Easify Custom Product Options
Add variant option w/ product personalizer, file upload, addon
Rating
4.9
feedback
2,679
chart
#233
All reviews
Aug. 29, 2025
Really quick and easy app to install and customise. My needs were pretty simple, so I used one of their supplied templates. I had a bit of trouble making it appear on my listing, but their live chat person (Tracy) was able to help immediately, and now it's working and looks so good! 100% would recommend.
Thank you so much for your thoughtful review! We’re glad to hear that Easify Product Options was quick and easy for you to set up, and that one of our templates fit your needs so well. It’s also wonderful to know Tracy was able to help right away with getting everything to show up properly—your kind words will mean a lot to her. We really appreciate your recommendation, and we’ll keep working to make sure the app stays reliable and easy to use. If you ever want to explore more features or need a hand customizing things further, our 24/7 live chat is always there for you. Best regards, Easify Team.
Aug. 28, 2025
AMAZING support and a remarkable app! Sooooo many options and very easy to use :)
Thank you so much for such wonderful feedback! We’re truly delighted to hear that you find Easify Product Options both easy to use and full of the options you need. Knowing the app makes your work easier means a lot to us. We also really appreciate your kind words about our support team. Providing quick and helpful assistance is something we care deeply about, so it’s great to know we could make your experience even smoother. We’ll keep working hard to improve the app and add more value over time. And please remember, if you ever have questions or ideas, our 24/7 live chat is always here for you. Best regards, Easify Team.
Aug. 28, 2025
Thank you so much for leaving us a 5-star rating! We’re truly grateful for your support and so happy to know that Easify Product Options has been a positive addition to your store. Every bit of feedback like this reminds us why we work so hard to improve the app and provide the best experience we can. Even though you didn’t leave a written comment this time, please know that your rating alone already means a lot to us. It gives our team extra motivation to keep building new features, refining existing ones, and making the app easier to use for all merchants. If you ever have questions, run into any challenges, or just want to explore more ways the app can help your store grow, our support team is always here 24/7 on live chat and happy to assist. Best regards, Easify Team.
Aug. 28, 2025
Lich me ayudó muchísimo en mi problema. Solucionó mi problema, me dio el soporte perfecto y muy rápido. Gracias de verdad por la ayuda prestada, estaba en un momento de agobio ya que no encontraba el problema. Gracias LICH
Muchas gracias por compartir tu experiencia. Nos alegra saber que Easify Product Options ha podido ayudarte y que nuestro equipo de soporte pudo resolver tu problema de forma rápida y eficaz. Entendemos lo agobiante que puede ser cuando algo no funciona como esperabas, por eso tratamos de estar siempre disponibles para dar la ayuda necesaria en el momento justo. Agradecemos de corazón tu confianza y seguiremos trabajando para mejorar la aplicación y el soporte día a día. Recuerda que nuestro chat en vivo 24/7 está siempre disponible para cualquier otra duda o sugerencia que quieras compartir. Saludos cordiales, Easify Team.
Aug. 28, 2025
saves fail every time. couldn't save my html for 20 times garbage.
Dear Sawinery Store Owner, We’re truly sorry for the trouble you faced. The saving issue happened because HTML isn’t supported in the Option label field, and we completely understand how confusing and frustrating that must have been when it wasn’t made clear. That’s on us, and we’re already improving the app to prevent other merchants from running into the same problem. We also noticed that you’ve moved to a variant swatch app. Since those apps are built to style Shopify’s existing variants — while Easify Product Options is designed to add entirely new options beyond Shopify’s defaults — it seems what you needed from the start may have been different from what our app provides. We realize this mismatch created difficulties and left you disappointed, and we’re genuinely sorry for that. Even so, your feedback matters to us. It helps us make the app easier to understand and more reliable for everyone. If your store ever needs more advanced product options in the future — from text fields to add-on products and custom selectors — we’d be glad to support you personally and ensure things go smoothly. We’d also be deeply grateful if you could reconsider the one-star review. Ratings mean a lot not only to us but also to other merchants deciding whether to try the app, and your feedback has already helped us improve. Best regards, Easify Team.
Aug. 28, 2025
I am starting to use this app, it seems to give many very useful options. Great customer support by Liv today, who quickly helped me link products in a combined listing. Thanks!
Thank you so much for sharing your experience. We’re really glad to hear that you’re finding Easify Product Options useful as you start exploring it, and that our support team was able to quickly help you set up combined listings. Getting started with new features can sometimes feel a bit tricky, so it’s wonderful to know the support made things easier for you. We truly appreciate your kind words and will continue working hard to improve the app step by step, so it can bring even more value to your store over time. And of course, if you ever need more guidance, have questions, or want to explore advanced features, our 24/7 live chat is always here for you. Best regards, Easify Team.
Aug. 28, 2025
Completely Satisfied. Outstanding customer support. Easy to use.
