All reviews

Rating Breakdown

  • 5
    86% (2,117 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (2,012)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2025

This app has been really nice and easy to use, but what stood out the most was the customer care. Annie from the support team helped out personally, and she even sent me a clear video showing exactly how to fix the problem. That level of effort and care is rare, and I really appreciate it. Highly recommended — big thanks to Annie and the team for the amazing support!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback on Easify Product Options! We’re really happy to hear that you’ve found the app nice and easy to use, and even more delighted that our support stood out to you. Providing not just answers, but clear and practical guidance is something we care a lot about, so it’s wonderful to know that Annie’s video walkthrough made a real difference for you. We’ll keep working hard to make sure the app continues to be helpful and that our support remains just as attentive whenever you need it. Please remember, our 24/7 live chat is always open if you ever have more questions or want ideas on how to get even more out of the app. Best regards, Easify Team.

5 / 5 Share

Sept. 1, 2025

Had a quick question about the template, and Clove from the team helped me out. They were super friendly, fast, and solved my problem in minutes. Amazing service!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that Clove was able to step in quickly and get everything sorted out for you. It means a lot to know that the support felt friendly, fast, and effective—that’s exactly the kind of experience we hope to provide every time. Your kind words will mean a lot to Clove and the team, and they encourage us to keep improving both the app and the service behind it. Please know that if you ever have more questions about templates or want to explore other features, our 24/7 live chat is always open and we’ll be happy to help. Best regards, Easify Team.

5 / 5 Share

Sept. 1, 2025

Fast service

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback on Easify Product Options! We’re really glad to know that our service was fast and helpful for you. Providing quick and reliable support is something we care deeply about, and it’s great to hear that it made a difference in your experience. Please remember that if you ever have more questions, need guidance, or want to explore additional ways to get the most out of Easify Product Options, our 24/7 live chat is always available. We’ll be more than happy to support you anytime. Best regards, Easify Team.

5 / 5 Share

Sept. 1, 2025

This plugin is truly amazing and very convenient. Compared to other similar plugins, this one is by far the best I’ve used. Their technical support team is also very patient and helped me resolve the compatibility issues between my store and the plugin. I’m really grateful for their assistance.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your generous feedback! We’re truly delighted to hear that Easify Product Options stands out for you compared to other apps and that you find it both amazing and convenient to use. That means a lot to us, since our goal has always been to build an option solution that’s powerful yet simple for merchants to manage. We’re also very grateful for your kind words about our support team. It’s wonderful to know they could patiently guide you through the compatibility issues and help you get everything running smoothly. Your appreciation will mean a lot to them and encourages us to keep delivering the best support we can. Please remember that we’re always here for you—whether you want to explore more features, run into a challenge, or just need quick advice. Our 24/7 live chat is always available, and we’ll be glad to support your store’s success in any way we can. Best regards, Easify Team.

5 / 5 Share

Aug. 30, 2025

Une application facile a utiliser qui vous permet d'ajouter des options pour personnaliser vos produits. Bien plus complet que le configurateur de base de Shopify. Le bonus : le support en très réactif et d'une grande aide. Merci beaucoup a Hannie !

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour si positif ! Nous sommes ravis que Easify Product Options vous aide à personnaliser vos produits facilement et qu’il vous apporte plus de possibilités que le configurateur de base de Shopify. C’est exactement ce que nous voulons offrir : plus de flexibilité et plus de valeur pour vos pages produits. Un grand merci également pour vos mots à propos de notre support et de Hannie. Elle sera très heureuse d’apprendre que son aide vous a été utile. Offrir un accompagnement réactif et attentif est très important pour nous, et votre message nous encourage à continuer dans cette voie. N’hésitez pas à revenir vers nous via le chat en direct 24/7 pour toute autre question, ou même pour partager des idées d’amélioration. Nous serons toujours heureux de vous accompagner dans la réussite de votre boutique. Cordialement, Easify Team.

5 / 5 Share

Aug. 30, 2025

This app is fantastic. It has helped the brand soo much and now its easier for our customers shop for prescription. I’d like to give 5 stars to Tracy for helping me through my set up process. She helped me learn something new and gave me clear instruction’s to fix an error! Thank you Tracy!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We’re truly happy to hear that Easify Product Options has been such a big help for your brand and has made shopping easier for your customers—that’s exactly the kind of impact we hope to bring. It also means a lot to us that you highlighted Tracy’s support. She’ll be so glad to know that her guidance not only helped you fix the error but also taught you something new along the way. We put a lot of care into making sure merchants never feel stuck, and your kind words are such a great encouragement for the whole team. Please know that we’ll always be here whenever you need further help or want to explore more ways to get value from the app. Our 24/7 live chat is always open, and we’ll be glad to support you anytime. Best regards, Easify Team.

