All reviews

Rating Breakdown

  • 5
    87% (1,940 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (31 ratings)

Reviews with Text

  • 92% (1,848)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 16, 2025

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating for Easify Product Options! We truly appreciate you taking the time to support our app—it means a lot to the whole team. Every bit of feedback and encouragement we receive plays a huge part in helping us continue to improve the app and deliver an even better experience for merchants like you. If you ever have ideas, questions, or run into any issues, don’t hesitate to reach out via our 24/7 live chat. We're always happy to help! Thanks again for trusting us with your store. Best regards, Easify Team.

5 / 5 Share

July 15, 2025

Really happy with the customer support from Easify Custom Product Options. I had an issue with slow response time when using the configurator, and their team quickly helped me resolve it. They advised me to turn off preview mode, which instantly fixed the problem. Quick response and helpful advice, great experience overall!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience with Easify Product Options! We're truly happy to hear that you’ve had a positive interaction with our support team. It's important to us that every user feels supported and confident while using the app, and it means a lot to know that our team could help you resolve things smoothly and quickly. We’re always here to assist, whether it’s a quick question or a more involved setup, and your feedback encourages us to keep delivering that level of care. Thanks again for choosing Easify Product Options – we’re grateful to be part of your store’s journey and are always just a message away if you need anything! Best regards, Easify Team.

5 / 5 Share

July 15, 2025

really appreciate the support agent Tracy she did a great job fixed my problems and guide me through, this app is very well managed and team behind is very professional highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for choosing Easify Product Options! We truly appreciate your feedback and are thrilled to hear that Tracy was able to assist you effectively. She's a valued member of our team, and it means a lot to know her support made a positive impact on your experience. We're also glad that the app is working well for your needs — our team works hard to keep everything running smoothly and provide reliable solutions for every store. Thanks again for your recommendation. If there's ever anything more we can do, just let us know! Best regards, Easify Team.

5 / 5 Share

July 15, 2025

Super helpful and quick to respond, had to send to device team to investigate but communication was great - thankyou

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for using Easify Product Options! We're really glad to hear that our team was able to assist you quickly and keep the communication clear while we escalated your issue to the dev team. Providing helpful, timely support is something we care deeply about, and it’s always great to know it’s making a difference. If you ever need anything else or have more questions as you continue working with the app, feel free to reach out anytime – we’re always here and happy to help! Best regards, Easify Team.

5 / 5 Share

July 14, 2025

Fast and efficient support. Clove and the Easify team solved the problems quickly, they were very helpful !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re truly happy to know that Easify Product Options has been helpful for your store, and that Clove and our support team were able to resolve your issues quickly. Providing fast, friendly, and effective assistance is something we care deeply about, so it means a lot to hear that you had a smooth experience. We know how important it is to get things running perfectly, especially when working with custom product options, and we’re always here to support you along the way, whether it’s a quick fix or something more complex. Thanks again for placing your trust in Easify. We’ll be here whenever you need us! Best regards, Easify Team.

5 / 5 Share

July 14, 2025

They provided support very quickly. I highly recommend them. Even the dev team helped me with my issue right away. Support replied within a minute and assisted me immediately. I truly appreciate their time and support.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re thrilled to hear that Easify Product Options and our support team were able to assist you quickly and effectively. It means a lot to us that you took the time to acknowledge not just our support agents, but also the development team behind the scenes who jumped in to help resolve your issue right away. We know how valuable your time is, so delivering fast, reliable, and friendly support is something we truly prioritize. If you ever need anything else, big or small, we’re always just a message away via our 24/7 in-app live chat. Thanks again for the kind words and recommendation! Best regards, Easify Team.

5 / 5 Share

July 14, 2025

Helpful customer service

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re really happy to hear that you found our customer service helpful. At Easify Product Options, we understand that timely and clear support can make all the difference, especially when setting up custom options for your store. That’s why our team is always here and ready to assist with anything you need, whether it’s a quick question or a more complex setup. If you have any future questions, suggestions, or need help optimizing your options further, don’t hesitate to reach out via our 24/7 in-app live chat. We're always here to support your success. Best regards, Easify Team.

