jan. 17, 2020

Really great app.Easy to get set up. Follow some simple directions and in 45 mins products begin showing up on your site. Lots of products to tailor to your needs.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2019

This app has really helped my business. It has everything I need to start a successful dropshipping business.

Using app

19 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 21, 2019

As I am pretty new to the drop shipping world, customer service is best seen when you have many questions and or problems. So far things have been pretty frustrating. Communication is slow at best, no phone number to call to resolve an issue quickly, delayed processing & shipping times and depending on who is responding to your messages, concerns may not be fully addressed. This has happened several times, showing a poorly ran company. On the other hand Shopify has been a very good experience to work with and has been a great help in resolving issues with Wholesale2B. Thank you Shopify. Also for some reason I had to leave a minimum of a 2 star rating - know that this review is a 1 star.

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello. Please allow me to provide more information. We send orders to the suppliers within 1 business day from when the order is processed by the store owner. Then the supplier handles the packing and shipping and returns the tracking code to us. This usually takes a few days. In the case of order 63621, you processed this order on October 17th and Wholesale2b handled it with the supplier the same day. Since this supplier needs an average of 3 days to return tracking codes, it was provided today on the 21st. You can see the average time taken by each supplier to provide tracking codes by clicking on your name (from your wholesale2b account) and then choose the Shipping Time Report. I hope this helps. In regards to customer support, we answer all support tickets within 1 business day (unless we need to wait for a response from a supplier). If you have any other issues with our App please let me know. We want you to be happy with our App. Peter

5 / 5 Share

Oct. 19, 2019

Great app for syncing, no problems so far. I have access to over 100,000 products. I just need an app that submits to google merchant.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 16, 2019

They have lots of suppliers but they could be faster on getting the orders processed. Sticking with them.

Using app

Over 1 year

Total reviews

9

Average rating

4.7

5 / 5 Share

Oct. 6, 2019

I'm new to dropshipping and new to Shopify. Like anything, once you learn to use the Wholesale2B app is great. They have a ton of wholesalers and are quick to respond with detailed answers. Super happy about their service and plan to use them as a part of my ecommerce structure.

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 29, 2019

Worst Shopify App experience I have ever had. Looks good at first but when you try to use it you realize there is conflicting information, the functionality is vintage 2000 and when I called them on these inadequacies they ignored me. In my opinion, they just want the monthly subscription fee from those unsuspecting.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

I am so sorry to hear that. Would you kindly provide me with your support ticket number. All tickets are answered within 1 business day.

5 / 5 Share

July 12, 2019

Great awesome app, great seamless inventory management... smooth and peaceful service. may god bless

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 10, 2019

I used this app for several months. It takes more than 24 hrs to hear back from customer service regarding any issues and when you do it's never completely answered, resulting in more emails and days until issue is resolved. When an item is out of stock you're not notified for days, resulting in lost sales and negative ratings against your store. You can only email, no chat, and there's only 2 people answering emails. Some of their suppliers do not provide tracking numbers if an order is under a certain dollar amt. More frustration than it's worth. People want fast results, not days to see results.

Using app

3 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Oct. 2, 2019

I have tried this APP for many websites never sold anything from here. I only like the aspect of looking like a big shop. Otherwise $29.99 per month well not sure if it is worth that. Hard to get anyone to understand your problem. Also cannot cancel account nor get any Refund/Credit. I removed the APP 9 days before next payment was due and had to ask Shopify to contact them about refunding my 29 dollars. Not sure if they ever paid it back. They are all about collecting the monthly fees. I also had my website database shreded about the same time they removed all the dropshipping items. Took several weeks to re-coop. I will never use them again. Do your research and go to the companies direct. Note: they care so much about you that you have to pay $5 to get your advertised prices done for you. Don't try to contact them for a refund or any issues. Just pay your $29.99 per month and deal with it. Company Motto.

Using app

3 months

Total reviews

11

Average rating

4.0

5 / 5 Share

June 12, 2019

It is a really good app with a lot of products and suppliers. perfect to start with the dropshipping.recommended

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2019

This is one of the best dropshippers I've worked with lately. Wholesale2B have many suppliers and a large selection of products, with a variety of settings for both price and shipping costs. Plus, a very fast support service that responds quite quickly and even on weekends. Due to unforeseen circumstances, I lost the entire list of products in my store and this happened last weekend. I wrote a ticket on Saturday and a few hours later I received an answer, and as a result, within two days the support service completely resynchronized my store and reloaded over 10 thousand products. Very satisfied and highly recommend this service! My Rating is 5+ start ! Thank you so much !

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2019

Absolute Game Changer for me. W2B has been in my corner from Day 1. Looking forward to the future with W2B and LowballMikes.com

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. Please don't hesitate to contact us should you need anything.

2 / 5 Share

June 1, 2019

I used this app to select individual products. The problem is I have to go back and modify every product description because, in addition to grammatical errors, the language used appears like it comes from someone who does not have a good command of the English language. Wholesale 2b would do well to edit these before offering to merchants. The text is not editable unless the right options are selectedunder the individual plan. Look out if a customer wants to reurn something. You'll get no support and end up having to tell the customer to ship it back to you and you'll have to refund the customer on your own. This App is not for me.

Using app

11 months

Total reviews

2

Average rating

3.5

Developer Reply

I am so sorry to hear that. We actually get the descriptions straight from the suppliers and we assume suppliers are responsible for writing descriptions with good English. If this is not the case with any specific supplier then we will be glad to inform them of this issue.

4 / 5 Share

May 8, 2019

This app has a variety of products, great customer service if you need help & is overall a great supplier for drop-shipping your products!

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the great review. It is much appreciated.