5 / 5 Share

Aug. 29, 2025

Easify works perfect for our company! I love how quick Tracy responded and was able to fix my situation asap!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re delighted to hear that Easify Product Options is working well for your company. It’s also wonderful to know that Tracy was able to respond quickly and get everything fixed right away—your kind words will mean a lot to her and the team. We’ll keep doing our best to make sure the app stays reliable and helpful for your store. And please remember, if you ever have more questions, need extra guidance, or want to explore new ways to get even more out of the app, our 24/7 live chat is always open. Your support means a great deal to us, and we’re grateful you’ve chosen Easify Product Options. Best regards, Easify Team.

5 / 5 Share

Aug. 29, 2025

Great help

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback. We’re really happy to know that our team could provide the help you needed. Offering reliable, friendly support is one of the things we care most about, so hearing that you had a good experience means a lot to us. We’ll continue working hard to make sure Easify Product Options not only delivers the features you need but also gives you peace of mind knowing that help is always just a message away. If you ever have questions, run into a challenge, or simply want ideas on how to get even more out of the app, our 24/7 live chat is always open. Your support encourages us to keep improving every day, and we’re grateful that you’ve chosen Easify Product Options for your store. Best regards, Easify Team.

5 / 5 Share

Aug. 29, 2025

Really quick and easy app to install and customise. My needs were pretty simple, so I used one of their supplied templates. I had a bit of trouble making it appear on my listing, but their live chat person (Tracy) was able to help immediately, and now it's working and looks so good! 100% would recommend.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re glad to hear that Easify Product Options was quick and easy for you to set up, and that one of our templates fit your needs so well. It’s also wonderful to know Tracy was able to help right away with getting everything to show up properly—your kind words will mean a lot to her. We really appreciate your recommendation, and we’ll keep working to make sure the app stays reliable and easy to use. If you ever want to explore more features or need a hand customizing things further, our 24/7 live chat is always there for you. Best regards, Easify Team.

5 / 5 Share

Aug. 28, 2025

AMAZING support and a remarkable app! Sooooo many options and very easy to use :)

Using app

About 1 hour

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for such wonderful feedback! We’re truly delighted to hear that you find Easify Product Options both easy to use and full of the options you need. Knowing the app makes your work easier means a lot to us. We also really appreciate your kind words about our support team. Providing quick and helpful assistance is something we care deeply about, so it’s great to know we could make your experience even smoother. We’ll keep working hard to improve the app and add more value over time. And please remember, if you ever have questions or ideas, our 24/7 live chat is always here for you. Best regards, Easify Team.

5 / 5 Share

Aug. 28, 2025

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5-star rating! We’re truly grateful for your support and so happy to know that Easify Product Options has been a positive addition to your store. Every bit of feedback like this reminds us why we work so hard to improve the app and provide the best experience we can. Even though you didn’t leave a written comment this time, please know that your rating alone already means a lot to us. It gives our team extra motivation to keep building new features, refining existing ones, and making the app easier to use for all merchants. If you ever have questions, run into any challenges, or just want to explore more ways the app can help your store grow, our support team is always here 24/7 on live chat and happy to assist. Best regards, Easify Team.

5 / 5 Share

Aug. 28, 2025

Lich me ayudó muchísimo en mi problema. Solucionó mi problema, me dio el soporte perfecto y muy rápido. Gracias de verdad por la ayuda prestada, estaba en un momento de agobio ya que no encontraba el problema. Gracias LICH

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Muchas gracias por compartir tu experiencia. Nos alegra saber que Easify Product Options ha podido ayudarte y que nuestro equipo de soporte pudo resolver tu problema de forma rápida y eficaz. Entendemos lo agobiante que puede ser cuando algo no funciona como esperabas, por eso tratamos de estar siempre disponibles para dar la ayuda necesaria en el momento justo. Agradecemos de corazón tu confianza y seguiremos trabajando para mejorar la aplicación y el soporte día a día. Recuerda que nuestro chat en vivo 24/7 está siempre disponible para cualquier otra duda o sugerencia que quieras compartir. Saludos cordiales, Easify Team.

1 / 5 Share

Aug. 28, 2025

saves fail every time. couldn't save my html for 20 times garbage.

Using app

4 days

Total reviews

4

Average rating

3.0

Developer Reply

Dear Sawinery Store Owner, We’re truly sorry for the trouble you faced. The saving issue happened because HTML isn’t supported in the Option label field, and we completely understand how confusing and frustrating that must have been when it wasn’t made clear. That’s on us, and we’re already improving the app to prevent other merchants from running into the same problem. We also noticed that you’ve moved to a variant swatch app. Since those apps are built to style Shopify’s existing variants — while Easify Product Options is designed to add entirely new options beyond Shopify’s defaults — it seems what you needed from the start may have been different from what our app provides. We realize this mismatch created difficulties and left you disappointed, and we’re genuinely sorry for that. Even so, your feedback matters to us. It helps us make the app easier to understand and more reliable for everyone. If your store ever needs more advanced product options in the future — from text fields to add-on products and custom selectors — we’d be glad to support you personally and ensure things go smoothly. We’d also be deeply grateful if you could reconsider the one-star review. Ratings mean a lot not only to us but also to other merchants deciding whether to try the app, and your feedback has already helped us improve. Best regards, Easify Team.

