All reviews

Rating Breakdown

  • 5
    86% (2,120 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (2,015)
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5 / 5 Share

June 6, 2025

Customer service is phenomenal! I had a question setting up a custom option that would increase the price at a flat rate - they were able to provide me the steps and were able to update their app in my store to have it function the way i wanted. 10/10 would recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review and for choosing Easify Product Options to support your store’s customization needs. We’re thrilled to hear that our customer service made a strong impression and that we were able to guide you through setting up your custom option exactly as you envisioned. It’s always our goal to make advanced setups feel simple and achievable, and we’re happy we could not only provide clear instructions but also make the necessary updates to get things working perfectly in your store. Your 10/10 recommendation means a lot to our team, and we’re excited to keep supporting you as your business grows. If you ever have more ideas or questions, we’re just a message away! Best regards, Easify Team.

2 / 5 Share

June 6, 2025

We installed Easify to manage product options without creating variants and used it for several months. The interface was user-friendly, but the app caused major problems on both the technical and operational side. 1. Checkout bug: option pricing not applied with discount codes When customers applied discount codes, the extra charge for selected options was removed from the final total, even though the option appeared as selected in the order. This led to orders going through with €0 extra — a critical bug that caused real financial loss. 2. Confirmed performance drop (before/after tests) We ran multiple Lighthouse audits before and after uninstalling the app: • Product page (desktop): went from 46 → 95 • Product page (mobile): 22 → 46 • Home page (desktop): 63 → 74 • Home page (mobile): 85 → 95 These results were consistent across several runs. No other change was made between the tests besides removing Easify — which confirms the app had a measurable impact on page speed. 3. Limited dev availability despite “24/7 support” While replies were polite and courteous, basic questions like “Where is tracking configured?” or “How to fully uninstall?” could not be answered in real time. We were told the dev team would respond in 6–10 hours, due to their time zone. This does not meet the expectations of true 24/7 technical support — especially for stores based in Europe. Final response from Easify They confirmed the app uses Shopify’s extension system, does not inject tracking scripts, and that no manual cleanup is needed after uninstall. That’s appreciated — but came too late, after real losses and slowdowns. ⸻ Summary: The app has potential, but for us, it caused lost revenue, degraded performance, and long delays in support. It may be suitable for simple setups, but if your store is sensitive to speed and operational stability, use with caution.

Using app

Over 1 year

Total reviews

6

Average rating

3.5

5 / 5 Share

June 6, 2025

Clove helped me in a matter of minutes with something I was stuggling with. She gave advice to resolve my issues immediately. Great support!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify Product Options. We're so happy to hear that Clove was able to assist you quickly and provide the advice you needed to resolve the issue. It’s always our goal to make sure you feel supported and confident using the app, especially when things get tricky. We know how valuable your time is, so we’re glad we could help get things sorted in just a few minutes. Clove and the rest of our support team are always ready to jump in and make sure everything works the way you need it to. If you ever run into questions again or want to explore more ways to customize your store, don’t hesitate to reach out. We're excited to keep supporting your journey with Easify and help you make the most of everything the app offers. Best regards, Easify Team.

5 / 5 Share

June 6, 2025

Using the app as a bit of a work around for multiple product variants, thus not using the app to it's full extent. Clove from the support team has been really helpful in getting things exactly as I wanted. Would recommend.

Using app

About 13 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for sharing how you're using Easify Product Options to fit your specific needs. Even if you're not using the app to its full extent yet, we're glad it’s been a helpful workaround for managing your product variants. It’s especially great to hear that Clove was able to assist in getting everything set up just the way you wanted. Our team is always here to support you in making the app work best for your store, no matter the use case. If you ever decide to explore more of the features or have questions down the line, we’re just a message away and happy to help. Best regards, Easify Team.

5 / 5 Share

June 6, 2025

Our website was experience a conflict between apps, at first we assumed it was Easify as it was the newest app we installed that was causing the issue. The team at Easify were able to listen to our issue and jump into testing, it turned out it wasn't the Easify app causing the conflict, but the team were able to narrow down the conflicting apps and were able to point us to the right direction or people to contact. Communication was prompt once the ball started rolling. They took our minor issue seriously and were keen to get to the bottom of it. Despite not being the problem, they extended their help if we weren't able to resolve it after contacting the developers of the other apps. That is above and beyond for me. The app has been handy so far, we are yet (and excited) to start incorporating their features under more listings. Shout out to the team Anne, Clove, Charles & Liv for helping us resolve our issue.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Easify Product Options. We're really grateful for your patience and the opportunity to help out when your store encountered a conflict between apps. Even though Easify wasn’t the source of the issue, we’re glad our team could assist in narrowing down the problem and guide you in the right direction. It means a lot to us that you felt supported and taken seriously, especially in situations where we’re not directly responsible. Our goal is always to ensure your store runs smoothly, and we’re happy to go the extra mile whenever we can. We're excited to hear that you're finding the app useful and looking forward to incorporating it into more of your listings. If you ever need further support or have ideas you'd like to explore, we’re always here to help. Best regards, Easify Team.