5 / 5 Share

July 13, 2025

This is just what I needed to offer the flexibility for my customers to curate the gift of their choice! It's easy to use and the support is wonderful - encounter some minor problem and the team replied to my message almost immediately. Definitely recommend small business to try this app.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind and thoughtful review! We’re really happy to hear that Easify Product Options has been exactly what you needed to offer flexible choices for your customers. Giving merchants like you the tools to create personalized, curated experiences is exactly what we aim for. It's also great to know our support team was able to assist you promptly, we’re always here and ready to help whenever you need it. If you ever have more feedback or ideas, we’d love to hear from you through our 24/7 in-app live chat. Thanks again for using Easify Product Options! Best regards, Easify Team.

5 / 5 Share

July 13, 2025

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! Your support truly means a lot to us and motivates our team to keep improving Easify Product Options every day. We’re thrilled to know the app has been a good fit for your store, and we’ll continue working hard to make sure it stays that way. If you ever have questions or need help setting up anything, feel free to reach out to us anytime via our 24/7 in-app live chat. We’re always here to help and ensure you get the most out of the app. Best regards, Easify Team.

5 / 5 Share

July 13, 2025

Really like the app! Also the free version works very good, delighted with the support staff too! Five star all the way!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We’re truly glad to hear that you’re enjoying Easify Product Options, and that even the free version is meeting your needs. It means a lot to us that you’ve found value in the app and that our support team has been helpful along the way. Your kind words and five-star encouragement really motivate us to keep improving and delivering the best experience possible. If you ever need anything else or have ideas to share, we’re always just a message away. Thanks again for your support – we’re so happy to have you with us! Best regards, Easify Team.

5 / 5 Share

July 13, 2025

Thank you Jen, Great app & support

Using app

About 5 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're truly happy to hear that you're finding Easify Product Options helpful for your store, and that Jen was able to provide the support you needed. We know how important it is to get things working smoothly, especially when it comes to customizing product options, and it means a lot to us that you took the time to share your experience. If you ever have more questions or ideas in the future, don’t hesitate to reach out. We’re always here to help and continuously improve. Thanks again for choosing Easify, we’re grateful to be part of your Shopify journey! Best regards, Easify Team.

5 / 5 Share

July 13, 2025

Just started playing with Easify, had some awesome help from Anne with sorting out a few issues I had, the team at Easify came through and nailed it.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're glad to hear you're off to a great start with Easify Product Options, and that Anne was able to assist you effectively. It’s always encouraging to know our team could step in and help sort things out quickly so you can focus on building the setup you have in mind. If you run into anything else or have feedback as you continue exploring the app, don’t hesitate to reach out. We're here and happy to help anytime. Thanks again for giving Easify a try! Best regards, Easify Team.

5 / 5 Share

July 13, 2025

Customer service team is phenomenal and solves any issues FAST. Anne was a great help.

Store

Charms

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback! We’re truly glad to hear that Easify Product Options has been a helpful tool for your store and that our support team, especially Anne, could provide the assistance you needed. Fast, reliable customer service is something we care deeply about, so it means a lot to know you felt supported when reaching out. Your kind words motivate us to keep improving and delivering the best experience possible. If you ever run into any questions or have ideas for how we can make the app even better, our team is always ready to listen. Thanks again for choosing Easify, we’re grateful to be part of your journey! Best regards, Easify Team.

5 / 5 Share

July 12, 2025

Anne has been wonderful each time I have reached out about questions. She responds in a timely manner and has fixed all of my problems!

Store

J&K

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really glad to hear that Easify Product Options has been working well for you, and that Anne has been helpful each time you reached out. It means a lot to us to know that you feel supported and that we’ve been able to solve any issues quickly. We’re always here if you have more questions or need help down the road. Thanks again for using our app and for taking the time to leave such a thoughtful review! Best regards, Easify Team.

