Easify Custom Product Options
Add variant option w/ product personalizer, file upload, addon
Rating
4.9
feedback
2,460
chart
#136
All reviews
March 4, 2026
Too complicated app, too mutch options but without the one I really need: a disocunt with the upsell. Alice support was great. Thank you
March 3, 2026
Does everything I needed it to. My only comment is that I can't have two separate option selections on a single subscription product. Not a major, and the live chat help was indeed, helpful.
Feb. 15, 2026
L’appli fonctionne bien et s’il y a un soucis une team est là pour vous aider h24
Feb. 2, 2026
Jan. 31, 2026
Excellent support, but primarily in English The Easify support team was very helpful and responsive! They quickly understood my question about the live preview feature and provided clear instructions on how to set it up. Pros: Fast response time Competent and friendly support Clear step-by-step guidance Premium features work as promised Note for German-speaking users: Support is primarily in English, so basic English skills are helpful. However, the team is very patient and explains everything clearly, so communication works well even if English isn't your first language. Overall, I'm very satisfied with Easify Premium and the support so far. Highly recommended for personalized products! Alexander from Precision Cut Studio
Jan. 21, 2026
I had Anne help answer all my questions with custom stuff and how customers would order, plus she was on hand to help throughout my setup. So far so good!
Jan. 15, 2026
Had an issue due to another app but they responded right away and the support team got me right really quick. Thanks Clove <3
Dec. 18, 2025
I am new to this app but I had an issue with it and Hannie right away helped me solve my issue. Thank you!
Oct. 16, 2025
Great support team!
Thank you so much for sharing your kind words about Easify Product Options! We’re really happy to hear that our support team made a positive impression. Our whole team works hard to ensure every merchant feels cared for, understood, and fully supported every step of the way. We’re always looking for ways to make Easify Product Options even better — faster, more intuitive, and more powerful for your store. If there’s anything that could have made your experience just a bit smoother, we’d truly love to know. Every piece of feedback helps us improve and bring more value to you and other Shopify merchants. Please know that we’re always here for you through our 24/7 in-app live chat. Whether you need help, have suggestions, or just want to share an idea, we’re always listening and ready to make things better. Best regards, Easify Team.
Sept. 15, 2025
They are the best. Im using easify from a very long time and their Support service is so Amazing. Thanks to Liv , Lich & Anne for always helping me out
Store
My Store
Using app
3 months
Thank you so much for the thoughtful 4-star review and for trusting Easify Product Options over a long time. We’re especially grateful you mentioned Liv, Lich, and Anne — our team will be thrilled to hear your kind words. We’d love to turn this great experience into a perfect one. If there’s anything missing or anything we can improve to earn that last star, please tell us what would make Easify Product Options “excellent” in your eyes. Whether it’s a feature you’ve been wishing for, a workflow we can streamline, or an issue we can polish, we’re ready to act on it. Our support is available via 24/7 live chat and email, and we’ll prioritize your feedback right away. Thanks again for sticking with us and giving us the chance to keep making things better for you. Best regards, Easify Team.
Sept. 8, 2025
The app does exactly what I need it to do but the feature I need to really make it work for me is only part of the Pro version and at this point, I don't have enough web traffic to justify it. I'll watch what the POS activity is for this product and will consider the upgrade later. Anne was very kind and patient in helping me figure out what I was doing wrong and the settings I needed to change to make it work.
Sept. 6, 2025
So far, every issue I've had has been solved.
Thank you for your kind words about Easify Product Options! We're truly delighted to hear that our support team has been able to help you resolve every issue so far. Please know that this is our ongoing commitment to you. Anytime you need us in the future, we're just a message away. We're always looking to improve, so if you ever have any feature requests or suggestions, we would be grateful to hear them. We truly value merchant input and will always try our best to implement ideas that help your business. Your experience is valuable not just to us but to other merchants who are evaluating apps. If you have a moment to update your review to further reflect your experience, it would be incredibly helpful for the community. We're grateful to have you with us and are here to support your success. Best regards, Easify Team.
Sept. 2, 2025
Thanks for giving Easify Product Options a try and for leaving a review. We know you ran into some issues at the start, and we’re really sorry it wasn’t smooth for you. We’ve worked through those with you in our chat, and everything should be fixed now. Still, we understand if those early problems left you less than fully happy. Your satisfaction truly means the world to us. Every time a merchant shares their struggles, it pushes us to do better—that’s what keeps our small team motivated day after day. And while we’re grateful for your 4-star review, our dream is always to earn a 5-star from you. Not just because of the rating itself, but because it shows us that we’ve done our job right and that our effort has made a real difference for your store. Please know that we’ll never stop at “good enough”. Anytime you need something, big or small, just tell us. If it’s possible, we’ll make it happen as quickly as we can. And whenever you need us, our support is here 24/7, standing by to make sure the app works the way you want it to. It would mean so much to us if you could update your review. For our team, a 5-star isn’t just a number, it’s the biggest encouragement to keep going and keep building the app better every single day. Best regards, Easify Team.
Aug. 27, 2025
Very helpful and responsive support team. Worked with Liv who helped get through some challenges starting up with the app
Thank you for your incredibly kind words about Easify Product Options, and for recognizing Liv and our support team. We’re so glad we could help you through those initial challenges and be there when you needed us. Reading your 4-star review, we're both grateful and motivated. Grateful for your recognition, but truly motivated by the opportunity to deliver an experience that feels like a full 5 stars to you. That missing star is our top priority. You've already seen we're responsive when you run into challenges. Now, we're asking for the chance to be proactive. Please, would you give us 5 minutes of your time to tell us what held you back from a perfect score? We are ready to do whatever it takes. Whether it's a tricky setting, a feature that needs tweaking, or something you expected that wasn't there—we want to solve it for you personally and use your feedback to improve for everyone. We believe Easify can be the perfect solution for your store, and we're not satisfied until you feel that way too. Can you help us complete the picture? Since you can't reply directly here, please email me directly at [email protected] (I'm Zoe, the Product Manager), or reach out to our 24/7 support team directly from your admin panel. We are personally committed to resolving this for you. Thank you for giving us a chance to improve. Best regards, Zoe Product Manager - Easify Team
Aug. 12, 2025
Service client au top , et pour moi une des meilleurs app pour mes besoin
Merci beaucoup pour vos mots si encourageants sur Easify Product Options ! Nous sommes vraiment touchés de savoir que notre support a fait la différence et que l’application répond à vos besoins. Votre retour compte énormément pour nous, car il nous rappelle pourquoi nous faisons ce que nous faisons—accompagner des marchands comme vous pour réussir. Nous avons remarqué que vous nous avez donné 4 étoiles, et nous aimerions beaucoup avoir l’opportunité de mériter la 5ème étoile. S’il y a quoi que ce soit, même petit, qui n’a pas totalement répondu à vos attentes, nous voulons le savoir pour pouvoir y remédier. Notre équipe se soucie vraiment de votre expérience, et nous ferons tout notre possible pour que Easify Product Options fonctionne exactement comme vous le souhaitez. Nous serions honorés de pouvoir vous montrer tout ce que l’app peut apporter à votre boutique et rendre votre expérience parfaitement satisfaisante. N’hésitez pas à nous contacter à tout moment via le chat intégré ou par email—nous nous engageons à écouter, soutenir et corriger tout ce qui pourrait vous freiner. Votre satisfaction est notre moteur, et nous espérons transformer votre expérience 4 étoiles en une expérience 5 étoiles. Merci de votre confiance, et nous avons hâte de continuer à vous accompagner à chaque étape. Cordialement, Équipe Easify.