Easify Custom Product Options
Add variant option w/ product personalizer, file upload, addon
Rating
4.9
feedback
2,676
chart
#233
All reviews
Oct. 19, 2025
Very fast and nice support
Thank you so much for your kind words! We’re really happy to hear that you had a great experience with Easify Product Options and that our support team was able to assist you quickly and kindly. Providing fast and friendly help is something we truly care about. If you ever need more assistance, have questions, or want to share feedback on how we can make Easify Product Options even better, please don’t hesitate to reach out through our 24/7 in-app live chat. We’re always here and ready to help. Best regards, Easify Team.
Oct. 19, 2025
The customer service here is great, Mari really helped me with those forms that were giving me issues. I feel that I can achieve what I need to get done with the Easify Team. I would recommend this app to anyone going down a similar road like me.
Thank you so much for your wonderful review! We’re truly happy to hear that you had such a great experience with Easify Product Options and that Mari was able to help you sort out the issues with your forms. She’ll be so glad to know her support made a difference. It means a lot to us that you feel confident moving forward with the Easify Team. Our goal is to make sure every merchant feels supported and empowered to achieve exactly what they want with their store. We’re very grateful for your recommendation and your trust in us. If you ever need more help, ideas, or guidance, please don’t hesitate to reach out anytime through our 24/7 in-app live chat. We’re always here for you. Best regards, Easify Team.
Oct. 19, 2025
Great little app and the support I received from Mari in setting-up the app was great!
Thank you so much for your kind words about Easify Product Options! We’re so happy to hear that you’re enjoying the app and that Mari was able to give you the help you needed during setup. She’s always committed to making the process simple and smooth for every merchant, and your appreciation will mean a lot to her. We’re glad that Easify Product Options has been a great fit for your store so far, and we’ll keep working hard to make it even better for you. If you ever have more questions, need help with new setups, or want to share feedback, please feel free to reach out anytime through our 24/7 in-app live chat. Best regards, Easify Team.
Oct. 19, 2025
Anne was very helpful and prompt to sort out my issue.
Thank you so much for your kind feedback about Easify Product Options! We’re really glad to hear that Anne was able to assist you quickly and help resolve your issue. She always strives to make sure every merchant gets the help they need without any delay, and your kind words will mean a lot to her. At Easify Product Options, we’re dedicated to making your experience as smooth and effortless as possible. If you ever have more questions or suggestions on how we can improve the app, please don’t hesitate to reach out anytime through our 24/7 in-app live chat. We’re always here to help. Best regards, Easify Team.
Oct. 23, 2025
GUTE APP SUPPORT AUCH SEHR NETT TOP:) MARI BESTE Mitarbeitern hat mir in paar sekunden geholfen. super nett auch ich empfehle sie weiter toppp toppp.
Oct. 18, 2025
I’m very disappointed with this app and the experience I’ve had with Easify Custom Product Options. I installed it specifically for its personalization/live preview feature, which was supposed to let customers see their personalized designs or text updates in real time. Unfortunately, this feature never worked properly from the start. I tried multiple times to configure it according to their documentation and even reached out to support, but the response was slow and unhelpful. Instead of actually fixing the issue, they just kept suggesting the same basic steps that I’d already tried. The “live personalization preview” function — which is one of their main selling points — simply does not work as advertised. What’s worse is that they continue to charge me for the paid plan even though the main function I needed doesn’t work at all. There’s no compensation, no refund, and no accountability. I expected better transparency and support, especially from an app that claims to provide advanced customization tools. Overall, this has been a waste of both time and money. I’ve had to switch to another app just to get basic functionality working. If you’re considering Easify for its personalization or live preview feature, don’t bother - it’s unreliable and you’ll just end up frustrated.
Dear Giftz Unique Store Owner, We’re truly sorry to hear about your experience with Easify Product Options, especially regarding the Live Preview feature. We completely understand how important this function is for stores offering personalized products. We’ve thoroughly reviewed your experience and would like to explain what occurred, to help clear up any misunderstanding: - September 10: You contacted us about Live Preview not displaying properly. - September 11: Our team found a conflict between your theme and the app, fixed it right away, and even sent you a video showing that the Live Preview was working perfectly after the fix. - September 12: We followed up to confirm if everything was fine, but didn’t receive a response. - October 18 (5 weeks later): You reached out again, and upon checking, we found Live Preview was turned off in your setup, which caused it not to display. Even though your refund request came after our 30-day money-back period, we still agreed to proceed. However, when we verified the payment, there was no transaction from your store, which meant we couldn’t process the refund. We emailed several times to clarify and find a fair solution but didn’t receive a response. We truly value every user’s experience and always strive to provide quick, transparent support. The Live Preview feature is actively used by thousands of merchants, and we’d be happy to help you set it up again correctly if you’d like to give Easify another try. Please reach us directly via the in-app live chat anytime, our team is available 24/7 and ready to assist you immediately. Best regards, Easify Team.