5 / 5 Share

June 5, 2025

Great, easy to use app. Hannie answered fast and was very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Easify Product Options. We're so happy to hear that you've found the app easy to use. Creating a smooth and intuitive experience for merchants like you is one of our top priorities. It’s also wonderful to know that Hannie was able to support you quickly and provide the help you needed. We always aim to respond promptly and offer solutions that make your setup process easier, and it’s great to hear that reflected in your experience. If you ever have more questions, run into challenges, or simply want to explore more ways to get the most out of Easify, please don't hesitate to reach out. We're always here and ready to help you grow your store with confidence. Best regards, Easify Team.

5 / 5 Share

June 5, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! It really means a lot to our entire team to know that you're enjoying your experience with Easify. We work hard to create tools that are not only powerful and flexible but also easy to use, and your support reassures us that we're on the right track. If you ever have questions, feedback, or new ideas you’d like to share, we’re always here and happy to help. We’re excited to keep improving and bringing even more value to your store. Best regards, Easify Team.

5 / 5 Share

June 5, 2025

amazing app and amazing service, very easy to use compared to other apps, i tried 3 before i found this one and none of the others worked properly, this app is amazing for customised options. I had an issue where my images were the wrong shape so couldn't get them to turn into circles, i contacted support and they custom coded an extra bit in to save me editing 36 of my images to the correct size!! Very impressed. Will be installing this app on my other stores when required, thanks so much

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review. We're truly happy to hear that Easify Product Options worked out perfectly for your needs, especially after trying several other apps. Making product customization easy and dependable is exactly what we aim to deliver. We’re also glad our support team could assist with the image formatting issue. It's great to know that the quick custom code solution saved you time and effort. Helping you avoid the manual work of editing each image individually is exactly the kind of support we love providing. We really appreciate your trust in us and are excited to hear you’ll be using the app on your other stores as well. If you ever need anything, we’re always here and ready to help. Best regards, Easify Team.

5 / 5 Share

June 5, 2025

Thank you Clove for the clear how-to-do video approach. It was very frustrating that the other apps teams try to explain via words. I got my product listing up very quickly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that Clove’s video guidance helped you get your product listing up quickly and with less frustration. We completely understand how overwhelming written instructions can feel sometimes, especially when you're in a rush or dealing with something new, which is why we try to make things as clear and visual as possible. It’s great to know that this approach worked well for you! If there’s ever anything else you need or more features you’d like to see, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

June 4, 2025

great support team

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2025

I am relatively new to Shopify and needed help setting up an inventory option for an add-on. When I couldn't get that figured out, Lich and Clove from Customer Service walked me through the rest of the steps with videos and quick chat responses. Worth it if you need more variants and options than what Shopify normally allows!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience, and welcome to the Shopify world! We're really happy to hear that Easify Product Options has been helpful in giving you the flexibility you needed beyond Shopify’s built-in limitations. It’s also great to know that Lich and Clove were able to support you through the setup process with quick responses and helpful videos. We understand how important it is to feel guided and supported, especially when you’re still getting used to the platform, and we’re always here to walk through things with you. If you have any more questions down the road or want to explore more features, don’t hesitate to reach out. We’re here to make sure you get the most out of the app. Best regards, Easify Team.

5 / 5 Share

June 5, 2025

Very flexible app, very good client service. Big pleasure to Lich and Clove for a big help!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience with Easify Product Options. We're truly happy to hear that the app's flexibility has been a good fit for your store, giving you the control you need to create the right setup for your products is exactly what we aim for. We’re especially grateful for your shoutout to Lich and Clove. They’re both dedicated to helping our users succeed, and it means a lot to the whole team to hear that their support made such a difference for you. We always want you to feel supported and confident when using our app, and it’s great to know you felt that care firsthand. If you ever have more questions, feedback, or ideas as you continue working with Easify, don’t hesitate to reach out. We’re here for you and truly appreciate having you with us. Best regards, Easify Team.

