All reviews

Rating Breakdown

  • 5
    86% (2,153 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (2,045)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2024

I have just been using the app for a couple of weeks and have been asking questions with the support team. Can I say the level of customer service is the best I have worked with. Nothing is too much trouble and the details in the emails I have received have been so very helpful. Special mention must go to Net and Laura who have gone above and beyond in helping me get setup. Very happy to recommend Easify Product Options Vincent Mc Kenna

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review for our Easify Product Options app! We are thrilled to hear about your positive experience with our app and support team. Providing excellent customer service is one of our top priorities, and we're delighted to know that our team, especially Net and Laura, met your expectations. Your kind words motivate us to continue delivering top-notch assistance to all our users. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you for choosing us! Best regards, Easify Team.

5 / 5 Share

April 10, 2024

The team is super available to solve any problem. The app works perfectly and integrates with every theme. Highly recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience with our Easify Product Options app! It's amazing to hear that you found our team to be responsive to issues you encountered. Ensuring a seamless experience for our users is always our top priority, so we're delighted that the app works perfectly for you and integrates seamlessly with your theme. Your recommendation means a lot to us! If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

April 9, 2024

Hoa was very helpful with guiding me through the process!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a positive review for our Easify Product Options app! It's great to hear that Hoa provided you with helpful guidance throughout the process. Our team works hard to ensure that our customers receive the support they need, and it's fantastic to know that we hit the mark for you. If you ever have any further questions or need assistance in the future, don't hesitate to reach out. We're always here to help. Thanks again for choosing our app! Best regards, Easify Team.

5 / 5 Share

April 6, 2024

Switched to Easify from Bold Product Options and we could NOT be more impressed. We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, the app became unusable and extremely slow. Easify has a much better UI, and is 1/3 the cost with even more options. Instantly syncs with our store and new options are loaded in no time. Very impressed and our only regret is not trying Easify sooner.

Using app

3 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you immensely for taking the time to share your experience with Easify. It's amazing to know that you found our app to be a significant improvement over your previous solution. Your feedback about the user interface and the seamless syncing process truly warms our hearts. We strive to make Easify not only functional but also intuitive and efficient for our users. Hearing that it has exceeded your expectations in terms of both performance and cost-effectiveness is incredibly rewarding for our team. If there's anything else we can do to enhance your experience further or if you have any suggestions for improvement, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're here to support you every step of the way. Best Regards, Easify Team.

5 / 5 Share

April 8, 2024

I had a big issue with them making me to uninstall the app, but they went above and beyond to fix the issue so they deserve a new chance. I highly recommend this app and their customer support.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Dear DivaSilver Store Owner, We sincerely apologize for the inconvenience caused by the recent issue with our app. We understand the frustration it may have caused for your store, and we want to assure you that addressing this matter is our top priority. Our team has thoroughly investigated the issue and has taken immediate steps to rectify it. Prior to receiving your review, we have already implemented necessary fixes. Allow me to provide a brief overview of the issue encountered by your store, while detailed information has been sent to you via email. One of our recent updates inadvertently conflicted with your theme, preventing our app from loading properly. Additionally, a feature within our app temporarily blocked certain page elements until full loading, exacerbating the issue on your site. We acknowledge our oversight in not conducting thorough compatibility checks before releasing the update and have since learned valuable lessons from this incident. We are committed to making things right and regaining your trust. Your feedback is invaluable to us, and we welcome any suggestions or ideas on how we can improve your experience and ensure your satisfaction. As mentioned, we have already reached out to you via email. Kindly review it at your earliest convenience, and we eagerly await the opportunity to connect with you further. Thank you for your understanding and patience as we work to resolve this matter. Best regards, Easify Team.

5 / 5 Share

April 3, 2024

Dat and Laura offered excellent and fast support to help integrate this app in to our Shopify store. Thanks again! Great service!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! It's great to hear that Dat and Laura were able to provide you with excellent and fast support to seamlessly integrate our app into your Shopify store. Providing top-notch service is always our priority, and we're glad to hear that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app and for your kind words. Best regards, Easify Team.

