All reviews

Rating Breakdown

  • 5
    86% (2,126 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (2,021)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2025

excellent app with amazing support if you need help setting an option or anything. really glad I found that app !

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you’re enjoying Easify Product Options and that our support team has been there for you whenever you needed assistance. It’s always our goal to make sure setting up options is as smooth as possible, and we’re glad we could help. We’re equally happy that you found our app and that it’s been a great fit for your store. If you ever need anything else, whether it’s support, advice, or suggestions on how to get the most out of the app, don’t hesitate to reach out. We’re always here to help. Best regards, Easify Team.

5 / 5 Share

Feb. 5, 2025

Great app. Customer service was helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're delighted to hear that you’re enjoying Easify Product Options and that our customer service team was able to assist you effectively. Providing a seamless experience with both the app and our support is something we truly strive for, so it’s great to know we’ve met your expectations. If you ever need assistance again, have questions about features, or would like to explore more ways to get the most out of the app, don’t hesitate to reach out. We’re always here to help and support your Shopify journey. Best regards, Easify Team.

4 / 5 Share

Feb. 5, 2025

App is great. There are sometimes where assistance is needed but Support is fantastic! Easily accessible and sticks with you until problems are solved. Hannie was great!!

Store

ShopGRC

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your thoughtful review! We’re delighted to hear that you’re enjoying Easify Product Options and that our support team, especially Hannie, provided the assistance you needed. Your kind words truly mean a lot, and we’ll be sure to share your feedback with her, she’ll be thrilled to know she made a positive impact. We truly appreciate your 4-star rating, and we’d love to learn how we can make your experience even better. If there’s anything specific that could help us earn that 5th star, whether it’s improvements to the app or enhancing our support, we’re all ears. Your feedback is invaluable in helping us grow and provide the best possible experience. Thank you again for choosing Easify Product Options. We’re always here whenever you need us and look forward to continuing to support your success. Best regards, Easify Team.

5 / 5 Share

Feb. 5, 2025

Great app. Very fexible and many options to play with. Very Good support team as well

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We're delighted to hear that you're enjoying Easify Product Options and finding it flexible with a wide range of options to customize your store. Our goal has always been to make it easy for merchants to create unique product experiences, so it’s wonderful to know the app is meeting your needs. We're also grateful for your kind words about our support team. We truly believe that great support is just as important as great features, and our team is always here to ensure you have a smooth experience. Whether it’s troubleshooting, setup assistance, or just exploring new possibilities with the app, we’re happy to help whenever you need. If you have any questions, ideas for new features, or need support in the future, don’t hesitate to reach out. We’re here to help you get the most out of Easify Product Options. Best regards, Easify Team.

1 / 5 Share

March 4, 2025

UPDATED REVIEW Since my initial review I have had a poor experience with the Easify app. After weeks of troubleshooting a basic function of the app, having my case passed around 3 or 4 agents, the dev team has given up trying to solve my issue (when an add-on was deleted from the cart, its monetary value stayed behind in the cart, creating an incorrect and misleading total). Unfortunately, after much work has already taken place, I have deleted the app before I was ever able to make it live and requested a refund. I gave the dev team as much time (weeks) and support as I could, but ultimately the app doesn't seem ready for all customers if it can't perform a basic function like being able to delete add-ons from the cart without issue. Support team tried their best, but their devs let them down.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! We're really happy to hear that Easify Product Options provided the solution you were looking for. We’ve put a lot of thought into making the app flexible yet easy to use, so it’s great to know the conditional logic and variant integration worked seamlessly for you. We’re also glad Anne was able to assist you quickly with your setup. She’s dedicated to making sure our users get the support they need without any hassle, and your kind words will definitely make her day. If you ever have more questions, need assistance, or even have ideas for new features, don’t hesitate to reach out. We’re always here to help and love hearing from users like you. Thanks again for choosing Easify! Best regards, Easify Team.

5 / 5 Share

Feb. 2, 2025

I have a problem with app but Lich resolve that problem in 5 minutes, thank you so much!

Store

Hermosa

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Easify Product Options! We’re sorry to hear that you encountered an issue, but we’re so glad that Lich was able to resolve it quickly for you. Our goal is to provide fast and efficient support so that you can continue running your store without any disruptions, and it’s great to know we could assist you in just a few minutes. If you ever run into any other questions or need further customization, don’t hesitate to reach out. We’re always happy to help and ensure you get the most out of the app. Your feedback is invaluable in helping us improve, so if there’s anything we can do to enhance your experience, we’d love to hear from you. Best regards, Easify Team.

