Easify Custom Product Options
Add variant option w/ product personalizer, file upload, addon
Rating
4.9
feedback
2,684
chart
#224
All reviews
June 9, 2025
o app é incrível, fácil de configurar e usar. o suporte quando preciso é rápido e atencioso. com certeza um app indispensavel em toda loja
Muito obrigado por compartilhar sua experiência tão positiva com o Easify Product Options! É gratificante saber que nosso app tem sido fácil de configurar e usar para você, e que está atendendo bem às necessidades da sua loja. Ficamos especialmente felizes em saber que o nosso time de suporte conseguiu ajudar de forma rápida e atenciosa quando você precisou. Esse é exatamente o tipo de experiência que buscamos oferecer a todos os nossos usuários – um app confiável, funcional e um suporte sempre presente para garantir que tudo funcione da melhor forma possível. Saber que você considera o Easify Product Options indispensável nos enche de orgulho e reforça ainda mais o nosso compromisso em continuar evoluindo e oferecendo soluções que realmente fazem a diferença no dia a dia das lojas Shopify. Se surgir qualquer dúvida, sugestão ou se precisar de ajuda no futuro, estaremos sempre aqui para apoiar você! Atenciosamente, Equipe Easify.
June 9, 2025
Installed the app and ran into a snag but the support technician, Clove, was able to help right away. Kept me informed throughout the entire process as well. Issue (add on products appearing in the cart) was fixed and the app is running smoothly.
Thank you so much for taking the time to share your experience! We're really happy to hear that Easify Product Options is now working smoothly for your store. It’s great to know that Clove was able to step in quickly, keep you informed every step of the way, and get the issue with add-on products appearing in the cart resolved without delay. Our team is always committed to providing fast, helpful support whenever you run into a snag, and it means a lot to us to hear that reflected in your feedback. If you ever have more questions, need assistance, or have suggestions for how we can improve, don’t hesitate to reach out, we’re always here to help! Best regards, Easify Team.
June 8, 2025
Good and thorough solution for adding/maintaining product options. The support team, however, is top notch and the reason for a full five stars. Super responsive to questions/issues!
Thank you so much for your kind words! We're delighted to hear that you're finding Easify Product Options to be a solid solution for managing and customizing your product options. It means a lot to know that the app is meeting your needs. What truly makes us smile is your feedback on our support team. We believe that great support should be responsive, clear, and genuinely helpful, so it's incredibly rewarding to know that our team has made a positive impact on your experience. Your five-star rating truly motivates us to keep raising the bar. If you ever have more questions or ideas you'd like to explore, we're just a message away. Thanks again for choosing Easify! Best regards, Easify Team.
June 8, 2025
Well, I had instant helpand support and resolved my question within minutes, and it was on a Sunday! Super easy and friendly, thanks Lich!
Thank you so much for your thoughtful review! We're thrilled to hear that you had such a smooth and positive experience with Easify Product Options, and that Lich was able to jump in right away to help, even on a Sunday. We know how important it is to get fast, clear answers when you’re setting up or managing your store, and we’re committed to making that experience as easy and stress-free as possible. Friendly and reliable support is something we take great pride in, and we’re glad it made a difference for you. Whether it’s a quick fix, a customization question, or just exploring new ways to use the app, our team is always happy to help. We look forward to continuing to support your store and helping you get the most out of Easify. Best regards, Easify Team.
June 8, 2025
Perfect at solving the solutions for my store, offering customer 'pick and mix' style products. Fantastic support team
Thank you so much for the wonderful feedback! We're delighted to hear that Easify Product Options has been the right fit for your store, especially in creating a smooth and effective “pick and mix” experience for your customers. That’s exactly the kind of flexibility we designed the app to support. We're also thrilled that our support team has made a positive impression. Whether it’s setup, customization, or a quick question, we’re always here to make sure everything works the way you need it to. If you ever have more ideas to enhance your setup or need help along the way, don’t hesitate to reach out, we’re excited to keep supporting your success. Best regards, Easify Team.
June 8, 2025
Quick response and immediately helped me with my requirement. Fully recommend
Thank you so much for taking the time to share your experience with Easify Product Options! We're thrilled to hear that our team was able to respond quickly and help you with your specific requirement right away. Providing timely and effective support is something we take seriously, and it's great to know that it made a difference for you. Our goal is to make customizing your product options as seamless and flexible as possible, so your store can offer exactly what your customers are looking for. It's always rewarding to hear when the app lives up to that promise. We truly appreciate your recommendation, which means a lot to us. If you ever have more questions, ideas, or want to explore other features, we're just a message away and always happy to help. Best regards, Easify Team.