5 / 5 Share

April 3, 2024

I have now used 3 different apps for my store which is majority personalised gifts. I have just switched over to Easify and I love it. It is so user friendly - all of the glitches that drove me mad with the other apps have all been thought of by these developers. The templates are brilliant as a starting point too. I really cant fault it. I did need some assistance with one feature and Laura was excellent - she responded straight away and was keen to jump in and help me through it. Would definitely recommend this app to anyone who has a personalised gifts store.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you immensely for taking the time to share your wonderful experience with Easify! It's awesome to hear that our app has met and even exceeded your expectations, especially after trying out multiple other product options apps. We've poured our hearts into crafting Easify to be as user-friendly and glitch-free as possible, and it's incredibly rewarding to know that our efforts have made a positive impact on your business. Your appreciation for our templates as a helpful starting point means a lot to us, as we strive to provide tools that simplify and enhance the customization process. If you ever need further assistance or have any feedback to share, please don't hesitate to reach out. We're here to help you succeed every step of the way. Best regards, Easify Team.

5 / 5 Share

April 2, 2024

Hoa from support really got me out of a pinch quick! Excellent customer service and prompt response. Thanks again!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! It's great to hear that Hoa from our support team was able to assist you promptly and effectively. Providing excellent customer service is one of our top priorities, and it's incredibly rewarding to know that we were able to meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Thanks again for choosing our app, and we look forward to serving you in the future. Best regards, Easify Team.

5 / 5 Share

April 2, 2024

Great App! Really enhances the visual appeal of my products to display the many options customers can choose from. And, their customer service is ridiculously fast and helpful. I've never had service like this...and I use several online/tech services.

Using app

About 23 hours

Total reviews

5

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your experience with our Easify Product Options app! It's awesome to hear that you find it to be a valuable tool for enhancing the visual appeal of your products. Your kind words about our customer service team truly warm our hearts. We strive to offer fast and helpful assistance to all our users, and it's incredibly rewarding to know that our efforts are making a difference. Thank you once again for your glowing review. We are committed to continuously improving our app and services to meet your needs and exceed your expectations. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're here to help! Best regards, Easify Team.

5 / 5 Share

April 2, 2024

Thanks Hoa for all the help! Having good documentation is great, but when you are in a hurry and have this amazing support that fixes what you needed for you it is amazing.

Using app

9 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave us such a positive review for Easify Product Options app! It's amazing to hear that you've had a great experience with our app and that our support team, especially Hoa, was able to assist you promptly and effectively. We strive to offer exceptional customer service, and it's feedback like yours that motivates us to keep improving and delivering the best possible experience for our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, Easify Team.

5 / 5 Share

March 31, 2024

I love that they give multiple extra options and the customer service was able to assist with my issues!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with Easify Product Options app! It's great to hear that you're enjoying the options we provide and that our customer service team was able to assist you effectively with any issues you encountered. Your satisfaction is our top priority, and we're always here to help whenever you need assistance or have any questions. We look forward to serving you even better in the future. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you once again for choosing our app! Best regards, Easify Team.

5 / 5 Share

March 30, 2024

Highly recommended. I would give more stars if possible. Support from Hoa and Lich has been extraordinary. We sell wall art. Our POD products have 5 materials options (Art Prints, Canvas, Metal, Acrylic, Framed) + 8-10 paper types and often 12 print sizes for every product. Variant count is astronomical. I tried multiple customizer apps. Easify was the only Shopify customizer app that had the ability to create a URL Option Dropdown menu for materials (which eliminated the need for 5 separate thumbnails for each material type - of the same image - that Shopify's basic theme layouts create). However, the Easify app required the Option URL Sets be created manually for each product. We have over 500 artworks - so we needed a way to create the Option Set once and automate it to apply to ALL our products. I explained the problem and the Easify team went to work - creating this automation capability (which is now part of their app). These guys are awesome.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you immensely for taking the time to share your experience with Easify Product Options. We are absolutely thrilled to hear about your satisfaction and the positive impact our app has had on your business. Your glowing recommendation means the world to us! We extend our heartfelt gratitude for your valuable insights and suggestions you shared within our conversations. Your feedback has been instrumental in driving our commitment to continuous improvement and innovation. We're constantly striving to enhance our features and services, and your input plays a crucial role in shaping the direction of our development efforts. Once again, we extend our heartfelt thanks for your kind words and for choosing Easify as your trusted app. Please know that we're here to support you every step of the way, and we look forward to continuing to serve you and your business in the future. Best regards, Easify Team.

