Easify Custom Product Options
Easify Custom Product Options, Variants with Personalizer
Rating
4.9
feedback
1,937
chart
#147
All reviews
Oct. 8, 2025
great customer service, fast response, look like they are always 24/7, unlike any other app, you dont have to wait day by day for a single response
Thank you so much for your kind words about Easify Product Options! We’re really glad to hear that you’ve had a positive experience with our support team and that the quick responses have made a difference for you. Our team is available 24/7 because we understand how important it is for merchants to get timely help without waiting. It means a lot to know that this has helped make your experience smoother compared to other apps. We truly appreciate your trust and support, and we’ll keep working hard to make both the app and our service as dependable as possible for your store. Best regards, Easify Team.
Oct. 8, 2025
We recently moved our store to Shopify and explored lots of different apps to help with gift bag customisation. We ended up trialing and liking Easify for our purposes. You can see a live example of this app in use on our site here: https://www.storybookcakes.com.au/collections/christmas-under-20/products/christmas-gift-bag-gold-bows-3-x-cake-in-a-mug We did have some issues with picking slips, cart views and invoices, but went back and forth with Easify support many times and they were able to help us come up with a good solution to our problems. Many of the problems were due to the way Shopify itself is set up, rather than any inherant Easify issues. Originally our component parts of the gift packs were listing separately in the cart and invoices, but they now are grouped together which works much better (and is essential for our team to pick and pack the correct components into the gift packs). We also have a slight issue with our component parts that are $0 or $.50 showing up on our store - we have followed Easify suggestions for hiding them from search, but they were still coming up on recommended product sections. We have now hidden them with code. We also use Easify Inventory Sync as the components of gift bags are also individual products available for sale, and this is going well as well. About half our orders have included a customised gift pack since we went live a month ago, and we have not received any negative comments from customers so everything is going really well.
Thank you very much for sharing your experience with Easify Product Options and Easify Inventory Sync! We’re glad to hear that both apps have been working well for your store and helping with your gift bag customization. We truly appreciate your patience and collaboration with our support team while resolving setup issues. It’s great to know that things are now running smoothly and that your customers are having a positive experience. Your feedback means a lot to us and helps us continue improving our apps. Please feel free to reach out to our 24/7 support team anytime with feedback or feature suggestions, we’re always happy to help. Best regards, Easify Team.
Oct. 7, 2025
Thank you so much for taking the time to leave a 5-star review for Easify Product Options! We’re truly grateful for your support and so happy to know that you’ve had a positive experience with the app. Our team works hard to make sure the app is both powerful and easy to use, and it’s wonderful to hear that it’s meeting your expectations. Feedback like yours really motivates us to keep improving, whether that’s by adding more useful features or continuing to provide responsive, friendly support whenever it’s needed. We truly appreciate your trust and encouragement. It means a lot to know that Easify Product Options is helping your store, and we’ll keep doing our best to make sure it remains a dependable solution for you. Best regards, Easify Team.
Oct. 7, 2025
Excellent 24/7 support. All of the team at Easify are very knowledgeable, and resolve any issues very quickly and efficiently.
Thank you so much for your kind feedback on Easify Product Options! We’re really glad to hear that you’ve had a positive experience with our 24/7 support team and that their knowledge and responsiveness have been helpful for your store. Our team always aims to provide clear, timely solutions so merchants can keep things running smoothly without delay. Hearing that this has been your experience means a lot to us and encourages us to keep improving every day. We truly appreciate your trust and support, and we’ll continue working hard to make Easify Product Options a reliable and valuable tool for your business. Best regards, Easify Team.
Oct. 7, 2025
I love this app! The different features allow me to offer a truly customized product for each of my customers creating a special experience for each one! Their customer service is also top notch and has helped me outsource much. I highly recommend this app.
Thank you so much for your kind words and thoughtful feedback on Easify Product Options! We’re truly happy to hear that the app’s features have helped you create a more personalized and meaningful experience for your customers. That’s exactly what we hope to bring to every store that uses the app. It’s also wonderful to know that our support team has been able to assist you effectively. We take great pride in providing dependable and friendly help whenever merchants need it, and your appreciation means a lot to us. We deeply value your recommendation and your trust in both the app and our team. Please remember our 24/7 live chat is always open if you have any questions or ideas to share. We’re always happy to listen and keep improving Easify Product Options for you. Best regards, Easify Team.
Oct. 7, 2025
Tried different options app but this one is by far the best for our needs. Support is quick and reliable. Highly customizable and highly recommended!
Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that the app has been the best fit for your store’s needs and that you’ve found it both customizable and reliable. It’s also great to know that our support team was able to assist you quickly. We always strive to provide timely and helpful guidance so merchants can make the most of the app with confidence. Your recommendation and trust mean a lot to us. Please remember our 24/7 live chat is always available if you need more help or would like to share feedback and suggestions. We’ll continue working hard to make Easify Product Options even better for your store. Best regards, Easify Team.
Oct. 7, 2025
Good
Thank you very much for taking the time to leave your feedback on Easify Product Options! We’re really glad to know that you’re having a good experience with the app so far. Our team always aims to make the app easy to use and reliable for every store, and it means a lot to see that reflected in your feedback. If there’s ever anything we can do to make your experience even better, we’d love to hear your thoughts. Please remember our 24/7 live chat is always available if you need help or want to share suggestions. Your input helps us keep improving Easify Product Options and provide even more value to merchants like you. Best regards, Easify Team.
Oct. 7, 2025
客服Tracy非常及时解决了我的困惑,她回复和解决问题非常迅速,非常专业!!
非常感谢您对 Easify Product Options 的支持与肯定。我们很高兴听到您在使用过程中有良好的体验,也非常感谢您对客服同事 Tracy 的认可。 她一直以来都以耐心和专业的态度为每位商家提供帮助,得知她能够及时回复并高效解决您的问题,我们也感到非常欣慰。您的反馈对我们来说非常宝贵,它让整个团队更有动力持续改进应用和服务。 我们会继续努力,为您带来更好的使用体验。如果您之后在使用过程中遇到任何问题或有改进建议,欢迎随时通过 24/7 在线聊天与我们联系,我们始终乐意倾听并提供协助。 此致 Easify 团队
Oct. 7, 2025
Thank you so much for taking the time to leave a 5-star review for Easify Product Options! We’re truly grateful for your support and so glad to know that you’ve had a positive experience with the app. Our team works hard to build a tool that’s both powerful and easy to use, and it’s wonderful to hear that it’s meeting your needs. We’re also very proud of our support team for always being there to help merchants whenever they need guidance. Your feedback means a great deal to us and encourages us to keep improving, both in the features we offer and the service we provide. Thank you again for your trust and kind words. We’ll continue working to make Easify Product Options a dependable and valuable part of your store. Best regards, Easify Team.
Oct. 6, 2025
Great app with extensive features, rules that work with variants, drag-n-drop builder, customisations, CSS. Support team is responsive & actually helps you resolve issues quickly.
Thank you for your thoughtful feedback on Easify Product Options! We’re really glad to hear that you’ve been enjoying the app’s flexibility and features. It’s also great to know that our support team was able to respond quickly and help you resolve your issues. We always aim to make sure merchants can use the app with confidence, and your feedback lets us know we’re on the right track. We truly appreciate your trust and support. Please remember our 24/7 live chat is always available if you need further help or want to share suggestions, your input helps us keep improving Easify Product Options for everyone. Best regards, Easify Team.
Oct. 6, 2025
Had an issue with the custom selections not showing up on the order page. I reached out for support and was told they had to look deeper into the issue and would get back to me within 48 hours. Well a few days went by and it honestly slipped my mind but I went back to the email thread and picked up the conversation. After a few moments the issue was resolved (even placed a test order to confirm). They even provided me with documentation on how to get the customizations to print on my packing slips as well. Even with the lag in response initial, they were able to see our conversation history and get everything squared away.
Thank you so much for taking the time to share your detailed experience with Easify Product Options! We’re really glad to hear that our team was able to resolve the issue with your custom selections and ensure everything is now working smoothly, including the packing slip setup. We truly appreciate your patience and understanding while we looked deeper into the problem. Sometimes certain issues take a bit more investigation, and your flexibility allowed us to provide the right fix. It’s also great to know the follow-up communication helped make the process easier for you. Your feedback means a lot and helps us continue improving both our response times and the overall support experience. Please remember our 24/7 live chat is always available if you have any more questions or suggestions, we’re always here to help. Best regards, Easify Team.
Oct. 6, 2025
Thank you very much for your 5-star review of Easify Product Options! We’re truly happy to know that you’ve had a positive experience with the app and our support team. Our goal has always been to make it easy for merchants to create customized products that look great and work smoothly, while ensuring that help is always available when needed. Hearing that this has been your experience means a lot to us. Your feedback encourages our whole team to keep improving, both in building new features and in providing thoughtful, timely support. We’re grateful for your trust and will continue working hard to make Easify Product Options a dependable part of your business. Best regards, Easify Team.