5 / 5 Share

Jan. 30, 2025

I needed some help customizing the settings for my checkbox and Lin helped me greatly in under 5 mins when I reached out to them. This is such a great app for my store.

Using app

9 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Easify Product Options! We’re so glad to hear that Lin was able to assist you quickly and efficiently with customizing your checkbox settings. Providing prompt and helpful support is something we always strive for, and we’re happy to know it made a difference for you. It’s also great to hear that the app has been a valuable addition to your store! If you ever need further assistance or have any feedback on how we can improve, don’t hesitate to reach out, we’re always here to help. Best regards, Easify Team.

5 / 5 Share

Jan. 27, 2025

So far so good, easy set up and friendly and quick help through the chat function. I´m excited to use the add on in my Shopify shop.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback on Easify Product Options! We’re glad to hear that the setup was smooth and that our support team was able to assist you quickly through the chat. Providing a user-friendly experience and responsive support is something we strive for, so it’s great to know that it’s been helpful for you. It’s exciting to hear that you’re looking forward to using the app in your Shopify store! If you ever have any questions or need further assistance as you explore its features, don’t hesitate to reach out, we’re always happy to help. Best regards, Easify Team.

5 / 5 Share

Jan. 27, 2025

Very good

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback on Easify Product Options! We’re happy to hear that you’ve had a positive experience with the app. Our goal is to provide a reliable and user-friendly solution for customizing product options, and it’s great to know it’s working well for you. If you ever have any questions, need assistance, or have suggestions on how we can improve, we’d love to hear from you. Your input helps us continue enhancing the app to better support Shopify merchants like you. Best regards, Easify Team.

5 / 5 Share

Jan. 27, 2025

A great app and Lin was a brilliant help

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Easify Product Options! We’re delighted to hear that the app has been working well for you and that Lin was able to provide the support you needed. Making sure our users get the most out of the app is a top priority, and we’re glad Lin could assist you along the way. If you ever have any questions, need further assistance, or have suggestions on how we can improve, we’d love to hear from you. Thanks again for your support, we truly appreciate it! Best regards, Easify Team.

3 / 5 Share

Jan. 31, 2025

Unfortunately, I had to change my review as the plugin is not performing as expected. These guys have amazing support and are quick to answer, but unfortunately, after 5 days of constant back and forth, they were not able to get the plugin to work, so we had to move to another plugin. If Shopify offered a ticketing system, the whole process would probably be more effective. Every single time I raise the issue again with the developer, I have to explain it from the very start and upload videos, screenshots, etc, instead of just pulling up our chat history...

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Pro Safety Signs Store Owner, We're truly sorry to hear about your frustrating experience with the Easify Product Options app. We sincerely appreciate your patience and the time you took to work with our support team. We recognize that our usual level of support fell short in your case, and that’s on us. Unfortunately, your request came during our Lunar New Year Holiday, a time when our response times were slower than usual, leading to delays in resolving your issue. That is not the level of service we aim to provide, and we deeply regret any inconvenience this caused you. Regarding the need to repeatedly explain your issue to different support agents, we completely understand how frustrating that must have been. That was our mistake. We take full responsibility and will retrain the support agent involved while also improving our internal system to ensure a smoother experience in the future. Your feedback highlights a real issue, and we are committed to fixing it. We truly hope you’ll give us another chance to earn back your trust. If there’s anything we can do to make things right or if you have any additional suggestions, please let us know. Thank you for your patience and understanding, and we wish you all the best with your store. Best regards, Easify Team.

5 / 5 Share

Feb. 25, 2025

service is truly thoughtful. I originally just wanted to download the technical documentation and set it up myself, but I didn’t expect you to have already configured it for me. I really appreciate it!

Store

MeePlus

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words about Easify Product Options! We’re so glad to hear that Anne provided you with great service. Delivering helpful and responsive support is very important to us, and we’re thrilled Anne was able to assist you effectively. If there’s anything else we can help with or if you have any feedback, please feel free to reach out. We’re always here to ensure you have the best experience with Easify Product Options! Best regards, Easify Team.

5 / 5 Share

Jan. 24, 2025

Lich was incredibly helpful in getting my settings properly configured.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Easify Product Options! We’re thrilled to hear that Lich was able to assist you in configuring your settings smoothly. Providing reliable and helpful support is a top priority for us, and we’re so glad Lich made a positive difference for you. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out. We’re always here to help! Thank you again for choosing Easify Product Options, we truly appreciate your support! Best regards, Easify Team.

