Easify Custom Product Options
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The most complex piece to our website was how we handled our pick 3-6-12 offering and Easify Product Options and the Easify team really met that head on! Our experience working with the customer service team and the devs was exceptional. We highly recommend Easify and their team! They over-performed and took our complex problem and turned it into a Easy Solution! Very thankful for the partner approach that they took with us. The interface is easy to work with and they are very solution oriented, providing regular updates and always making progress or asking thoughtful questions. Keep up the good work and Thank You!
Thank you so much for taking the time to share your experience with Easify Product Options! Delivering exceptional customer service and effective solutions is at the core of what we do, and it's incredibly rewarding to know that we exceeded your expectations. Your feedback motivates us to continue striving for excellence in everything we do. Thank you once again for your trust in Easify. We're here for you every step of the way, and we look forward to continuing to support your success. Best regards, Easify Team.
The Easify support team is very patient, understanding and easy to work with! I appreciate Violette and the development team especially for helping me with an option set issue. Would highly recommend!
Thank you so much for taking the time to share your positive experience with Easify Product Options! It's amazing to hear that you had a positive experience with our support team and that Violette and our developers were able to assist you effectively. It's always our goal to provide patient, understanding, and efficient assistance to our users, so it's incredibly rewarding to know that we hit the mark with you. If you ever need further assistance or have any more feedback, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.
Amazing and helpful support! Communicative and to the point, also is willing to wait patiently
Thank you so much for your kind words! It's great to hear that you found our Easify Product Options app and support helpful. Communication and efficiency are top priorities for us, and we're glad to know that we could meet your expectations. We always strive to ensure that every customer receives the attention and assistance they deserve. If you ever need anything else, don't hesitate to reach out. We're here to help! Best regards, Easify Team.
We've been using Easify Product Options for a short time but our customers are really taking to being able to create their own bundle. It was SO easy to set up on our products. I then had an issue that Easify Product Options stopped another of our apps working. Hoa replied so fast and fixed it straight away. Thank you!
Thank you so much for taking the time to share your experience with Easify Product Options! We're glad that we were able to address the issue you encountered promptly and get everything back up and running smoothly for you. Your feedback is invaluable to us, and we're grateful for the opportunity to serve you better. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Thank you once again for choosing our app. We look forward to continuing to support your business growth. Best Regards, Easify Team.
A game changer app that I couldn't recommend enough. We needed an app that could provide multiple bundle options, mix and match, and inventory control all at the same time. Tried heaps of other apps until we found Easify. I must say their app features are so powerful and work perfectly for our needs. The support from the dev team is impressive and second to none. They provided a solution to every question that I had and even customized the design for us on the product page, cart drawer and cart page to ensure a seamless shopping experience. Thank you Hoa, Laura, Lin, Net, and Violette for your outstanding customer service!!
Thank you so much for sharing your experience with Easify Product Options app! It's truly rewarding to hear that our app has been a game changer for you and your business. It's great to know that we could provide solutions to all your questions and customize the design to ensure a seamless shopping experience for your customers. Thank you once again for choosing Easify, and please don't hesitate to reach out if you need anything else. We're here to help make your journey with Easify as smooth as possible! Best regards, Easify Team.
Great app and even better customer support. Support was always available and even when their developers had to get involved so solve an issue they've fixed our issue within a day. Super helpful and reliable. Recommend this app over other bundle building apps for sure.
Thank you so much for your kind words and for taking the time to share your experience with Easify Product Options app! Providing reliable and timely assistance is a top priority for us, so it's fantastic to know that we were able to resolve your issue promptly. We're committed to continuously improving and providing the best possible service to our users, so if you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.
Installed this app today as I was looking for a seamless and better process for providing gift wrapping and offering a hand-written gift card with products and I spent several hours setting all of this up. It looked great and I was really impressed with the app however I discovered an issue with the app. By linking a product with required options as a custom product option in this app (such as a custom message to hand-write on a gift card), this app was allowing it to be added to cart with no message field populated so it was not honouring the adding to cart process and requesting that required fields are populated first. That itself wasn't really the issue though. It's an oversight by the app developers so I brought this to their attention only to spend 30+ ridiculously painful minutes of my life trying to explain what the issue was to a customer service rep who completely did not understand, grasp or get what I was saying - even with accompanying with screenshots and highlighting fields/problems. It was completely stupid and one big waste of my time. So I am leaving this review to warn others that this app will add products to cart without required fields set (if you are linking an actual product to a custom option) and if you need support, it is absolutely abysmal - don't waste your time! EDIT Since writing this 1 star review, I was followed up my a product manager who was much competent and understanding of my issue who worked with me to find a way to achieve what I was trying to do. We did identify an issue where you can't use non-product-linked custom options with products that are on discount however I believe that is one of the millions of bugs with Shopify itself rather than this app. I am changing my 1 star review to a 5 star review as a result of this follow up dealing with competent members of their team that worked with me to find a solution for our store. They also offered an extension to the trial as a result as well so great eventual service.