5 / 5 Share

July 12, 2025

Very handy app and customer support always available for any problem, thanks to Anne for solving many of my technical problems

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify Product Options! We're truly grateful to hear that the app has been a valuable tool for your store, and even more so that Anne and our support team could assist you with your technical challenges. We know how important it is to have help available when you need it, and we're happy to be able to support you every step of the way. Your feedback means a lot to us. We're always working hard to improve both the app and our service, and hearing that it's making a real difference encourages us to keep doing better. If you ever have more questions or ideas, we’re just a message away. Thank you again for choosing Easify. Best regards, Easify Team.

5 / 5 Share

July 12, 2025

Clove was fantastic. great customer support

Store

JUICE

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re truly glad to hear that Easify Product Options has been helpful for your store, and that Clove was able to support you effectively. Our team works hard to make sure setup and troubleshooting are quick and smooth, so it’s rewarding to know you felt well taken care of. If you ever need further assistance or have suggestions as you continue using the app, we’re always just a message away. We're here to make sure Easify keeps working perfectly for your needs. Best regards, Easify Team.

5 / 5 Share

July 12, 2025

Very good Pick & Mix app. I had a problem and it was solved within minutes by Anne's support. I love this app. It has already brought me a lot of revenue.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review and generous rating! We’re truly glad to hear that Easify Product Options has made a real difference for your Pick & Mix setup and even more so that it’s already contributing positively to your revenue. That’s exactly what we aim for - helping stores like yours create more flexible, enjoyable shopping experiences that drive results. It’s also great to know Anne was able to step in quickly and help you resolve the issue. We put a lot of care into making sure our support is not just fast, but also helpful and easy to work with. If you ever need further assistance, want to explore more features, or have ideas for improvement, feel free to reach out to us anytime. We’re always here and would love to continue supporting your growth. Best regards, Easify Team.

5 / 5 Share

July 15, 2025

I struggled with the app initially because it did not have the desired functionality with exporting data. They were very apologetic and have worked with me to deliver the required exports. Very helpful people!

Using app

9 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you so much for your honest feedback and for giving Easify Product Options the opportunity to improve. We're truly sorry for the initial struggle you experienced with the export functionality. That said, we're very grateful for your patience and for working closely with our team to help us understand your needs more clearly. It means a lot to us that we were able to turn the situation around and deliver a solution that works for you. Our team is always committed to improving the app and supporting our users every step of the way. Your feedback helps us grow, and we appreciate the trust you placed in us. If there’s ever anything else we can do to assist, we’re always here and happy to help! Best regards, Easify Team.

5 / 5 Share

July 11, 2025

New to using it but seems feature rich and easy to use. I've worked with support on a couple of setup issues and they've been wonderful! Jen did a great job walking me through my issues and finding an easy solution. Excited to continue to dive into the features and see what it can do for our store.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re really happy to hear that Easify Product Options has been a smooth experience for you so far. It’s always our goal to make things as simple and helpful as possible, so knowing that Jen was able to guide you through setup and find easy solutions means a lot to us. We’re excited for you to explore more of what the app can do, and we’ll be here anytime you need support or just want to talk through ideas. Thanks again for giving Easify a try, we truly appreciate having you with us! Best regards, Easify Team.

5 / 5 Share

July 11, 2025

Using app

About 1 month

Total reviews

5

Average rating

3.4

Developer Reply

Thank you so much for your 5-star review – it really means a lot to us! We’re thrilled to know that Easify Product Options is delivering the value you’re looking for. Our team has worked hard to make the app as intuitive and flexible as possible, so it’s incredibly rewarding to see that it’s making a difference for your store. If you ever have any feedback, questions, or ideas, don’t hesitate to reach out. Our support team is always ready to assist and improve your experience even further. Thanks again for choosing Easify, we’re excited to keep supporting your growth! Best regards, Easify Team.