All reviews

Rating Breakdown

  • 5
    86% (2,320 ratings)
  • 4
    1% (36 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 91% (2,202)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2025

Clove was very helpful & fast response in helping me navigate the app functions. The rest of the team including Violette was also very helpful and making sure Easify app is up to date within our shopify store to utilise the helpful function.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback and for using Easify Product Options! We’re truly glad to hear that Clove, Violette, and the rest of our team were able to assist you quickly and ensure the app is set up smoothly within your Shopify store. We always strive to provide not only helpful, responsive support but also ensure that every user can fully benefit from the app’s features. Your kind words mean a lot to us and motivate our team to keep improving and offering the best experience possible. If you ever have more questions, ideas, or need further assistance, please don’t hesitate to reach out, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

May 23, 2025

I was helped so well! Hannie is awesome :)

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Great Experience with great custmer support

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for sharing your experience with Easify Product Options! We’re truly grateful to hear that you’ve had such a positive experience with both the app and our customer support team. Our entire team is dedicated to making sure the app not only offers the flexibility and customization you need but is also backed by helpful, responsive support whenever you have questions or need guidance. Hearing that you’ve had a great experience encourages us to keep improving and providing the best possible service to all our users. If you ever have more feedback, new ideas, or need assistance as you continue working with the app, please don’t hesitate to reach out. We’re always here, ready to support you every step of the way. Best regards, Easify Team.

5 / 5 Share

May 23, 2025

Easify Custom Product Options has been vital to our revamped website. On our previous site, but had to resort to some annoying ways to get our pricing close to what we charge in-store. Now that we've moved to Shopify, this app has allowed to charge exactly as we would in-store, making for much better consistency in pricing. Lich and the team have also been very helpful when I've had questions. Great app and great support. The only thing I've noticed that could make it better is the ability to charge per-letter with the text area. Right now, this is only available with the text box option, but I'm hopeful this can be added to both options in the future.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback and for choosing Easify Product Options! We’re truly glad to hear the app has been a valuable part of your store setup and that you’re happy with both the product and the support you’ve received from our team. Your kind words mean a lot to us and encourage our team to keep improving every day. We also really appreciate you sharing your suggestions for future improvements, hearing directly from our users helps us continue to make the app even better. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

May 23, 2025

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating and for choosing Easify Product Options! We’re truly grateful for your support and thrilled to know the app is meeting your expectations. Our team works hard to provide a flexible, user-friendly solution for custom product options, backed by helpful and responsive support whenever you need it. Your positive rating means a lot to us and encourages the team to keep improving every day. If you ever have questions, feedback, or need assistance in the future, please feel free to reach out, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

May 23, 2025

Absolutely fantastic support. super quick to reply and action! very pleased with this app and the support. thank you

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

The customer service is excellent! I have needed them twice now because I am learning and they have helped me each time. Highly recommend this app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback and for choosing Easify Product Options! We’re truly glad to hear that you’ve had such a positive experience with our customer service as you learn your way around the app. We know that getting started with new tools can come with questions, and we’re always here to provide the support you need, no matter how big or small the request. Your recommendation means a lot to us and encourages our team to keep delivering the best experience possible. If you ever have more questions or need further assistance, please don’t hesitate to reach out, we’re always happy to help. Best regards, Easify Team.

5 / 5 Share

May 23, 2025

Great support team!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for supporting Easify Product Options! We’re truly glad to hear that you’ve had a positive experience with our support team. Providing helpful, responsive assistance is something we always strive for, so your feedback means a lot to us. If you ever have any more questions or need further help, please don’t hesitate to reach out, we’re always here and happy to assist. Best regards, Easify Team.

5 / 5 Share

May 23, 2025

5 Stars – Outstanding Customer Service! I've been using the Easify app for my Shopify store and couldn’t be happier with the experience. The app itself is intuitive and works seamlessly, but what really stands out is their top-notch customer service. The support team is incredibly responsive, patient, and goes above and beyond to ensure everything runs smoothly. I had the pleasure of working with Liv, who was incredibly helpful, responsive, and knowledgeable. She took the time to understand my issue and provided clear, effective solutions. It’s rare to find support this good. Whether it was a quick question or a more complex customization request, they handled it with professionalism and care. Highly recommended if you're looking for a reliable app backed by an exceptional support team!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible 5-star review and for sharing such detailed, thoughtful feedback about your experience with Easify Product Options! We’re truly honored to hear that the app has been intuitive and seamless for you, and it’s especially meaningful to know that our customer service has made such a strong impression. Providing responsive, patient, and genuinely helpful support is something we deeply value, so your kind words about Liv and the team are the best encouragement we could ask for. Whether it’s addressing quick questions or assisting with more complex customization needs, we’re committed to being here for you every step of the way. Your trust and recommendation mean the world to us, and we’re excited to continue supporting your store’s success. If you ever have more questions or ideas, please don’t hesitate to reach out, we’re always happy to help. Best regards, Easify Team.