5 / 5 Share

June 4, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We’re truly grateful to have your support and are so glad to know that Easify Product Options is meeting your expectations. Whether you're using our app to offer custom product options, improve your customers’ shopping experience, or simply streamline your store’s setup, we’re here to make the process as smooth and effective as possible. If you ever have any questions, run into challenges, or want to share ideas for what you'd love to see next, don’t hesitate to reach out, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

July 10, 2025

Great help when handling an issue! Support is really helpful and the app is also amazing! Highly recommend!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review and for using Easify Product Options! We're really happy to hear that our team was able to provide helpful support when you needed it. We understand that even small issues can cause delays when running a store, so we always do our best to respond quickly and make sure everything is working smoothly again. It means a lot to us that you had a positive experience, and we truly appreciate your trust in our team. If you ever have more questions, need help with a new setup, or have suggestions for how we can make Easify even better for your store, don’t hesitate to reach out. We're always here and ready to support you. Best regards, Easify Team.

5 / 5 Share

June 4, 2025

Tracy is really helpful she helped me fix some problems of translation

Store

My Store

Using app

1 day

Developer Reply

Thank you so much for taking the time to leave your feedback and for choosing Easify Product Options! We’re really happy to hear that Tracy was able to assist you with your translation setup and help resolve the issues you were facing. We understand how important it is for every detail like accurate translations to work seamlessly when you're running an online store, especially if you're serving customers in multiple languages. It's great to know that our team could step in and make things easier for you. If you ever run into other questions, need help exploring more features, or have suggestions for how we can make the app even better, don’t hesitate to reach out. We’re always here and committed to supporting your success. Best regards, Easify Team.

5 / 5 Share

June 3, 2025

i needed help with updating my packing list & Liv helped me get it resolved super quick!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review and for using Easify Product Options! We're really happy to hear that Liv was able to assist you quickly and get your packing list update sorted out without any hassle. We know that every small task in running a store matters, and we always aim to provide support that’s not only fast but also helpful and easy to follow. It’s wonderful to know the experience met your expectations. If you ever have more questions, run into anything else, or just want to share suggestions, we’re always here and ready to help however we can. Best regards, Easify Team.

5 / 5 Share

June 4, 2025

Good app, This app does exactly what I need with the right customization options. Also quick help from the team. Clove and Lich helped me very good and fast with making some things work on the website. Definitely recommend this app! 5 stars, would give more if I could.

Using app

About 16 hours

Total reviews

91

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave such a kind and thoughtful review! We're truly happy to hear that Easify Product Options is meeting your needs and giving you the right customization tools to make your store work just the way you want. It means a lot to us knowing that the app is making a difference for you. Clove and Lich were both really glad to assist you, and we’ve passed along your lovely feedback to them, they’ll be thrilled to know they could help make things easier and faster for you. If you ever need anything in the future or have more feedback or ideas to share, we’re just a message away, always ready to help. Warm regards, Easify Team.

5 / 5 Share

June 3, 2025

We've migrated our product options from a different, popular app and so far have enjoyed the experience. The app has a very clean and easy-to-use interface. I was able migrate all of our product options over without having to read any guides or documentation. Whenever a question or issue has come up, their live chat support has quickly addressed the issue. Liv has helped me on multiple occasions and their development team has looked into a few issues as well.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience and for making the switch to Easify Product Options! We're really happy to hear that the transition from your previous app went smoothly and that the interface has been easy to work with right from the start. It’s great to know you were able to set everything up without needing guides, that’s exactly the kind of simplicity we aim for. We're also glad Liv and our development team have been able to support you whenever needed. We truly believe that responsive, reliable support is just as important as powerful features. If you ever have more ideas, questions, or anything we can help with, feel free to reach out. We're always here and happy to assist! Best regards, Easify Team.

5 / 5 Share

June 3, 2025

It has some very amazing features. It's just the system issue, i would say it's a little bit retarded. Anyway, overall it's pretty helpful. Good customer service, way better than complicated and cold instructions files. Jen & Clove helped me a lot!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your honest feedback and for using Easify Product Options! We're really glad to hear that you’ve found the app’s features helpful, and that our support team, especially Jen and Clove, could assist you in a clear and personal way. We also appreciate you pointing out where things could be improved. Your input helps us see where we can make the app even better, and we’re continuously working to improve the overall experience. If you have more suggestions or ever need a hand again, feel free to reach out. We're always here and happy to help. Best regards, Easify Team.

5 / 5 Share

June 3, 2025

Easify gives us the flexibility to offer a wide range of product options on our Shopify store, making it easy for customers to personalize their orders. The platform is user-friendly, and the support team is outstanding. We had a small issue, but Tracy helped us quickly and effectively. Highly recommend!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review and for choosing Easify Product Options! We’re really glad to hear that the app has given you the flexibility to offer a wide range of product customizations and made it easy for your customers to personalize their orders. It’s also wonderful to hear that you found the platform user-friendly and that Tracy was able to resolve your issue quickly and effectively. Providing helpful, responsive support is something we care deeply about, so your kind words truly mean a lot to us. If you ever have more questions, ideas, or need a hand with anything else, we’re always here and happy to help. Thanks again for the recommendation! Best regards, Easify Team.