5 / 5 Share

Jan. 23, 2025

Excellent app. Easy set-up and worked flawlessly. Need a quick question answered by tech support and they responded quickly. Thanks.

Using app

28 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Easify Product Options! We’re delighted to know that the app has been straightforward to use and that it has seamlessly integrated into your store’s workflow. It’s also wonderful to hear that our support team was able to assist you quickly and efficiently. We work hard to ensure our merchants feel supported whenever they need help, so your feedback means a lot to us. If you ever have more questions or suggestions, we’re always here to assist and improve. Best regards, Easify Team.

5 / 5 Share

Jan. 23, 2025

Great app to add options and customizations to your products. Feature rich and after an initial learning it is quite easy to use. Our website is for personalized products so we are very dependent on this app. Removes the need for additional coding saving countless hours and improves sales. Highly recommended over using Shopify variants

Using app

7 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for sharing your experience with Easify Product Options! We’re so glad to hear that the app has been helpful for your personalized products and has saved you time while improving sales. It’s great to know you’ve found it easier to use after getting familiar with it. Your feedback means a lot, and we’re happy the app has been a good fit for your needs without the hassle of additional coding. If there’s ever anything we can do to make the app even better for you, feel free to reach out, we’re always here to help. Thanks again for recommending Easify Product Options! Best regards, Easify Team.

5 / 5 Share

Jan. 22, 2025

Honestly, Easify is the BEST plugin for my Shopify store! It allows for SO much customization for my customers to choose what THEY want! SO WORTH THE $10 A MONTH!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear that the Easify Product Options app has been the perfect fit for your Shopify store and that you’re enjoying the level of customization it offers. Helping you provide your customers with exactly what they want is what we aim for, so your kind words mean the world to us. We’re also glad you find the app’s value worth the cost – it’s always our goal to provide tools that are both powerful and affordable for our users. If there’s ever anything we can assist you with or if you have suggestions for improvement, don’t hesitate to reach out, we’re always here to help. Thank you for choosing Easify Product Options, and we look forward to continuing to support your store’s success! Best regards, Easify Team.

5 / 5 Share

Jan. 22, 2025

great app and great service - quick and efficient

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback about the Easify Product Options app! We’re thrilled to hear that you’re happy with the app and the service provided by our team. Ensuring quick and efficient support is something we strive for, and it’s wonderful to know we’ve met your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out, we’re always here to help. Thank you for choosing Easify Product Options, and we look forward to continuing to support your store’s success! Best regards, Easify Team.

5 / 5 Share

Jan. 21, 2025

very responsive customer service. Lin helped me on solving an issue that bothered me 3 days. thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words about the Easify Product Options app! We’re delighted to hear that Lin was able to assist you in resolving the issue that had been troubling you. Your appreciation means a lot to us, and we’ll be sure to share your feedback with Lin – it will make her day! If you have any further questions or need additional help, please don’t hesitate to reach out. Thank you for choosing Easify Product Options, and we’re excited to continue supporting your store’s success! Best regards, Easify Team.

5 / 5 Share

Jan. 21, 2025

Great app, especially for bulk customization. Great customer service.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback about the Easify Product Options app! We’re thrilled to hear that it’s been a great tool for bulk customization and that you’ve had a positive experience with our customer service. Providing a reliable and user-friendly app, along with helpful support, is always our goal, so your recognition means a lot to us. If you ever have any questions or need assistance, please don’t hesitate to reach out, we’re always here to help. Thank you for choosing Easify Product Options, and we look forward to continuing to support your store’s success! Best regards, Easify Team.

5 / 5 Share

Jan. 21, 2025

I was so ready to uninstall this app, my site had just launch and my main attraction was not working properly. for the last 24+ hour Arlo and Violette got it fixed and guided me through fixing the rest. I am so please with the results and can finally stop stressing. Thanks again

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re so glad that Arlo and Violette were able to step in and resolve the issue for you during such a critical time for your store’s launch. We understand how stressful situations like this can be, and it’s wonderful to hear that their support helped ease your worries and get things back on track. Your kind words mean a lot to our team, and we’ll be sure to pass along your appreciation to Arlo and Violette. If you have any other questions or need further assistance in the future, please don’t hesitate to reach out, we’re always here to help. Thank you for trusting Easify Product Options, and we’re excited to continue supporting your store’s success! Best regards, Easify Team.