All reviews

Rating Breakdown

  • 5
    86% (2,112 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (2,009)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 26, 2025

Liv was incredibly helpful! She took immediate action and resolved my issue right away. Great support!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

good functionality and good help!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Store

LOBOO

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Great for anyone looking for custom options. Happy with the prompt service.

Store

Giffin

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Prompt response and addressing the problem immediately.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Many thanks to Mari who explained all the options I have and dealt with my query professionally and with speed. Brilliant and thank you.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

多言語でもとても素早く丁寧に対応してもらえた

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Tracy was so helpful in setting up my store. I had made the decision to create my site myself after 18 months of my website not having all of the different options. Tracy sent me a video that explained everything, step by step. This app was a game changer!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Eine hervorragende App! Der Support ist jederzeit erreichbar und äußerst hilfsbereit. Besonders gut gefällt mir, wie vielseitig die Möglichkeiten zur Personalisierung sind.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

5 / 5 Share

Dec. 21, 2025

Fantastic customer service and an even more amazing product Thank you

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Really amazing app! Shoutout to Hannie for the excellent service. Very kind and helpful.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Quick, accurate help when needed!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Outstanding support and a genuinely great experience with Easify Options. Mari from the Easify Support Team was absolutely fantastic to work with. From the very first message, she was fast, friendly, and incredibly helpful. We explained what we were trying to achieve with keeping our product image and live preview visible while customers personalise their products, and Mari immediately understood the goal and took action. She quickly coordinated with the technical team, gained access, and ensured the solution could be applied across all of our option sets. Communication was clear, turnaround was fast, and the entire process was seamless. Support like this makes a real difference when running a busy Shopify store. Mari genuinely went above and beyond, and it’s clear the Easify team truly cares about improving both their app and the merchant experience. Highly recommended thank you again Mari and the Easify team!

Using app

3 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Excellent customer service!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

If you are experiencing any issues within Easify, Hannie is the one to talk to. She was polite, explanatory, and quick! She made my most recent customer support exchange a pleasure. Fastest resolve time I've ever experienced!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great app and excellent support! Everything works perfectly now. Special thanks to Mari for her quick, kind, and professional help. Highly recommended!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

So far, it's pretty good! Customer Service is actually pretty great; Tracy was patient and responsive, and gave a clear visual as to what my issue was, and how to fix it.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2025

I am new to this app but I had an issue with it and Hannie right away helped me solve my issue. Thank you!

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 17, 2025

Lots of free functions and is great to use. Very happy!

Using app

About 1 month

Total reviews

1

Average rating

5.0