All reviews

Rating Breakdown

  • 5
    86% (2,321 ratings)
  • 4
    1% (36 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 91% (2,203)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2025

Great customer support, a feature is not working as it should they will work on it (options based on shopify variants), but Tracy was really helpful to find another solution and custom design also the options!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're really happy to hear that Easify Product Options has been working well for your store, and that Tracy was able to assist you and help find a solution that fit your needs. We truly appreciate your patience and understanding as we continue to improve the app. If you ever have more feedback or need support with anything else, please don’t hesitate to reach out, our team is always here and happy to help. Best regards, Easify Team.

5 / 5 Share

April 22, 2025

Great app for adding more options to your Shopify products. Easy to set up and customize the options. Easify customer support is quick and responsive to help resolve any issues you might experience. Their whole team has been a pleasure to work with. Anne helped us fix an issue we were having right away. Highly recommend Easify!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind and thoughtful feedback! We’re really happy to hear that Easify Product Options has made it easy for you to set up and customize product options on your store. It’s always our goal to provide both a flexible tool and a smooth experience from start to finish. We’re especially glad to hear that our support team has been helpful along the way. We'll be sure to share your appreciation with Anne, she’ll be so pleased to know her help made a difference. Thank you again for your recommendation and support. If there’s ever anything more we can do, we’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

April 22, 2025

Very easy to use and with many, many options to set your products!...customer service fast and efficient!....highly recommended!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that Easify Product Options has been easy to use and offers the flexibility you need to set up your products just the way you want. It’s also great to know that our customer service team was able to support you quickly and efficiently, we always do our best to be there when you need us. Your recommendation truly means a lot to us. If you ever have more questions or need help exploring other features, don’t hesitate to reach out. We're always here and happy to help! Best regards, Easify Team.

5 / 5 Share

April 22, 2025

A great app easy to use for customised products would definitely recommend. I Had one small issue and Clove fixed it for me straight away. Very happy I found this app

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really glad to hear that Easify Product Options has been a great fit for your store and easy to use for setting up customized products. It means a lot to know the app is helping you create a better shopping experience. We’re also happy that Clove was able to jump in and quickly fix the issue you ran into, we’ll be sure to pass along your appreciation. Your recommendation truly means the world to us, and we’re so glad you found Easify! If you ever need anything else or have ideas to share, feel free to reach out anytime. We’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

April 22, 2025

Great App. Clove is very kind, and helped me to solve the issue when the options were not showing.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're really happy to hear that you're enjoying Easify Product Options and that Clove was able to assist you with the issue you encountered. We know how important it is for everything to work smoothly, and we're glad Clove could help get things back on track quickly. We'll be sure to pass along your kind words to her, she’ll be so pleased to hear them! If you ever need help again or have any questions, feel free to reach out anytime. We're always here and happy to support you. Best regards, Easify Team.

5 / 5 Share

April 27, 2025

Powerful features,and Miss Tracy is nice.

Using app

14 days

Total reviews

11

Average rating

5.0

Developer Reply

非常感谢您的好评与支持!我们很高兴听到您对 Easify Product Options 的功能感到满意,也感谢您对我们团队服务的认可。 我们会将您的鼓励转达给 Anne,她一定会很高兴知道她的帮助对您有帮助。为用户提供耐心、细致的支持是我们一直努力的方向。 如果后续您有任何问题或需要进一步的协助,欢迎随时通过应用内的在线聊天联系我们,我们将始终在您身边,乐意为您提供帮助。 此致敬礼, Easify 团队

5 / 5 Share

April 21, 2025

Parfait

Store

ÔMIA

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre message ! Cela nous fait vraiment plaisir de savoir que vous trouvez Easify Product Options parfait pour votre boutique. Nous faisons de notre mieux pour offrir une application à la fois intuitive, efficace et accompagnée d’un service réactif. Si vous avez des questions, des suggestions ou si vous souhaitez explorer davantage de fonctionnalités, n’hésitez pas à nous contacter via le chat. Nous sommes toujours disponibles pour vous aider. Avec nos sincères remerciements, L’équipe Easify.

5 / 5 Share

July 1, 2025

Update: 2 months on, I had a slight problem in my backend where Shopify and Easify had a little strange cross over and coding was required for the fix. The team responded on a weekend, got onto it straight away, got into the theme code and did their magic - thank you Mari, Liv, Anne, Charles and anyone I may have missed. 5 stars for service. Got it downloaded and had the first option set, set up in about 2hrs. Incredibly intuitive and easy to use. Just had one minor glitch and Daisy and Clove from the support team jumped on support straight away. It was a matter of going with what the app wants to do and not upset it, by reordering the variants. The app looks good (and cute), with the ability to customise fonts, colours, buttons etc to blend in with your website. There is one downfall where inventory doesn't live sync while shopping, apparently you have to download another app to fix that.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your thoughtful review. We're truly glad to hear that Easify Product Options was easy to set up and that you had a smooth experience getting started. It really means a lot to us to know the app is helping, and we’re especially happy Daisy and Clove were able to step in and support you right away. That said, we noticed the 4-star rating — and while we’re grateful for it, we’d genuinely love to understand what we could have done better. Even small things matter to us, and your feedback could help us improve not just for you, but for every store using the app. We’re constantly working to make Easify even better, and it’s thoughtful users like you who help shape what comes next. If you're open to it, we’d really appreciate the chance to learn more about how we can improve and hopefully earn that last star from you in the future. Best regards, Easify Team.

