Easify Custom Product Options
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I only have the free version but looking to upgrade at some point. I had an issue with the products not showing in trial themes I was testing and Anne was extremely helpful and even sent me a video on how to do it :-) Thank you Anne
Does not work as advertised. Inputs do not modify the cost of an item in the cart. just get chatgpt or Claude to custom code something it takes a few hours to replace this... customer service is horrible
Dear boss of Woodward Home, We're sorry to hear that your experience didn't meet your expectations. First of all, we'd like to sincerely thank you for using Easify Options since March and for giving our app a try during that time. After reviewing your previous conversations with our team, we understand that your concern was related to product configuration and pricing behavior for custom dimensions and glass type selections. We recognize how frustrating it can be when the cart behavior does not match your expectations, especially for products with complex pricing and configuration logic. Our team did spend considerable time investigating the issue and trying to identify the root cause based on your setup. While we regret that we weren't able to provide a solution that met your requirements, we appreciate the feedback you've shared, as it helps us continue improving both the product and our support process. We're glad you've found an alternative solution that works for your business, and we genuinely appreciate the time you've spent with Easify over the past few months. We wish you and your business continued success moving forward. Best wishes, Easify team
Great app and excellent support. We had an issue with TPO keys showing in the cart on our Shopify store, and Anne from the Easify team was very responsive and helpful throughout the process. She followed up, coordinated with the technical team, and the issue was fixed successfully. Everything is now working correctly on our end. We really appreciate Anne’s support and the quick resolution.
The team is hard working and although i had some issues on how i was using the app, the support team handled it and helped fix the issue.
Excellent support and very friendly communication. The team was patient, responsive, and helped me resolve all of my issues quickly. They took time to investigate the problem throughly and kept me updated throught the process. I'm very satisfied with both the app and the support experience. Highly recommended!
Amazing experience with Easify on a number of their different apps. Kendle was able to help me understand if the product would suit my needs before I even installed. World class service - looking forward to making a start!
Wonderful experience! quick and easy, thank you!
The help I received was amazing. Hannie was so patient with me and helped me through all of my problems.
I’ve been using the Easify plugin on Shopify and I’m very satisfied with it. The app is flexible and provides exactly what I was looking for, especially when it comes to handling different variant types and advanced product features. It made things much easier to manage compared to other solutions I tried. What really stands out is their customer service. The team is always available, responsive, and genuinely helpful. I especially want to mention Chloe, who was incredibly supportive throughout the process. She showed great patience while assisting me, was quick to resolve any issues, and even followed up by email to make sure everything was working properly. Overall, a reliable and well-designed app with excellent support behind it. Highly recommended.
I have been using this app for a year and contacted their customer service more than 10 times in this period. Always they have sorted out the issue. Also most importantly they sort the issues out even the weekend and anytime during the day with the shortest time they can do. There is no delay, no excuse. They are really helpful and know what they do.
good app, just be aware you can't export any of the data you've collected unless you upgrate to premium plan
Super Support, schnelle und unkomplizierte Hilfe, Chloe hat mir umgehend geholfen bei meinem Problem und war zudem super freundlich!
We've had a great experience with Easify. The app works exactly as intended and has been a valuable addition to our Shopify store. What really stands out is the support team. They responded quickly to an issue, understood the problem we had, and resolved it efficiently. The service was friendly, professional, and genuinely helpful throughout the process. Highly recommended for both the functionality of the app and the first-class customer support.
Tracy is the best rep, always lovely to talk to and very patient. Very far from the AI bots you get nowadays. A joy to work with and always very helpful.
The best app i have used for wholesale yet and i have tried so many. It is easy to use, it is fast and the customer service help is very fast and easy to work with! Love the app and the team!
SAV très compétents, ils ont su rapidement régler un petit problème d'affichage avec ma boutique en ligne. Concernant l'application elle est très complète et me convient parfaitement par rapport à mon activité :) Au niveau de la traduction de l'application l'ensemble est très correcte, peut-etre pourriez vous faire en sorte que le texte des étiquettes soient aussi traduite automatiquement. Sinon très bonne application et surtout une équipe très réactive et très professionnelle ! Merci encore !
Anne was fast to respond and helped fixed my issue immediatelly. Its like having someone to help you through the setup, walking you through every issue you have. So good.
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