Rontar Ad Exchange: Free Ads

Hi, Thanks for the review and your question. The Free Forever plan is currently discontinued. Although it was completely free, stores would get only 3,000 ad impressions under the plan, which didn’t turn out to be nearly enough to drive any meaningful results for those stores. So we’ve decided to introduce the Starter plan, which is 10X more effective than the Free Forever plan used to be. Also, the Starter plan costs just $60, which makes it affordable for virtually everyone. I hope this helps. P.S.: The last time we reached out to anyone with the Free Forever offer was September 23.

Hi, thanks for your review and for using our app. Since Rontar is a retargeting app, we show ads to your past visitors only. This means that you should already have some traffic to your website in order for it to work. Based on the data we have, with retargeting it’s possible to add up to 15% in conversions to what you already have from other traffic sources. So if you have just 1-3 orders a week, it’s difficult to expect retargeting to triple that number. Hope this helps. Please reach out to our Customer Care if you have additional questions regarding our app or your campaign specifically.

Hi, I’m sorry you didn’t get the results you expected from using our app. I took a look at your campaign and see that you did receive about 2,000 ad impressions but no clicks. While it’s unusual to see such a low CTR, it’s too early to tell whether the campaign is effective or not due to the very low overall number of impressions. Sometimes you get 2,000 impressions and no clicks/sales, then you see 5-10 clicks and a few sales with the next 2,000 ad impressions. This is how it usually works. We have a customer that had a similar situation to yours. They had almost 4,000 ad impressions and just 2 clicks (which is low), but the situation changed completely with bigger numbers: https://blog.rontar.com/upgrading-from-the-free-forever-to-starter-plan Another reason could be the quality of inbound traffic. If the quality is low then retargeting will drive poor results as well. We don’t have access to this data so I can’t comment with 100% certainty on this. Hope this helps.

Hi, thanks for your review and for using our app. Since Rontar is a retargeting app, we show ads to your past visitors only. This means that you should already have some traffic to your website in order for it to work. Based on the data we have, with retargeting it’s possible to add up to 15% in conversions to what you already have from other traffic sources. So if you have just 3-5 orders a week, it’s difficult to expect retargeting to triple that number. Hope this helps. Please reach out to our Customer Care if you have additional questions regarding our app or your campaign specifically.

Hi there, I’m very sorry you haven't seen results from using our app. But I would like to give a detailed answer to your review: 1. We bill per click/impression, not per sale. This is clearly stated here: https://help.rontar.com/hc/en-us/articles/360002831574-How-does-Rontar-charge-my-account- 2. We did bill you $100 initially, but you spent only $55.81 of it. The rest was refunded to you upon your request. 3. You spent just $55.81 on retargeting, which may not always be enough to see sales. Sometimes you may spend $50 and see no sales, then you see 2 or 3 sales with the next $50 spent on ads. This is how it usually works. If you ever decide to give our app a try again, we have a free plan now that you can use.