Your recent feedback has been invaluable to us, serving as a guiding light in our journey to enhance our customer service and elevate the quality of our app. Your initial insights provided us with a significant learning opportunity, prompting us to reflect and refine our approach. With your revised feedback, we are further inspired to persist in our quest for improvement. Your candidness in pointing out areas for enhancement has been instrumental in our growth, and for that, we are sincerely grateful. It brings us immense joy to know that our efforts have resulted in your satisfaction. Please know that the entire Easify team is dedicated to supporting you every step of the way. Your experience with our app is of paramount importance to us. Once again, thank you for choosing Easify Product Options! Best regards, Easify Team.
Very helpful and cooperative team of support! I highly recommend this app to every shopify store!
Thank you so much for your kind words and recommendation! Providing excellent customer service is a top priority for us, and we're glad we could assist you effectively. If you have any further questions or need assistance with anything else regarding our Easify Product Options app, please don't hesitate to reach out. We're here to help and ensure your experience with our app is nothing short of exceptional. Thank you again for choosing our app! Best regards, Easify Team.
I've just installed the app for optional extra's on my product pages, and I have to say it's a very easy and user friendly application to use. I had some questions and the live chat team were so helpful in guiding me to getting the results I wanted!
Thank you for sharing your experience with our Easify Product Options app! It's fantastic to hear that you found it easy to use for adding optional extras to your product pages. Providing a user-friendly experience is one of our top priorities, so it's great to know that it met your expectations. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thanks again for choosing our app! Best regards, Easify Team.
Extremely solid, quick and competent customer service and very unique options for variant customization at a fair price. No other app can do formula-backed price calculations except this one. I'll be switching my stores over to this, because this one app allows me to remove three (!) others on account of feature depth.
Thank you so much for taking the time to leave such a glowing review for our Easify Product Options app! It's amazing to hear that you're enjoying the solid performance and quick support that we strive to provide. We're honored that you're considering switching your stores over to our app. If you ever need further assistance or have any feedback, please don't hesitate to reach out. We're here to ensure your experience with our app remains exceptional. Thanks again for choosing us! Best regards, Easify Team.
I'm using this app since march 2024, but I must say this is exactly what my store needed. Clear and simple set up; support is awesome, I wrote to them asking for a fix and the operator Hoa was really kind to us answering immediately and solving the issue in very few time. I strongly recommend this app to everyone!
Thank you so much for your glowing review! It's great to hear that our Easify Product Options app has met your store's needs. Providing a clear and simple setup is one of our top priorities, so it's wonderful to know that it's been helpful for you. We hope to continue exceeding your expectations in the future. If you ever have any further questions or need assistance, don't hesitate to reach out. Thanks again for choosing our app! Best regards, Easify Team.
I have just been using the app for a couple of weeks and have been asking questions with the support team. Can I say the level of customer service is the best I have worked with. Nothing is too much trouble and the details in the emails I have received have been so very helpful. Special mention must go to Net and Laura who have gone above and beyond in helping me get setup. Very happy to recommend Easify Product Options Vincent Mc Kenna
Thank you so much for your wonderful review for our Easify Product Options app! We are thrilled to hear about your positive experience with our app and support team. Providing excellent customer service is one of our top priorities, and we're delighted to know that our team, especially Net and Laura, met your expectations. Your kind words motivate us to continue delivering top-notch assistance to all our users. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you for choosing us! Best regards, Easify Team.
The team is super available to solve any problem. The app works perfectly and integrates with every theme. Highly recommend.
Thank you so much for your kind words and for taking the time to share your experience with our Easify Product Options app! It's amazing to hear that you found our team to be responsive to issues you encountered. Ensuring a seamless experience for our users is always our top priority, so we're delighted that the app works perfectly for you and integrates seamlessly with your theme. Your recommendation means a lot to us! If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.
Hoa was very helpful with guiding me through the process!
Thank you so much for taking the time to leave us such a positive review for our Easify Product Options app! It's great to hear that Hoa provided you with helpful guidance throughout the process. Our team works hard to ensure that our customers receive the support they need, and it's fantastic to know that we hit the mark for you. If you ever have any further questions or need assistance in the future, don't hesitate to reach out. We're always here to help. Thanks again for choosing our app! Best regards, Easify Team.