Thank you so much for sharing your feedback. We’re really happy to hear that you’re completely satisfied with Easify Product Options and that you’ve found both the app and our support team helpful. Making the app easy to use while ensuring merchants always have reliable support is something we care deeply about, so your words mean a lot to us. We’ll keep working hard to improve step by step, and please remember that if you ever have questions, run into a challenge, or want to share ideas, our 24/7 live chat is always here for you. Best regards, Easify Team.
Aug. 28, 2025
Excellent - quick and concise support from Liv
Thank you so much for your kind words. We’re really glad to hear that Easify Product Options has been helpful and that our support team was able to assist you quickly and clearly. Providing straightforward guidance is something we value, so your feedback means a lot. Please know that we’re always here through our 24/7 live chat whenever you need help or want to explore more ways to make the most of the app. Best regards, Easify Team.
Aug. 28, 2025
Liv offered outstanding support at midnight! Truly some of the best customer service I've ever had from a chat support. She was amazing!
Thank you so much for sharing your experience. We’re really happy to hear that Easify Product Options has been helpful for your store and that our support team could be there for you, even late at night. Providing quick and reliable help whenever it’s needed is something we take seriously, so it means a lot to know the support you received left such a positive impression. We’ll keep working hard to make sure both the app and our support continue to meet your expectations. And please remember, if you ever need anything else, whether it’s a quick fix or just some guidance, our 24/7 live chat is always here for you. Best regards, Easify Team.
Aug. 27, 2025
Very helpful and responsive support team. Worked with Liv who helped get through some challenges starting up with the app
Thank you for your incredibly kind words about Easify Product Options, and for recognizing Liv and our support team. We’re so glad we could help you through those initial challenges and be there when you needed us. Reading your 4-star review, we're both grateful and motivated. Grateful for your recognition, but truly motivated by the opportunity to deliver an experience that feels like a full 5 stars to you. That missing star is our top priority. You've already seen we're responsive when you run into challenges. Now, we're asking for the chance to be proactive. Please, would you give us 5 minutes of your time to tell us what held you back from a perfect score? We are ready to do whatever it takes. Whether it's a tricky setting, a feature that needs tweaking, or something you expected that wasn't there—we want to solve it for you personally and use your feedback to improve for everyone. We believe Easify can be the perfect solution for your store, and we're not satisfied until you feel that way too. Can you help us complete the picture? Since you can't reply directly here, please email me directly at [email protected] (I'm Zoe, the Product Manager), or reach out to our 24/7 support team directly from your admin panel. We are personally committed to resolving this for you. Thank you for giving us a chance to improve. Best regards, Zoe Product Manager - Easify Team
Aug. 27, 2025
Very good app and very good help system, Liv solved my problem right away.
Thank you so much for sharing your feedback. We’re really glad to hear that Easify Product Options has been working well for your store and that our support team was able to help you right away. Quick and effective support is something we always aim for, so it’s wonderful to know that your experience reflected that. We’ll continue working hard to improve both the app and the support system so you can always count on reliable tools and fast assistance whenever you need it. Please don’t hesitate to reach out through our 24/7 live chat if you have any other questions or ideas, we’ll be happy to help anytime. Best regards, Easify Team.
Aug. 27, 2025
Easify has everything you need to add options to your products. Getting the options included in all of the notifications was a bit tricky, but their support team is top rate and took care of our needs quickly. Clove, Charles, and the rest of the team couldn't have been more attentive and helpful. Highly recommend Easify for adding options to your products.
Thank you so much for your thoughtful review. We’re really glad to know that Easify Product Options has provided everything you need for your store, and we understand that setting up notifications can sometimes be a little tricky at first. It means a lot to hear that our support team was able to take care of things quickly and attentively for you. Your kind mention of our team will make everyone’s day, we truly appreciate it. Please know we’ll keep working hard to improve both the app and the support experience so it continues to be as smooth and reliable as possible. And if you ever need further guidance or have ideas for how we can make Easify even better, our 24/7 live chat is always here for you. Best regards, Easify Team.
Aug. 27, 2025
One of the most versatile programs for adding additional options. Anytime we have a problem, they are quick to take care of it!
Thank you so much for sharing your experience. We’re really glad to hear that you find Easify Product Options versatile and that our team has been able to step in quickly whenever you’ve needed help. Knowing the app is supporting your store in a reliable way means a lot to us. We’ll keep working to make the app even more useful and to provide support you can always count on. And please remember, if you ever run into questions or new ideas for how we can improve, our 24/7 live chat is always here for you. Best regards, Easify Team.
Aug. 27, 2025
Awesome product and service! Provides awesome customization options, everything you'd ever need. This app is at the core of our business model, we do completely customized wood gifts. Easify provides reliable, fast, and convenient support 24/7, never once have I been left waiting longer than 5 minutes for a support ticket to be answered. Seriously!