Oct. 17, 2025
Thank you so much for your 5-star rating! We’re really happy to know that you’re enjoying Easify Product Options. Your support means a lot to our team and keeps us motivated to keep improving the app every day. If you ever need help, have questions, or want to share ideas on how we can make Easify Product Options even better, please feel free to reach out anytime through our 24/7 in-app live chat. We’re always here to support you and your store. Best regards, Easify Team.
Oct. 17, 2025
I had such a great experience working with Tracy. She was very helpful with guiding me through the setting up of the app. Excellent customer support, highly recommend this app!
Thank you so much for your wonderful feedback about Easify Product Options! We’re thrilled to hear that you had such a great experience working with Tracy. She’s incredibly dedicated to helping merchants get set up with ease, and your kind words will mean a lot to her and the entire team. We’re so glad that Easify Product Options has been helpful for your store, and we truly appreciate your recommendation. If you ever need more help, new setup ideas, or have feedback on how we can make the app even better, please feel free to reach out anytime through our 24/7 in-app live chat. We’re always here and happy to assist. Best regards, Easify Team.
Oct. 17, 2025
Tracy answered quickly and helped me out!
Thank you so much for your kind feedback about Easify Product Options! We’re really glad to hear that Tracy was able to respond quickly and help you resolve your issue. She’s always dedicated to making sure every merchant gets the best support experience possible, and your kind words will mean a lot to her. At Easify Product Options, we always aim to make your setup and daily use smooth, simple, and stress-free. If you ever have more questions, run into any issues, or have ideas on how we can make the app even better, please feel free to reach out anytime through our 24/7 in-app live chat. We’re always here and happy to help. Best regards, Easify Team.
Oct. 17, 2025
Good app and very responsive as well
Thank you so much for your kind words! We’re really glad to hear that Easify Product Options has been working well for you and that our team’s quick responses made your experience even better. We always aim to make things as simple and smooth as possible for every merchant, from setup to everyday use. If you have any ideas or feedback on how we can make Easify Product Options even more helpful, we’d love to hear from you. Our support team is available 24/7 through the in-app live chat whenever you need assistance. Best regards, Easify Team.
Oct. 17, 2025
Die app ist wirklich super und man hat so viele tolle Möglichkeiten. Bei einem Problem wurde mir von Clove gut geholfen.
Vielen herzlichen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr zu hören, dass Sie Easify Product Options gerne nutzen und so viele tolle Möglichkeiten entdecken. Unser Ziel ist es, Shopify-Händlern zu helfen, flexible und ansprechende Produktoptionen ganz einfach zu erstellen. Deshalb ist es großartig zu wissen, dass Ihnen unsere App die Arbeit erleichtert. Wir freuen uns auch sehr, dass Clove Ihnen bei Ihrem Problem helfen konnte. Sie und unser gesamtes Support-Team geben immer ihr Bestes, damit sich jeder Händler gut betreut und sicher im Umgang mit Easify Product Options fühlt. Wir werden ihr Ihre netten Worte auf jeden Fall weiterleiten – sie wird sich sehr darüber freuen. Wenn Sie in Zukunft neue Ideen oder Vorschläge haben oder weitere Unterstützung benötigen, können Sie uns jederzeit über den 24/7 Live-Chat in der App erreichen. Wir sind immer gerne für Sie da und helfen Ihnen, das Beste aus Ihrem Shop herauszuholen. Mit freundlichen Grüßen, Easify Team.
Oct. 17, 2025
They were very responsive and helpful. Love the team here and their attention to detail
Thank you so much for your kind feedback! We’re really happy to hear that you’ve had such a positive experience with the Easify Product Options team. Our support team always strives to respond quickly and pay close attention to every detail, so it’s wonderful to know that it made a difference for you. If you ever need more help, have setup questions, or want to share feedback or ideas, please don’t hesitate to reach out anytime through our 24/7 in-app live chat. We truly appreciate your support and love being part of your store’s journey. Best regards, Easify Team.
Oct. 16, 2025
I am loving this app so far. And customer service has been great. I had a very small issue and Tracy was able to resolver my issue very quickly and she even sent follow up messages to ensure everything was running smoothly.
Thank you so much for your wonderful review! We’re so happy to hear that you’re loving Easify Product Options so far and that our customer service has been a great help. It’s amazing to know that Tracy was able to resolve your issue quickly and went the extra mile to follow up and make sure everything was working perfectly. We’ll be sure to share your kind words with her. We’re always here 24/7 through live chat if you ever need more help, have questions, or want to share ideas on how we can make Easify Product Options even better for your store. Your feedback truly means a lot to us. Best regards, Easify Team.
Oct. 16, 2025
Answered all my questions and put together a demo for me to see!