Oct. 6, 2025
It so good to work when you chat with someone who really gets to know what you want. Clove guided me through the whole process and even created a short video to use whilst I build the store up. Really appreciate the fact that I knew nothing but guided me through. Thank you and highly recommend it.
Thank you for sharing your experience with Easify Product Options! We’re really glad to hear that Clove was able to guide you through the setup process and provide the extra help you needed. Starting something new can always feel a bit overwhelming, so it means a lot to know that our support made things easier for you. We’ll be sure to share your kind words with Clove and the rest of the team. We truly appreciate your recommendation and your trust in the app. Please remember our 24/7 live chat is always open if you need any further assistance or would like to share feedback and suggestions. Best regards, Easify Team.
Oct. 6, 2025
I love how easy it is to create option sets and the price for such a variety of options is amazing in itself. I have had other option apps that were more expensive and didn't do nearly half of the stuff I can do in this app. It's easy to navigate and the customer service is the cherry on top. I've had to ask for help on a few things and someone always gets back to me and is so helpful. I love this app and tell all my friends who have a business like mine to get it!
Thank you so much for your thoughtful and detailed review of Easify Product Options! We’re truly happy to hear that you’re enjoying how easy it is to create option sets and that the app’s pricing and flexibility have been a great fit for your business. It’s wonderful to know that our support team has been there to help whenever you’ve had questions. We always do our best to respond quickly and make sure merchants feel fully supported while setting things up. Your kind words and recommendation mean a lot to us. It’s incredibly rewarding to know that Easify Product Options has been able to make your workflow easier and more affordable. Please remember our 24/7 live chat is always available if you need any help or want to share feedback and suggestions. Best regards, Easify Team.
Oct. 5, 2025
So far so good. The app is easy to use I'm learning as I go because I am new to this but I must say they have a lot of built in examples that you can customize and that really helps a lot and save so much time. Thank you for your quick response when I had a question.
Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that you’re finding the app easy to use and that the built-in examples are helping you get started faster. That’s exactly what we designed them for, to make setup simpler and save time for new users. It’s also wonderful to know that our team could respond quickly when you had a question. We’re always here to help you learn and make the most of the app as your store grows. Please remember our 24/7 live chat is always available if you need more help or want to share feedback and suggestions. We truly appreciate your trust and support. Best regards, Easify Team.
Oct. 5, 2025
Tolle App, sehr umfangreich. Danke Liv, für Deine schnelle Hilfe!
Using app
About 4 hours
Total reviews
1
Average rating
5.0
Vielen Dank für Dein tolles Feedback zu Easify Product Options! Es freut uns sehr zu hören, dass Du mit der App zufrieden bist und sie hilfreich für Deinen Shop findest. Ein besonderes Dankeschön auch dafür, dass Du Livs Unterstützung erwähnt hast. Wir freuen uns, dass sie Dir schnell helfen konnte. Unser Team steht jederzeit über den 24/7 Live-Chat zur Verfügung, falls Du weitere Fragen oder Vorschläge hast. Viele Grüße, Easify Team.
Oct. 5, 2025
Great support and services on point!
Thank you for your kind feedback on Easify Product Options! We’re really glad to hear that you’ve had a good experience with both our support and the app’s services. Our team always strives to respond quickly and provide helpful guidance so merchants can get things running smoothly. It’s wonderful to know that this has been your experience. Please remember our 24/7 live chat is always open if you need more help or would like to share feedback and suggestions. Your support means a lot to us, and we’ll keep working hard to make Easify Product Options a reliable and valuable tool for your store. Best regards, Easify Team.
Oct. 4, 2025
It works really well and is very easy to set up.
Thank you for sharing your feedback on Easify Product Options! We’re really glad to hear that the app has been working well for your store and that setup was quick and easy. Making customization simple and smooth is one of our main goals, so it’s great to know that’s been your experience. Please remember our 24/7 live chat is always open if you need any help or would like to share feedback and suggestions, we’re always happy to listen. We truly appreciate your trust and support, and we’ll keep working hard to make Easify Product Options even better for your store. Best regards, Easify Team.
Oct. 4, 2025
Hooray! an app that delivers in a quick and simple way
Thank you so much for your cheerful feedback on Easify Product Options! We’re so happy to hear that the app has been quick and simple to use and that it’s delivering just what you need. That’s exactly the kind of experience we hope to bring to every store. Our team works hard to make setup smooth and customization easy, so it means a lot to know that it’s working well for you. We’re always here if you’d like help exploring more features or need advice on how to get the most out of the app. Please remember our 24/7 live chat is always open, and we’d love to hear any feedback or suggestions you have. Your input helps us keep improving Easify Product Options for everyone. Best regards, Easify Team.