Thank you so much for this wonderful review. We’re truly honored to know that Easify Product Options has become such an important part of your business, especially for something as meaningful as customized wood gifts. Hearing that the app helps power your store’s core model is the best encouragement we could ask for. We’re also very grateful for your kind words about our support team. Providing fast and reliable help is something we take very seriously, and it means a lot to know you’ve always felt supported without long waits. Your feedback reassures us that we’re on the right path, and it motivates us to keep delivering the same level of service every day. Please don’t hesitate to reach out anytime with questions, new ideas, or even small tweaks you’d like to see, we’re always here on live chat 24/7 and happy to help in any way we can. Best regards, Easify Team.
Aug. 26, 2025
Great app! So far it's been easy to use and the support has been great. Thank you Lich for the quick chat to help answer a few questions!
Thank you so much for sharing your experience. We’re really happy to hear that Easify Product Options has been easy to work with and that our support team could be there when you needed help. Knowing the app is making a difference for your store truly means a lot to us. We’ll keep doing our best to improve the app step by step and make sure it stays reliable and useful for you. And whenever you have questions, ideas, or just need a bit of guidance, our 24/7 live chat is always open, we’ll be glad to help. Best regards, Easify Team.
Aug. 26, 2025
Thank you so much for leaving us a 5-star rating! We’re truly grateful for your support and so happy to know that Easify Product Options has been a good addition to your store. Every bit of feedback like this reassures us that we’re on the right track, and it motivates our whole team to keep working hard to improve the app day by day. We’ll continue doing our best to make the app even more helpful and easier to use. And please know that if you ever need guidance, run into a challenge, or simply want to explore more ways to take advantage of the app’s features, our 24/7 live chat is always open. We’ll be glad to assist whenever you need. Best regards, Easify Team.
Aug. 26, 2025
L’application est simple à utiliser, intuitive et correspond parfaitement à mes besoins sur Shopify. L’équipe est très réactive et professionnelle. Grâce à cette solution, j’ai pu améliorer mon site et offrir une meilleure expérience à mes clients. Je recommande vivement !
Merci beaucoup pour ce retour si positif ! Nous sommes ravis d’apprendre qu’Easify Product Options répond parfaitement à vos besoins sur Shopify et qu’il vous a permis d’améliorer votre site tout en offrant une meilleure expérience à vos clients. Un grand merci également pour vos mots sur notre équipe. Nous faisons de notre mieux pour être toujours réactifs et disponibles, et savoir que notre accompagnement a été utile est une belle récompense pour nous. N’hésitez pas à nous contacter à tout moment via le chat en direct 24/7 si vous avez besoin d’aide supplémentaire ou si vous souhaitez partager des idées pour améliorer encore l’application. Votre recommandation nous touche énormément et nous motive à continuer à progresser. Cordialement, Easify Team.
Aug. 26, 2025
While i feel like i have a decent amount of understanding of how this all works. There are days i do not. And the team here is beyond amazing. The only program that works seemlessly for my business. Could not do anything without this app and the support team. Thank you all for all the times you had to save my butt:)
Thank you so much for your thoughtful words about Easify Product Options! It truly means a lot to hear that the app has become such an important part of your business. We completely understand that there can be days when things feel a bit overwhelming, and we’re really glad to know that our support team has been able to step in and make things easier for you whenever you’ve needed it. Your encouragement reminds us why we do what we do—building a tool that helps merchants run their stores more smoothly, while always being there to back them up. We’ll keep working hard to make sure Easify Product Options continues to be reliable for your business, and please know our 24/7 live chat will always be here whenever you need a hand. Best regards, Easify Team.
Aug. 26, 2025
As a first time user of this app, I had a few basic doubts. These were patiently heard and clarified by CLOVE. I really appreciate the prompt replies and precise directions to get my doubts clarified. Thanks again.
Using app
20 minutes
Total reviews
4
Average rating
5.0
Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that your first steps with the app went smoothly and that Clove was able to patiently answer your questions and guide you in the right direction. Starting something new can always bring up doubts, and it means a lot to us to know our support helped make the process easier for you. We truly appreciate your kind words about the prompt replies and clear directions. Clove and the rest of our team are always happy to help, and feedback like yours encourages us to keep providing the best support we can. Please remember, our 24/7 live chat is always open if you have more questions or would like tips on making the most out of Easify Product Options. We’ll be here anytime you need. Best regards, Easify Team.
Aug. 25, 2025
Liv was wonderful to help me out...
Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that Liv was able to help you out, and she’ll be delighted to know her support made things easier for you. Our whole team strives to make sure every merchant feels supported, and feedback like yours truly motivates us to keep improving. Please know that we’re always here through our 24/7 live chat if you need any further assistance or have suggestions on how we can make Easify Product Options even more helpful for your store. Best regards, Easify Team.