Rating

4.7

feedback

222

Reviews

chart

#815

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    19%
  • Less than a month
    29%
  • Less than a year
    22%
  • More than a year
    0%

Reviews Summary

The reviews for the Atlas Shopify App are overwhelmingly positive, with users praising the app for its ease of use, time-saving features, beautiful themes, and excellent customer service. Many users highlighted the quick response from the support team and the helpful guidance provided. The app was described as a game-changer for beginners and experienced users alike, with features like AI product photos, customizable sections, and bundle options standing out as particularly beneficial. However, there were some negative reviews mentioning issues with billing after cancellation, lack of response from support, and difficulties in using certain features.

Highlights

Positive feedback on ease of use and time-saving features
Praise for beautiful themes and customization options
Highly rated customer service and quick support response
Mixed feedback on billing issues and lack of response from support
Appreciation for features like AI product photos and customizable sections

Rating Breakdown

  • 5
    83% (185 ratings)
  • 4
    7% (16 ratings)
  • 3
    3% (6 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (12 ratings)

Reviews with Text

  • 46% (101)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Great app, very helpful and fast AI assistant and if you can't sort you problem out with AI, then a real human starts helping instantly. Also a great store builder itself, a lot of features for fair price.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Voseliner, Thank you so much for the thoughtful review. We’re really happy to hear that both the AI assistant and our human support team have been helpful when you need them, and that you’re finding good value in the store builder and its features for the price. We’ll keep working to add even more tools and improvements while keeping Atlas simple and affordable for you.

5 / 5 Share

Dec. 2, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey Esafi, Thanks for your review! We’re excited to have you on board with Atlas. If there’s ever anything we can do to make your experience better, don’t hesitate to reach out!

1 / 5 Share

Dec. 2, 2025

Stay away! Will crash when you need it most and Atlas will not respond. Store being down = Lost Revenue! And Atlas had the nerve to continue charging. Atlas creates great looking pages. Unfortunately, the thing we need most from Atlas is to have a working store that doesn't randomly crash, and fast support when something goes wrong. Randomly, my site has been down, I couldnt make fixes to my store because I was getting a "we are having trouble verifying your license" message from Atlas theme. I emailed Atlas support. No answer. I sent two messages through the support app. No response. But they kept right on charging me. Avoid at all costs - think of how much missed revenue and wasted Ad spend you could run into while Atlas doesnt think its worth getting back to its customer.

Store

Garnet

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 2, 2025

Very simple to use, and it does everything for you!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Johnny Thank you so much for taking the time to leave a review. We’re really glad to hear Atlas feels simple to use and handles everything for you. That’s exactly what we’re aiming for. If you ever have ideas on how we can make it even better, we’re always happy to listen.

All reviews

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