Rating

4.9

feedback

614

Reviews

chart

#268

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    14%
  • Less than a month
    40%
  • Less than a year
    42%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by team members such as Anne, Hannie, Violette, and Lin. Customers appreciate the quick responses, personalized assistance, and willingness of the support team to go above and beyond to resolve any issues. The app itself is described as fantastic, easy to use, and offering a wide range of customization options for products. Users highlight the intuitive interface, the efficiency of the app in setting up product options, and the helpfulness of the support team in guiding them through any technical challenges. However, there are a few mentions of minor issues such as the need for improvements in certain features and the user interface.

Highlights

Exceptional Customer Support
Ease of Use and Customization Options
Efficient Setup Process
Minor Issues and Areas for Improvement
Personalized Assistance and Quick Responses

Rating Breakdown

  • 5
    96% (591 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2024

Love this app, absolutely useful on our website. Anne was more than helpful to help me configure the website correctly.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Was having a lot of trouble getting things set up, I received amazing support from Hannie on of the service reps. They even made a info video for me to use as they were actively answering my questions! Above and beyond support!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Thank you very much Vlolette for your help. The problem was solved quickly in a short time. It was really professional and efficient! It is really reassuring to have such reliable support from you.

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

This team is AMAZING!!! Literally so responsive and helping me with every little detail. I cannot recommend this app or team enough. They truly are the best.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re absolutely thrilled to hear about your positive experience with the Easify Product Options app and our team. Providing responsive and detailed support is something we strive for every day, so it’s incredibly rewarding to know it’s made a difference for you. We’re committed to continuing to deliver the best service and ensuring the app meets all your needs. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. Best regards, Easify Team.

5 / 5 Share

Dec. 16, 2024

Fantastic app! I use this on website and it's brilliant. Support has always been very quick and always been able to figure out my issues swiftly.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re delighted to hear that you find the Easify Product Options app brilliant and that it’s been a valuable tool for your website. It’s especially rewarding to know that our support team has been able to assist you quickly and efficiently whenever needed. If you ever have more questions or need assistance, don’t hesitate to reach out. We’re always here to help and ensure your experience with the app remains seamless. Best regards, Easify Team.

All reviews

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