Rating

4.9

feedback

1,908

Reviews

chart

#142

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    17%
  • Less than a month
    31%
  • Less than a year
    36%
  • More than a year
    3%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the quick response times, helpfulness, and professionalism of the support staff, particularly mentioning team members like Alice, Celine, Clove, Liv, Tracy, and Anne. The app itself was described as easy to use, with great features that helped solve various problems for the users. Additionally, users appreciated the flexibility and capabilities of the app, especially in managing product options and customizations. However, there were a couple of negative reviews mentioning issues with options not showing in the cart and checkout, as well as a significant problem that led to lost revenue for one user due to glitches in the app.

Highlights

Excellent customer support and quick response times
Ease of use and great features
Flexibility in managing product options and customizations
Negative reviews mentioning issues with options not showing in the cart and checkout
Significant problem leading to lost revenue for one user due to glitches

Rating Breakdown

  • 5
    90% (1,715 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (24 ratings)

Reviews with Text

  • 93% (1,638)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

We love Easify, and the app is easy to use. Customer support is very responsive and helpful when we've needed it, special shoutout to Tracy for all of their help!

Using app

--

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 4, 2025

They made an awesome support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

This app was one of the best out there when I was searching for specific features for my website. So many options for customizations. If I ever had any questions or needed assistance with figuring out something, the live chat feature was extremely helpful. The team members for the app are quick to respond and very accommodating!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Tracy is very kind and helpful with quick responses.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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