June 8, 2025
Had a small issue with placement on my page , Jen from support was very helpful and she got it sort for me very quickly. Great Support.
June 7, 2025
Anne was super helpful. Very responsive and helped me solve my issue within 5-10 minutes.
Thank you so much for taking the time to share your experience with Easify Product Options! We’re thrilled to hear that Anne was able to help you resolve your issue so quickly. Our team always strives to provide timely, friendly, and effective support, and it’s wonderful to know that made a difference for you. We understand how important it is to get things sorted without delays, especially when managing your online store. It’s great that Anne could step in and guide you through everything within just a few minutes. Your smooth experience is exactly what we aim for. If you ever have more questions, need help setting up new features, or want to explore what else the app can do for your store, don’t hesitate to reach out. We’re always here to support you. Best regards, Easify Team.
June 7, 2025
Satisfied with the app and the customer service. Quick responses and super helpful.
Thank you so much for sharing your experience with Easify Product Options! We're really glad to hear that you're satisfied with both the app and the level of support you've received. Our team works hard to respond quickly and provide clear, helpful guidance whenever it's needed. It’s great to know the app is meeting your needs and that our support has made the process even smoother for you. If you ever have more questions or want to explore additional features, we’re always here and happy to assist. Best regards, Easify Team.
June 7, 2025
Exceptional support
Thank you so much for your kind feedback! We're truly happy to hear that you've had an exceptional support experience with Easify Product Options. Delivering fast, friendly, and knowledgeable support is something we deeply value, and it's great to know that it made a difference for you. Whether you're just getting started or working on a more advanced setup, our team is always here to guide you, answer questions, and help you tailor the app to fit your exact needs. We want to make sure everything runs smoothly so you can focus on growing your store with confidence. If you ever have more ideas, questions, or run into something you’re unsure about, please feel free to reach out anytime. We’re always excited to support you in getting the most out of Easify. Best regards, Easify Team.
June 6, 2025
Customer service is phenomenal! I had a question setting up a custom option that would increase the price at a flat rate - they were able to provide me the steps and were able to update their app in my store to have it function the way i wanted. 10/10 would recommend.
Thank you so much for your fantastic review and for choosing Easify Product Options to support your store’s customization needs. We’re thrilled to hear that our customer service made a strong impression and that we were able to guide you through setting up your custom option exactly as you envisioned. It’s always our goal to make advanced setups feel simple and achievable, and we’re happy we could not only provide clear instructions but also make the necessary updates to get things working perfectly in your store. Your 10/10 recommendation means a lot to our team, and we’re excited to keep supporting you as your business grows. If you ever have more ideas or questions, we’re just a message away! Best regards, Easify Team.
June 6, 2025
We installed Easify to manage product options without creating variants and used it for several months. The interface was user-friendly, but the app caused major problems on both the technical and operational side. 1. Checkout bug: option pricing not applied with discount codes When customers applied discount codes, the extra charge for selected options was removed from the final total, even though the option appeared as selected in the order. This led to orders going through with €0 extra — a critical bug that caused real financial loss. 2. Confirmed performance drop (before/after tests) We ran multiple Lighthouse audits before and after uninstalling the app: • Product page (desktop): went from 46 → 95 • Product page (mobile): 22 → 46 • Home page (desktop): 63 → 74 • Home page (mobile): 85 → 95 These results were consistent across several runs. No other change was made between the tests besides removing Easify — which confirms the app had a measurable impact on page speed. 3. Limited dev availability despite “24/7 support” While replies were polite and courteous, basic questions like “Where is tracking configured?” or “How to fully uninstall?” could not be answered in real time. We were told the dev team would respond in 6–10 hours, due to their time zone. This does not meet the expectations of true 24/7 technical support — especially for stores based in Europe. Final response from Easify They confirmed the app uses Shopify’s extension system, does not inject tracking scripts, and that no manual cleanup is needed after uninstall. That’s appreciated — but came too late, after real losses and slowdowns. ⸻ Summary: The app has potential, but for us, it caused lost revenue, degraded performance, and long delays in support. It may be suitable for simple setups, but if your store is sensitive to speed and operational stability, use with caution.
June 6, 2025
Clove helped me in a matter of minutes with something I was stuggling with. She gave advice to resolve my issues immediately. Great support!
