Easify Custom Product Options for Shopify

Easify Custom Product Options

Add variant option w/ product personalizer, file upload, addon

Developer

Rating

4.9

feedback

2,134

Reviews

chart

#141

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    17%
  • Less than a month
    30%
  • Less than a year
    35%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and quick resolution of issues. Many users specifically mentioned the exceptional support they received from team members like Tracy, Mari, Clove, and Hannie. The app is commended for its flexibility in customizing options and variants, making it a valuable addition to Shopify stores. Users also appreciate the responsiveness of the support team and the quick turnaround time for resolving queries and technical issues. However, there were a few mentions of delays in support due to switching between team members.

Highlights

Positive feedback on ease of use and flexibility
Exceptional customer service and support from team members like Tracy, Mari, Clove, and Hannie
Quick resolution of issues and technical support
Delays in support due to switching between team members

Rating Breakdown

  • 5
    87% (1,861 ratings)
  • 4
    1% (23 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (29 ratings)

Reviews with Text

  • 92% (1,776)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 24, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

I had a few questions in regards to the set up and Tracy and Liv was professional, helpful, amazing and kind. They both help me so the set up was easy for me to do and Liv reached out to me a day after to see if everything is ok on my end which is so thoughtful and kind of her. The response time was quick and was solved very quickly for me. I am very pleased and very happy with the service and app so far. Overall it is a good app with good features. Thank you

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Very helpfull

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 23, 2026

Do not install or use this plugin!! This plugin intercepts customer orders, preventing customers from purchasing products. If you want a refund, it won't allow it!!!

Using app

4 months

Total reviews

4

Average rating

2.0

Developer Reply

Dear LUCKANIME LIMITED store owner, We want to fix this with you as soon as possible. In cases like this, the cause is often a conflict between Easify Product Options and the current theme, or a conflict between Easify Product Options and another app in the store. We can’t confirm the exact cause without checking your store, but once you allow us access, we can quickly pinpoint it and resolve it. We did try to reach you by email, but it looks like our messages may not have arrived (sometimes they get filtered or blocked). Please message us in the in-app live chat so we can start investigating right away. If you prefer the fastest support, we can also call you and troubleshoot together step by step. Just share your phone number and a suitable time, and we will contact you right away. Refunds are not something you need to worry about. We have a 30-day money-back guarantee, and if this issue is confirmed to be caused by Easify Product Options and it affected your store, we will take responsibility and work with you on a fair solution even if it’s past 30 days. Please give Easify Product Options a chance to make this right. We will stay with you until your store is stable again. Best regards, Easify Team.

5 / 5 Share

Jan. 22, 2026

Easy to use, excellent customer service

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more