Thank you so much for your kind words! We’re really glad to hear that our team could answer all your questions and set up a demo so you could see Easify Product Options in action. We love helping merchants get the most out of the app and making everything as simple and clear as possible. If you ever have more questions, want setup tips, or have ideas to make Easify Product Options even better, just reach out to us anytime through our 24/7 in-app live chat. We’re always happy to help. Best regards, Easify Team.
Oct. 16, 2025
Excellent app, makes adding extra product choice to listings so easy and quick. Customer support (thanks Clove) is so responsive and thorough. Highly recommended app for your Shopify store.
Thank you so much for your kind and encouraging review! We’re so happy to hear that Easify Product Options has made adding extra product choices quick and easy for you. Our goal is to help merchants create flexible, professional product pages without any hassle, so it’s great to know the app is doing exactly that. We also truly appreciate your kind words about Clove. She always goes above and beyond to ensure every store gets the help they need, and we’ll make sure she sees your message. If you ever need any assistance, have feedback, or would like to suggest new features that could make Easify Product Options even more useful for your store, please don’t hesitate to reach out through our 24/7 in-app live chat. We’re always here and ready to help. Best regards, Easify Team.
Oct. 16, 2025
Great support team!
Thank you so much for sharing your kind words about Easify Product Options! We’re really happy to hear that our support team made a positive impression. Our whole team works hard to ensure every merchant feels cared for, understood, and fully supported every step of the way. We’re always looking for ways to make Easify Product Options even better — faster, more intuitive, and more powerful for your store. If there’s anything that could have made your experience just a bit smoother, we’d truly love to know. Every piece of feedback helps us improve and bring more value to you and other Shopify merchants. Please know that we’re always here for you through our 24/7 in-app live chat. Whether you need help, have suggestions, or just want to share an idea, we’re always listening and ready to make things better. Best regards, Easify Team.
Oct. 15, 2025
Had to reach out to customer support because a conflict of another app messed up the placement Anne was super helpful and fixed all our issues fast while we were in live chat!
Thank you so much for your thoughtful feedback! We’re so glad to hear that Easify Product Options worked out well for you in the end and that Anne was able to resolve everything quickly during your live chat. She’ll be delighted to know that her support made things easier for you. Conflicts between apps can sometimes be tricky, and we truly appreciate your patience while our team helped sort it out. We’re always here 24/7 through live chat if you ever run into another issue or want to share suggestions on how we can make Easify Product Options even smoother for your store. Best regards, Easify Team.
Oct. 15, 2025
Great! Tracy was super helpful.
Thank you so much for your kind words! We’re really glad to hear that Easify Product Options has been helpful for you and that Tracy provided great support. She’ll be very happy to know her help made a difference. If you ever need assistance again or have feedback or ideas to make Easify Product Options even better, please don’t hesitate to reach out through our 24/7 in-app live chat. We’re always here and ready to help. Best regards, Easify Team.
Oct. 15, 2025
We are still in the process of setting up our store using Easify, but so far it seems very promissing! And the support team always responds quickly and is very helpful. Shout out to Tracy, Anne, and Mari!
Thank you so much for your wonderful review! We’re so happy to hear that Easify Product Options has been helpful as you set up your store. It’s great to know that our support team has been responsive and that Tracy, Anne, and Mari were able to make your experience smooth and pleasant. We’ll make sure they see your kind words, as it will mean a lot to them and the whole team. We’re excited to see your store fully up and running with Easify Product Options and hope it helps you bring your creative ideas to life. If you ever need help, inspiration, or want to share feedback on how we can make the app even better, please feel free to reach out anytime through our 24/7 in-app live chat. We’re always here to support your journey. Best regards, Easify Team.
Oct. 24, 2025
I initially left a positive review because of Clove’s amazing help on a previous ticket. However, my overall experience with the app’s support has gone downhill. The general support is extremely slow, and most agents seem to know less about the app than I do. They often say something isn’t possible when I know it is, and I’ve ended up solving most issues completely on my own. The main problem is that serious bugs in my sets take days to be fixed. It’s now been 2 full days plus the weekend 4 days in total and nothing has been resolved. I can’t make my sets live, which makes the app completely useless at the moment.
Muito obrigada pela sua mensagem tão gentil! Ficamos muito felizes em saber que você teve uma ótima experiência com a Clove. Ela ficará encantada em saber que o seu suporte ajudou e tornou o seu dia mais fácil. Toda a nossa equipe agradece muito pelas suas palavras, que significam muito para nós. Na Easify, buscamos sempre garantir que cada lojista se sinta apoiado e confiante ao usar o Easify Product Options. Saber que a nossa ajuda fez diferença positiva para você é a melhor recompensa que poderíamos receber. Se precisar de ajuda novamente ou quiser compartilhar sugestões e ideias para nos ajudar a melhorar, entre em contato conosco a qualquer momento pelo chat ao vivo disponível 24 horas no aplicativo. Estamos sempre prontos para ajudar sua loja a crescer. Atenciosamente, Equipe Easify.