Rating

4.9

feedback

791

Reviews

chart

#244

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    14%
  • Less than a month
    38%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The reviews for the Easify app on Shopify are overwhelmingly positive, highlighting the excellent customer support provided by team members like Anne, Violette, Lin, and Lich. Users appreciate the quick responses, professional assistance, and willingness of the support team to go above and beyond to solve any issues. The app itself is praised for being intuitive, easy to use, and offering a wide range of customization options for product listings. Customers mention that Easify has simplified their business operations and allowed for advanced product customization. Overall, the app is highly recommended for its functionality and the exceptional support provided by the team.

Highlights

Excellent customer support from team members like Anne, Violette, Lin, and Lich
Intuitive and easy-to-use interface with advanced product customization options
Positive feedback on the app's ability to simplify business operations
Praise for the quick responses and willingness of the support team to go above and beyond
High recommendations based on the functionality and exceptional customer service

Rating Breakdown

  • 5
    97% (764 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2025

Really great customer service! Hannie, Lich, Violette, and Anne all helped me to fix the problem with the app. In addition, the features of their app are really great!

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're really happy to hear that you had a great experience with our support team. We'll be sure to pass your appreciation along to Hannie, Lich, Violette, and Anne, they’ll be glad to know they were able to help you get everything sorted. It’s also great to hear that you’re enjoying the features of Easify Product Options. We’re always working to improve the app and make it as helpful as possible for stores like yours. If you ever have more questions or need anything else, feel free to reach out anytime, we’re always here and happy to help! Best regards, Easify Team.

5 / 5 Share

March 28, 2025

Easy to use, easy to communicate with support, seems conversion rates also are getting better.

Store

Coveris

Using app

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Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're really happy to hear that you're finding Easify Product Options easy to use and that communicating with our support team has been smooth. That’s exactly what we aim for - to make things as simple and stress-free as possible for our users. It’s also great to hear that you're noticing an improvement in your conversion rates, that’s one of the goals we hope to help our merchants achieve with better product customization and user experience. If you ever need anything or want help exploring more ways to optimize your store, feel free to reach out anytime. We're here 24/7 and always happy to support you! Best regards, Easify Team.

5 / 5 Share

March 28, 2025

It’s a great app. I also appreciate the quick response from the support team.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're really happy to hear that you're enjoying Easify Product Options and finding it to be a great addition to your store. Knowing that the app is meeting your needs means a lot to us, as we’re always working to create a simple yet powerful tool to help merchants offer more customization to their customers. We also truly appreciate your comment about our support team. Providing quick, helpful, and friendly assistance is something we take seriously, so it's great to know we were able to respond promptly and make your experience smoother. If you ever have more questions, run into any issues, or simply want to explore more features, don’t hesitate to reach out. Our team is available 24/7 via live chat and always happy to help however we can. Best regards, Easify Team.

5 / 5 Share

March 27, 2025

everything is user-friendly.Easy to navigate. And if I have questions, I can just reach out to live support. They're responsive and helpful too!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're really glad to hear that you're finding Easify Product Options easy to use and navigate. We’ve tried to keep things as straightforward as possible, so it’s great to know that’s been your experience. It also means a lot to hear that our live support has been helpful. We always do our best to be there when you need us, and we're happy to know we've been able to assist. If you ever have more questions or need help with anything, feel free to reach out anytime, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

March 27, 2025

Really great app, options are brilliant for us and Lin was amazing in getting back to us and making some changes we needed!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind and encouraging feedback! We're really happy to hear that Easify Product Options has been working well for your store and that the customization options have been a great match for what you need. Helping merchants offer more flexibility and creativity on their product pages is exactly what we built the app for, so it means a lot to hear it's making a difference for you. We're also thrilled that you had a great experience with our support team. We'll be sure to pass along your appreciation to Lin, it's always rewarding for us to know that our team could step in quickly and help you get everything set up just the way you needed. Providing responsive, hands-on support is something we take seriously, and your feedback lets us know we’re on the right track. If you have more questions in the future or ever want to explore additional features, don’t hesitate to reach out. We're available 24/7 via live chat and always happy to assist with anything you need. Best regards, Easify Team.

All reviews

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