5 / 5 Share

March 29, 2024

Top help support, very responsive. I recommend this application

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience with our Easify Product Options app! It's great to hear that you found our help support top-notch and responsive. Providing excellent customer service is one of our top priorities, and we're glad it made a positive impact on your experience. We truly appreciate your recommendation and we're here to assist you anytime you need it. If you have any further feedback or suggestions, please don't hesitate to reach out. Thanks again for choosing our app! Best regards, Easify Team.

5 / 5 Share

March 27, 2024

Great product, easily add feature sets to shopify. Support is outstanding even with the Free version.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you immensely for taking the time to share your experience with our Easify Product Options app! We're thrilled to hear that you find our product great and that it seamlessly integrates with your Shopify store. At Easify, we strive to provide exceptional support to all our users, regardless of their subscription tier. We firmly believe that every user deserves the highest level of assistance, and we're delighted to hear that our support team has met your expectations. Your feedback encourages us to continue delivering top-notch services and further improve our product. If you ever need any assistance or have suggestions for enhancement, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

March 27, 2024

When I first added the Easify app to my website, it looked like a bit of a mess, but the Easify team worked diligently to sort everything out and now it works well and looks great!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such valuable feedback for Easify Product Options app! We're thrilled to hear that despite the initial hiccups, our team was able to address the issues promptly and ensure that the app now not only functions well but also looks great on your website. At Easify, we're committed to providing top-notch solutions and excellent customer service, and it's feedback like yours that helps us continuously improve. If you have any further suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

March 18, 2024

Easify is a very easy to set up and understand app and the functionalilty of it is great. The support team are more than helpful, Net understood my request and helped me set up specialist option sets and price scaling which was a quiet unique request. Couldn't reccomend them enough.

Using app

4 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for taking the time to share your experience with Easify Product Options! We're thrilled to hear that you found our app easy to set up, and that you're pleased with its functionality. Our support team is dedicated to providing exceptional assistance to all our users, so it's fantastic to know that Net was able to understand your unique request. We strive to cater to the specific needs of each user, and it's encouraging to hear that we were able to meet your requirements. If you ever have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help! Best regards, Easify Team.

5 / 5 Share

March 17, 2024

I just can give 5 stars, would be glad if I could give more stars! They improved the app to fit my requiremoent and developed a whole new feature for me. I have searched months for this feature and couldn´t find any app for my problem. They had supported me perfect and improved the app till it fits perfect! The whole process I received feedback about the status and how to setup the app. So in conclusion: Great Support, great developers and I am glad that I have choosen this app!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you immensely for your glowing review! We're honored to have been able to provide the solution you've been seeking. Our team is dedicated to providing top-notch support and continuously improving our app to ensure it aligns perfectly with your needs. Feedback like yours reinforces our commitment to excellence and motivates us to keep delivering exceptional service. It's been a pleasure working with you throughout the process. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing Easify Product Options. We look forward to continuing to serve you and exceed your expectations in the future. Best regards, Easify Team.

5 / 5 Share

March 12, 2024

The customer service from Easify is incredibly helpful. I just downloaded the app for my store. The few issues I had for initially integrating it into my site were immediately solves by the Lich in customer service. They helped properly activating the app and were quick to customize things so it perfectly matched my brand colours, look, and font. This is the app you should invest in for expanding the variants of your products.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Easify Product Options! It's great to hear that our customer service team was able to assist you promptly and effectively. Our goal is to ensure that every user has a seamless experience with our app, from integration to customization. Your feedback reaffirms our commitment to providing top-notch support for our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify. Best regards, Easify Team.

5 / 5 Share

March 9, 2024

Lin was an absolute weapon . Super fast and helped me with a theme issue. Legend!

Using app

About 1 hour

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for taking the time to share your positive experience with our Easify Product Options app! It's great to hear that Lin was able to assist you promptly and effectively with the theme issue. Your kind words motivate us to continue striving for excellence in every aspect of our service. If you ever have more questions or need further assistance, feel free to reach out. We're here to assist you at any time. Thanks again for choosing our app! Best regards, Easify Team.

5 / 5 Share

March 7, 2024

Awesome customer service! kudos. Very satisfied with this app.

Store

Briiz

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback for Easify Product Options app! We strive to provide top-notch customer service and a seamless user experience, so it's truly rewarding to know that we've met your expectations. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you have any further feedback, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you even better in the future. Best regards, Easify Team.