5 / 5 Share

May 22, 2025

Liv was super quick in helping me get my settings correct to get the functionality I needed!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

This app so far is quite good. I am still trying it out. Tech support has been great, a few small issues that they helped me iron out. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback and for giving Easify Product Options a try! We’re really glad to hear that your experience has been positive so far and that Tracy was able to assist you quickly and help you get past the initial hurdle. We know that getting familiar with a new app can take a bit of time, and we’re always here to make sure you feel supported every step of the way. Your feedback truly means a lot to us and encourages our team to keep improving the app and our service. If you have any more questions or need assistance as you continue exploring, please don’t hesitate to reach out. We’re always happy to help. Best regards, Easify Team.

5 / 5 Share

May 22, 2025

great app! very responsive support team. Tracy helped resolve the issue I came across. Very happy so far!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback and for choosing Easify Product Options! We’re truly happy to hear that you’re enjoying the app so far and that our support team, especially Tracy, was able to help resolve the issue you encountered. Providing both a powerful, easy-to-use tool and responsive, caring support is always a top priority for us, so your feedback means a lot. We’re excited to keep supporting you as you explore all the customization possibilities Easify Product Options has to offer. If you ever have more questions, ideas, or need further assistance, please don’t hesitate to reach out. We’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

May 22, 2025

This is a wonderful app! The amount of customization allowed makes it easy for anyone to create product options, and is easy to use by customers. Also, the customer support team is always on it and helpful. I had some questions and Hannie was able to help me find all of the answers within minutes! I would definitely recommend this app to any shopify store who needs some easy customization of products, whether it's upselling extra products or creating bundles for multiple products. I will say you have to be patient with it sometimes if you're creating a complex Option Set, but that doesn't take away from the greatness of this app!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful and encouraging feedback about Easify Product Options! We’re truly glad to hear that the app has made it easier for you to create and manage custom product options, and that your customers are finding it easy to use as well. It’s also wonderful to know that Hannie was able to assist you quickly and help clarify everything you needed. Our support team is always here to ensure you feel confident and supported as you build out your store. We really appreciate your honesty about working with complex Option Sets, it’s true that some setups can take a bit more time, especially with advanced configurations. Your patience and understanding mean a lot, and we’re constantly working to make even the most complex tasks as smooth as possible. Thank you again for your recommendation and for choosing Easify Product Options, we’re excited to keep supporting your store’s growth! Best regards, Easify Team.

5 / 5 Share

May 22, 2025

Clove really helped in quickly resolving an issue I was facing. 10/10 would recommend this app!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback and for choosing Easify Product Options! We’re really glad to hear that Clove was able to quickly help you resolve the issue you were facing. Providing fast and reliable support is something we take pride in, and it’s wonderful to know that your experience reflected that. Your 10/10 recommendation means a lot to us and encourages our team to keep delivering the best we can. If you ever have any more questions or need further assistance, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

May 22, 2025

Store

Zivara

Using app

About 1 hour

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the 5-star rating and for choosing Easify Product Options! We’re truly grateful for your support and thrilled to know the app is meeting your expectations. Our team is dedicated to providing a flexible, user-friendly solution for customizing product options, along with responsive and helpful support whenever you need it. Your positive rating encourages us to keep improving and delivering the best experience possible. If you ever have any feedback, questions, or need assistance, don’t hesitate to reach out, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

May 22, 2025

the product and the support team are literally the some of the best i have ever dealt with. Every issue i have had to deal with they have taken care of in short order they are amazing.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible feedback and for using Easify Product Options! It truly means a lot to hear that both the app and our support team have made such a strong impression. We know how important it is to have both a reliable product and responsive support, so we're thrilled to know we've been able to help you quickly and effectively whenever something came up. Your kind words are the best motivation for our team to keep doing our best every day. If you ever need anything else or have more feedback to share, please don’t hesitate to reach out, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

May 22, 2025

Fantastic app that works perfectly. What truly sets this apart is the exceptional customer service. The team is incredibly efficient and competent, the best I've experienced. Any issues are resolved in minutes. Highly recommended!

Store

Whimsy

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 21, 2025

good

Store

Goomesh

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Liv was very helpful in fixing my issues. The variant selections Easify adds have made my product more customizable.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback and for using Easify Product Options! We’re really glad to hear that Liv was able to help you resolve the issue and that the variant selections have made your product more customizable. Our goal has always been to make it easy for merchants to offer a better shopping experience through flexible, tailored product options, so it's great to know the app is working well for your needs. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We're always here and happy to support you. Best regards, Easify Team.

5 / 5 Share

May 21, 2025

Anne, Daisy, Violette, Hannie, Charles, Liv helped me a lot! Also thank you to developers too!

Store

My Store

Using app

About 1 month