5 / 5 Share

Aug. 28, 2025

I am starting to use this app, it seems to give many very useful options. Great customer support by Liv today, who quickly helped me link products in a combined listing. Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience. We’re really glad to hear that you’re finding Easify Product Options useful as you start exploring it, and that our support team was able to quickly help you set up combined listings. Getting started with new features can sometimes feel a bit tricky, so it’s wonderful to know the support made things easier for you. We truly appreciate your kind words and will continue working hard to improve the app step by step, so it can bring even more value to your store over time. And of course, if you ever need more guidance, have questions, or want to explore advanced features, our 24/7 live chat is always here for you. Best regards, Easify Team.

5 / 5 Share

Aug. 28, 2025

Completely Satisfied. Outstanding customer support. Easy to use.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback. We’re really happy to hear that you’re completely satisfied with Easify Product Options and that you’ve found both the app and our support team helpful. Making the app easy to use while ensuring merchants always have reliable support is something we care deeply about, so your words mean a lot to us. We’ll keep working hard to improve step by step, and please remember that if you ever have questions, run into a challenge, or want to share ideas, our 24/7 live chat is always here for you. Best regards, Easify Team.

5 / 5 Share

Aug. 28, 2025

Excellent - quick and concise support from Liv

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We’re really glad to hear that Easify Product Options has been helpful and that our support team was able to assist you quickly and clearly. Providing straightforward guidance is something we value, so your feedback means a lot. Please know that we’re always here through our 24/7 live chat whenever you need help or want to explore more ways to make the most of the app. Best regards, Easify Team.

5 / 5 Share

Aug. 28, 2025

Liv offered outstanding support at midnight! Truly some of the best customer service I've ever had from a chat support. She was amazing!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience. We’re really happy to hear that Easify Product Options has been helpful for your store and that our support team could be there for you, even late at night. Providing quick and reliable help whenever it’s needed is something we take seriously, so it means a lot to know the support you received left such a positive impression. We’ll keep working hard to make sure both the app and our support continue to meet your expectations. And please remember, if you ever need anything else, whether it’s a quick fix or just some guidance, our 24/7 live chat is always here for you. Best regards, Easify Team.

4 / 5 Share

Aug. 27, 2025

Very helpful and responsive support team. Worked with Liv who helped get through some challenges starting up with the app

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your incredibly kind words about Easify Product Options, and for recognizing Liv and our support team. We’re so glad we could help you through those initial challenges and be there when you needed us. Reading your 4-star review, we're both grateful and motivated. Grateful for your recognition, but truly motivated by the opportunity to deliver an experience that feels like a full 5 stars to you. That missing star is our top priority. You've already seen we're responsive when you run into challenges. Now, we're asking for the chance to be proactive. Please, would you give us 5 minutes of your time to tell us what held you back from a perfect score? We are ready to do whatever it takes. Whether it's a tricky setting, a feature that needs tweaking, or something you expected that wasn't there—we want to solve it for you personally and use your feedback to improve for everyone. We believe Easify can be the perfect solution for your store, and we're not satisfied until you feel that way too. Can you help us complete the picture? Since you can't reply directly here, please email me directly at [email protected] (I'm Zoe, the Product Manager), or reach out to our 24/7 support team directly from your admin panel. We are personally committed to resolving this for you. Thank you for giving us a chance to improve. Best regards, Zoe Product Manager - Easify Team

5 / 5 Share

Aug. 27, 2025

Very good app and very good help system, Liv solved my problem right away.

Store

Anditek

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback. We’re really glad to hear that Easify Product Options has been working well for your store and that our support team was able to help you right away. Quick and effective support is something we always aim for, so it’s wonderful to know that your experience reflected that. We’ll continue working hard to improve both the app and the support system so you can always count on reliable tools and fast assistance whenever you need it. Please don’t hesitate to reach out through our 24/7 live chat if you have any other questions or ideas, we’ll be happy to help anytime. Best regards, Easify Team.

5 / 5 Share

Aug. 27, 2025

Easify has everything you need to add options to your products. Getting the options included in all of the notifications was a bit tricky, but their support team is top rate and took care of our needs quickly. Clove, Charles, and the rest of the team couldn't have been more attentive and helpful. Highly recommend Easify for adding options to your products.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review. We’re really glad to know that Easify Product Options has provided everything you need for your store, and we understand that setting up notifications can sometimes be a little tricky at first. It means a lot to hear that our support team was able to take care of things quickly and attentively for you. Your kind mention of our team will make everyone’s day, we truly appreciate it. Please know we’ll keep working hard to improve both the app and the support experience so it continues to be as smooth and reliable as possible. And if you ever need further guidance or have ideas for how we can make Easify even better, our 24/7 live chat is always here for you. Best regards, Easify Team.