Switched to Easify from Bold Product Options and we could NOT be more impressed. We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, the app became unusable and extremely slow. Easify has a much better UI, and is 1/3 the cost with even more options. Instantly syncs with our store and new options are loaded in no time. Very impressed and our only regret is not trying Easify sooner.
Thank you immensely for taking the time to share your experience with Easify. It's amazing to know that you found our app to be a significant improvement over your previous solution. Your feedback about the user interface and the seamless syncing process truly warms our hearts. We strive to make Easify not only functional but also intuitive and efficient for our users. Hearing that it has exceeded your expectations in terms of both performance and cost-effectiveness is incredibly rewarding for our team. If there's anything else we can do to enhance your experience further or if you have any suggestions for improvement, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're here to support you every step of the way. Best Regards, Easify Team.
I had a big issue with them making me to uninstall the app, but they went above and beyond to fix the issue so they deserve a new chance. I highly recommend this app and their customer support.
Dear DivaSilver Store Owner, We sincerely apologize for the inconvenience caused by the recent issue with our app. We understand the frustration it may have caused for your store, and we want to assure you that addressing this matter is our top priority. Our team has thoroughly investigated the issue and has taken immediate steps to rectify it. Prior to receiving your review, we have already implemented necessary fixes. Allow me to provide a brief overview of the issue encountered by your store, while detailed information has been sent to you via email. One of our recent updates inadvertently conflicted with your theme, preventing our app from loading properly. Additionally, a feature within our app temporarily blocked certain page elements until full loading, exacerbating the issue on your site. We acknowledge our oversight in not conducting thorough compatibility checks before releasing the update and have since learned valuable lessons from this incident. We are committed to making things right and regaining your trust. Your feedback is invaluable to us, and we welcome any suggestions or ideas on how we can improve your experience and ensure your satisfaction. As mentioned, we have already reached out to you via email. Kindly review it at your earliest convenience, and we eagerly await the opportunity to connect with you further. Thank you for your understanding and patience as we work to resolve this matter. Best regards, Easify Team.
Dat and Laura offered excellent and fast support to help integrate this app in to our Shopify store. Thanks again! Great service!
Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! It's great to hear that Dat and Laura were able to provide you with excellent and fast support to seamlessly integrate our app into your Shopify store. Providing top-notch service is always our priority, and we're glad to hear that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app and for your kind words. Best regards, Easify Team.
I have now used 3 different apps for my store which is majority personalised gifts. I have just switched over to Easify and I love it. It is so user friendly - all of the glitches that drove me mad with the other apps have all been thought of by these developers. The templates are brilliant as a starting point too. I really cant fault it. I did need some assistance with one feature and Laura was excellent - she responded straight away and was keen to jump in and help me through it. Would definitely recommend this app to anyone who has a personalised gifts store.
Thank you immensely for taking the time to share your wonderful experience with Easify! It's awesome to hear that our app has met and even exceeded your expectations, especially after trying out multiple other product options apps. We've poured our hearts into crafting Easify to be as user-friendly and glitch-free as possible, and it's incredibly rewarding to know that our efforts have made a positive impact on your business. Your appreciation for our templates as a helpful starting point means a lot to us, as we strive to provide tools that simplify and enhance the customization process. If you ever need further assistance or have any feedback to share, please don't hesitate to reach out. We're here to help you succeed every step of the way. Best regards, Easify Team.
Hoa from support really got me out of a pinch quick! Excellent customer service and prompt response. Thanks again!
Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! It's great to hear that Hoa from our support team was able to assist you promptly and effectively. Providing excellent customer service is one of our top priorities, and it's incredibly rewarding to know that we were able to meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Thanks again for choosing our app, and we look forward to serving you in the future. Best regards, Easify Team.
Great App! Really enhances the visual appeal of my products to display the many options customers can choose from. And, their customer service is ridiculously fast and helpful. I've never had service like this...and I use several online/tech services.
Thank you so much for taking the time to share your experience with our Easify Product Options app! It's awesome to hear that you find it to be a valuable tool for enhancing the visual appeal of your products. Your kind words about our customer service team truly warm our hearts. We strive to offer fast and helpful assistance to all our users, and it's incredibly rewarding to know that our efforts are making a difference. Thank you once again for your glowing review. We are committed to continuously improving our app and services to meet your needs and exceed your expectations. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're here to help! Best regards, Easify Team.
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