All reviews

Rating Breakdown

  • 5
    61% (103 ratings)
  • 4
    7% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    8% (13 ratings)
  • 1
    22% (37 ratings)
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5 / 5 Share

March 24, 2019

Nice app. The app works, The customer service works. Lots of products. Good service. Okay shipping times,

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2019

Fast and Courteous Customer Service!! They have plenty of products to choose from and their platform links easily to Shopify.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2019

Thanks for great and nice application with wide selection of products in selected niches ! Really nice and work perfectly !

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 17, 2019

Install this app by mistake in woocommerce when you had to install was shopify. I write to customer service and the person was on the defensive. It took me almost 2 days to answer to not help me. from message to message I did not want to change my account, or give me refund. I decided to leave the 29.95 lost and pay a new one with shopify. and when I enter that system I regret 20 times. that archaic system, has nothing intuitive, the pressures are more expensive than in ebay, and pa they charge a very expensive shipping. $ 15 per shipment when the product is free and cheaper on ebay. NEVER SPONSOR THIS APP.

Store

LYMAL

Using app

16 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 18, 2019

This app saved me tons of labor hours and made everything a breeze. Customer support actually responds to your questions. Great product and highly recommend it. Other programs charge you an arm and a leg to do the same thing! Don't judge the app by it's looks, judge it by what it can do. Enough said.

Using app

9 months

Total reviews

3

Average rating

5.0

3 / 5 Share

Dec. 13, 2018

W2B is slow to process orders, but seems to be getting better. The new Shopify Sync works well, but the directions aren't clear on how to use it (I don't think they actually tried using those directions or they updated the system but forgot to update the directions). I've figured it out by trail and error, and customer service is helpful and friendly but it usually takes 12-24 hours for a response (not good when you're lead to believe your orders will ship in 24 hours). I think the app will get better once they hire more people to process orders and provide service, or continue to update the site so directions are clear, add more buttons so you can find your shipments/ orders page. I will update my rating when things change. Gave 3 stars because the suppliers I found here are great.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

2 / 5 Share

Dec. 6, 2018

To verify a new account they want a Copy of the Front and the Back of my Credit Card ??? That seem verry strange to me...

Using app

About 6 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 3, 2018

I just started really using this app., last night. I have installed this app., before but, I kept uninstalling it...maybe I was just afraid to try it. Anyway, I wish I would have stuck to it a long time ago, 'cause so far so good, so easy to follow the instructions, set-up was a breeze and I am very happy. When you email them with questions, they do get right back to you asap. Thanks you guys! I am so excited and hope I don't have to look elsewhere.

Using app

25 days

Total reviews

33

Average rating

4.8

5 / 5 Share

Nov. 29, 2018

Really nice app with good suppliers ! Satisfied with wide selection of required goods. Thanks ! 5+ rate

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2018

I used this app to sell on my website and Amazon account . great app to use to make good money online.

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 23, 2018

complicated setup. and you misspelled automated in the link. cannot find the 'get' link. not looking good so far.

Using app

25 minutes

Total reviews

1

Average rating

1.0

4 / 5 Share

Oct. 12, 2018

This app is excellent!!! The transporting of products to your website is veary easy and it works well

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 24, 2018

This suppler and app is awesome! I can add new products fast and remove them if needed just as fast. They auto-update everything and pull stuff off my shop that's no longer available and even let me know if selling something I added will cause me to lose money if I sell it. Thank You!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2019

Excellent!!! The tools are there to be used. Easy transporting to your website. Working out very well. There is a lot of choices to choose from. Thank you very much!!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

Shopify is a great e commence I will always refer the site to everyone anytime. great delivery, excellent finishing a great customer service but they really need to talk to they partners like Alliexpres and Obelo to talk to their clients to speed up process of orders making us looking stupid and having low rates from our customers

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2018

I'm having a good experience so far. I haven't had any real problems and customer service was efficient at answering any questions I may have had.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2018

Thanks for great services ! Satisfied with wide selection of great products !

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2018

5+ Thanks for great services and support ! Much appreciated !

Using app

12 days

Total reviews

1

Average rating

5.0

3 / 5 Share

May 28, 2018

This is a great service, fairly fast shipping on most suppliers. HOWEVER i am only giving this a 3 star after many months of using the app 1. there is a hidden 3% cost for 2B to process your order 2. their app DOES NOT push tracking for orders in shopify, you get an email or need to log in to retrieve each orders tracking. This is a huge problem when you want complete automation and are paying the 3% for them to process an order. 3. A lot of suppliers do not offer any expedited shipping through the app only standard shipping and also only ship to USA addresses. 4. They have too much control over how a product shows up in your shop in terms of price, photo, title, product weight and description. There is a new setting I requested them to provide to help with some of these. 5. Many of these suppliers: photos are too small or degraded quality, non white backgrounds to use in your eCommerce store. 6. customer service is not lightning fast to respond, and when you have a problem order time is always of the essence. 7. If you have other suppliers or apps in your store that have shipping fees it is difficult to process an order with mixed suppliers; the shipping calculation is not possible with shopify without using another shipping app (more $) to calculate correct shipping costs. This has a lot to do with the inability to change 2B's shipping weight for each product. A nightmare really when customers are purchasing more than one item. The shipping fee is multiplied with every product in the cart (no combined shipping option) Other than all these concerns it is fine. I would give a complete 5 star review if all of these concerns were addressed, after all it is $30 a month. It's almost worth the extra work to hook up with the supplier yourself and process your own orders with them if you are willing to do the work.

Using app

7 months

Total reviews

19

Average rating

4.5

5 / 5 Share

May 16, 2018

Great services ! I uses W2B on few stores and very satisfied! My rating always 5+ @The Cozy Homes Really interesting read negative comments from stupid newbies ! I apologize for this treatment, but it really is. W2B never requests credit cards photos from both sides :) I created at least 10 stores and every time verified all my accounts without any problems ! Yes, I know that a lot of very stupid people who do not understand anything in business and try to do it. Not understanding the essence of the issue begin to write negative feedback. For people like you, W2B have an appeal that before trying to write a negative feedback, try to contact their support team. Is it really difficult to follow a certain ethic of behavior before writing extremely stupid reviews? I'm really satisfied customer with huge experience with W2B :)

Using app

7 days

Total reviews

1

Average rating

5.0