Thank you so much for sharing your experience with Easify Product Options. We're so happy to hear that Clove was able to assist you quickly and provide the advice you needed to resolve the issue. It’s always our goal to make sure you feel supported and confident using the app, especially when things get tricky. We know how valuable your time is, so we’re glad we could help get things sorted in just a few minutes. Clove and the rest of our support team are always ready to jump in and make sure everything works the way you need it to. If you ever run into questions again or want to explore more ways to customize your store, don’t hesitate to reach out. We're excited to keep supporting your journey with Easify and help you make the most of everything the app offers. Best regards, Easify Team.
June 6, 2025
Using the app as a bit of a work around for multiple product variants, thus not using the app to it's full extent. Clove from the support team has been really helpful in getting things exactly as I wanted. Would recommend.
Thank you so much for your kind words and for sharing how you're using Easify Product Options to fit your specific needs. Even if you're not using the app to its full extent yet, we're glad it’s been a helpful workaround for managing your product variants. It’s especially great to hear that Clove was able to assist in getting everything set up just the way you wanted. Our team is always here to support you in making the app work best for your store, no matter the use case. If you ever decide to explore more of the features or have questions down the line, we’re just a message away and happy to help. Best regards, Easify Team.
June 6, 2025
Our website was experience a conflict between apps, at first we assumed it was Easify as it was the newest app we installed that was causing the issue. The team at Easify were able to listen to our issue and jump into testing, it turned out it wasn't the Easify app causing the conflict, but the team were able to narrow down the conflicting apps and were able to point us to the right direction or people to contact. Communication was prompt once the ball started rolling. They took our minor issue seriously and were keen to get to the bottom of it. Despite not being the problem, they extended their help if we weren't able to resolve it after contacting the developers of the other apps. That is above and beyond for me. The app has been handy so far, we are yet (and excited) to start incorporating their features under more listings. Shout out to the team Anne, Clove, Charles & Liv for helping us resolve our issue.
Thank you so much for taking the time to share your experience with Easify Product Options. We're really grateful for your patience and the opportunity to help out when your store encountered a conflict between apps. Even though Easify wasn’t the source of the issue, we’re glad our team could assist in narrowing down the problem and guide you in the right direction. It means a lot to us that you felt supported and taken seriously, especially in situations where we’re not directly responsible. Our goal is always to ensure your store runs smoothly, and we’re happy to go the extra mile whenever we can. We're excited to hear that you're finding the app useful and looking forward to incorporating it into more of your listings. If you ever need further support or have ideas you'd like to explore, we’re always here to help. Best regards, Easify Team.
June 5, 2025
Great, easy to use app. Hannie answered fast and was very helpful.
Thank you so much for taking the time to share your experience with Easify Product Options. We're so happy to hear that you've found the app easy to use. Creating a smooth and intuitive experience for merchants like you is one of our top priorities. It’s also wonderful to know that Hannie was able to support you quickly and provide the help you needed. We always aim to respond promptly and offer solutions that make your setup process easier, and it’s great to hear that reflected in your experience. If you ever have more questions, run into challenges, or simply want to explore more ways to get the most out of Easify, please don't hesitate to reach out. We're always here and ready to help you grow your store with confidence. Best regards, Easify Team.
June 5, 2025
Thank you so much for the 5-star rating! It really means a lot to our entire team to know that you're enjoying your experience with Easify. We work hard to create tools that are not only powerful and flexible but also easy to use, and your support reassures us that we're on the right track. If you ever have questions, feedback, or new ideas you’d like to share, we’re always here and happy to help. We’re excited to keep improving and bringing even more value to your store. Best regards, Easify Team.
June 5, 2025
amazing app and amazing service, very easy to use compared to other apps, i tried 3 before i found this one and none of the others worked properly, this app is amazing for customised options. I had an issue where my images were the wrong shape so couldn't get them to turn into circles, i contacted support and they custom coded an extra bit in to save me editing 36 of my images to the correct size!! Very impressed. Will be installing this app on my other stores when required, thanks so much
Thank you so much for your detailed and thoughtful review. We're truly happy to hear that Easify Product Options worked out perfectly for your needs, especially after trying several other apps. Making product customization easy and dependable is exactly what we aim to deliver. We’re also glad our support team could assist with the image formatting issue. It's great to know that the quick custom code solution saved you time and effort. Helping you avoid the manual work of editing each image individually is exactly the kind of support we love providing. We really appreciate your trust in us and are excited to hear you’ll be using the app on your other stores as well. If you ever need anything, we’re always here and ready to help. Best regards, Easify Team.