Atlas: AI Store Builder
Sell more with AI-built pages, smart bundles, & cart upsells.
Rating
4.7
feedback
418
chart
#1,420
All reviews
Review RSS Feed
March 23, 2026
Excelente me ayudó a resolver el problema atención al cliente excelente no tardan nada en contestar
March 16, 2026
March 25, 2026
Same as others reported: Canceled subscription, still got charged. However, developers reached out after my negative review and were able to issue a refund, which is the right thing to do but still a step too many in what should've been a straightforward unsubscription, so I am fixing my review to 4 stars. They blame Shopify, so I hope they can work with Shopify to improve this undesirable setup for everyone.
Hey Galtastic, I’m really sorry for the frustration this has caused. I’m Eddie, Head of Support at Atlas, and I take situations like this very seriously. I completely understand why this felt upsetting, especially if you canceled and were still seeing a charge pending in Shopify. That is not the experience we want anyone to have with Atlas. I do want to clarify one important part, because we understand this part of the billing process may not have been as clear as it should have been. Once an app invoice has already been generated through Shopify, we are not able to void or reverse that pending invoice from our side. What we can do, depending on the billing status, is either refund the charge once it goes through or issue app credits to offset the Atlas charge on your Shopify bill. That said, I would really appreciate the chance to personally look into this for you and help however I can. Please feel free to contact me directly at [email protected], or reach out to us at [email protected]. I’ll personally review your case and stay on it with you until it is fully addressed. I’d genuinely appreciate the opportunity to turn this experience around for you. Eddie Head of Support Atlas
March 15, 2026
Hi FunnyCat, Thank you so much for the 5-star review. We really appreciate you taking the time to support Atlas. We’re glad to have you in the Atlas community, and if you ever need anything along the way, our team will be happy to help.
March 14, 2026
March 14, 2026
Hi KOVEPAWS, Thank you for your review and for giving Atlas 4 stars. We really appreciate your support. We’re glad to have you with us, and we’d love the chance to make your experience even better. If there is anything at all we can do to turn this into a 5-star experience, please reach out to us anytime at [email protected] We’d be happy to help.
March 17, 2026
Tuve un problema y me lo solucionaron rápidamente 100% recomendable, me atendió Peters y fue super amable y paciente
Hola TRENDY NOVA, Muchas gracias por tu reseña y por tus palabras. Nos alegra mucho saber que pudimos ayudarte rápido y que Chi te atendió con amabilidad y paciencia. Le haremos llegar a Chi tu comentario, seguro le encantará saberlo. Gracias por recomendarnos y por ser parte de la comunidad de Atlas.
March 12, 2026
Don't waste your money and time on Atlas AI. I imported products from Amazon, AliExpress, and branded stores. Every single one got the same generic, poorly formatted output. The AI shows no understanding of the actual product, and the results require so much manual editing that the tool provides ZERO real value. This is a hard pass. Look elsewhere for your store-building needs.
March 12, 2026
amit is a good guy,he helped a lot but end team should be fast for help their clients ,thanks
Hi Seasvo, Thank you for the 5-star review and for sharing your feedback with us. We really appreciate it. We’re very glad Amit was able to help you, and we’ll make sure he sees your kind words. We also appreciate your note about response speed, and that is something we take seriously as we continue improving the support experience for our merchants. Thanks again for being with Atlas.
March 11, 2026
Excellent customer service, Normie helped me twice in 48 hours and resolved the issue very quickly. Recommended!
Hi Premedy, Thank you so much for the great review. We’re really happy to hear Normie was able to help you quickly and get the issue resolved. We’ll make sure Normie sees your feedback. It means a lot to us that you took the time to share your experience, and we’re very glad to have you as part of the Atlas community.
March 11, 2026
App muy buena y el servicio al cliente rapido y soluciona cualquier problema! recomendado a todo el mundo
Hola P4 Vault, Muchas gracias por tu reseña y por recomendar Atlas. Nos alegra saber que te ha gustado tanto la app como la rapidez de nuestro servicio de atención al cliente. Agradecemos mucho tu apoyo y nos encanta tenerte en la comunidad de Atlas. Si alguna vez necesitas ayuda, aquí estaremos.
March 11, 2026
Very very friendly, professional and helpful customer service:) I will definetely use Atlas AI in the future. Thank you, All the best, A happy Shopify Store Owner
Hi Venarox, Thank you very much for the wonderful review. It means a lot to hear that you found our support friendly, professional, and helpful. We’re so glad you had a positive experience with Atlas, and we truly appreciate your kind words. Thank you again for your support, and we look forward to being here whenever you need us in the future.
March 10, 2026
Hi Dovmodas, Thank you very much for the 5-star review. We really appreciate your support and are happy to have you with Atlas. Welcome to the Atlas community. If you ever need help with anything, our team is always here for you.
March 10, 2026
Extremely expensive and difficult to edit themes. Trying to edit an AI generated theme becomes 10x more time consuming than taking a template and building it manually yourself. Moreover you are "trapped" by atlas FOREVER if you want to continue using one of their themes. Terrible business model and I wouldnt recommend