5 / 5 Share

April 21, 2025

Great app with lots of handy features. Due to Shopify's inventory constraints I needed an outside way to track the inventory of two separate items that go together but that the customer must choose colors for separately and that the inventory must be tracked separately. This app more than covers that need, as well as other features like changing the product photo to match the variant selected. Customer service is very responsive and helpful and they work to quickly solve any issues even if it has to be passed up the tech chain. Shoutout to Lich and Anne in CS for all their help!

Using app

5 months

Total reviews

15

Average rating

4.7

Developer Reply

Thank you so much for your kind and thoughtful feedback. We're really glad to hear that Easify Product Options has been a helpful solution for your store, and that it's made things easier to manage on your end. We also truly appreciate your kind words about our support team. We’ll be sure to share your message with Lich and Anne, they’ll be happy to know their assistance was appreciated. If there’s ever anything more we can do or if you have suggestions for how we can improve, please don’t hesitate to reach out. We’re always here and happy to help. Best regards, Easify Team.

5 / 5 Share

April 21, 2025

Customer Service was fantastic! I needed help adding custom CSS and the dev team did it live in less than 5 minutes. I chatted with Liv - very helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're really happy to hear that you had a great experience with our customer service team. At Easify Product Options, we always aim to provide quick, hands-on support, and it's great to know the dev team was able to jump in and help right away. We’ll be sure to pass your appreciation on to Liv, she’ll be glad to know her help made a difference! If you ever need anything else or have more ideas you’d like to try out, feel free to reach out anytime. We're always here and happy to support you. Best regards, Easify Team.

5 / 5 Share

April 21, 2025

We have been using Easify for a while now. Seamless and enhances our offering of prescription lenses. The help received by the team, especially Liv is always appreciated. Many thanks!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and continued support! We're really glad to hear that Easify Product Options has been working well for your store and helping you offer prescription lenses more smoothly. It means a lot to us to know the app is making things easier and adding value to your setup. We're also happy to hear that Liv and our team have been able to support you whenever needed. We'll be sure to pass your thanks along, it truly means a lot. If there's ever anything else you need or want to explore, just reach out. We're always here and happy to help! Best regards, Easify Team.

5 / 5 Share

April 21, 2025

Easify is a great app for customizing products on my store. It's easy to use and helps me set up options quickly. The support team is very responsive and solved my issue fast. I hope future updates include features like adjusting width for different devices and cropping images within the app. The design could be improved, but since it's a free version, it's understandable. Overall, it's a helpful tool with excellent support.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful and detailed feedback! We’re really glad to hear that Easify Product Options has been a helpful tool for customizing your products and making setup quick and easy. It’s great to know that the app has been working well for your store and that our support team was able to assist you promptly. Your kind words mean a lot to us. We also truly appreciate your honest suggestions, we’ve noted them for future updates. We're always working to improve both functionality and design, and feedback like yours helps us prioritize what matters most to our users. Thank you again for your support and for giving Easify a try, we’re excited to continue improving and supporting your store however we can! Best regards, Easify Team.

5 / 5 Share

April 20, 2025

They have a great team, their support is excellent

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind and encouraging words. It truly means a lot to us to hear that you've had a positive experience with our team. At Easify Product Options, we put a lot of heart into not just building a flexible app, but also being here for our users whenever they need support. Knowing that our team could be helpful and responsive makes all the effort worthwhile. We’re committed to being more than just a tool, we want to be a reliable partner in your business journey. If you ever have more questions, feedback, or simply need a hand with something, please don’t hesitate to reach out. We’re always here and happy to support you in any way we can. Warm regards, Easify Team.

5 / 5 Share

April 20, 2025

Very good application and many useful tools for POD, very enthusiastic support

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're really glad to hear that you're enjoying Easify Product Options and finding it helpful for your POD business. It's great to know the tools we’ve built are supporting your workflow effectively. We also truly appreciate your kind words about our support team, we always do our best to be responsive, friendly, and helpful whenever you need us. If you ever have questions or want to explore more features, feel free to reach out anytime. We’re always here and happy to assist! Best regards, Easify Team.

5 / 5 Share

April 20, 2025

We were very frustrated in the beginning, but Tracy was very helpful in helping us resolve an issue we were having.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your honest experience. We're truly sorry to hear that things were frustrating in the beginning, that’s never what we want for our users. At the same time, we're very glad that Tracy was able to support you and help resolve the issue you were facing. Your patience and willingness to work through the situation with us mean a lot. We genuinely appreciate the opportunity to improve your experience, and we’re always here if there’s anything else you need or if we can continue to make things easier for you. Thank you again for giving Easify Product Options a chance. Best regards, Easify Team.

5 / 5 Share

April 19, 2025

Lin helped me fix my issues.

Store

Jewelri

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're really happy to hear that Lin was able to help you resolve the issue you were facing with Easify Product Options. We know how important it is to get things running smoothly, and it's always our goal to make sure you feel supported every step of the way. We'll be sure to share your appreciation with Lin, she’ll be glad to know her assistance made a difference. If you ever run into any questions again or need help with anything else, please don’t hesitate to reach out. We're here 24/7 and always happy to help however we can. Thanks again for your support! Best regards, Easify Team.

5 / 5 Share

April 19, 2025

Um ótimo app

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado pela sua avaliação e pelas palavras gentis! Ficamos muito felizes em saber que você considera o Easify Product Options um ótimo app. Trabalhamos constantemente para oferecer uma solução fácil de usar, flexível e eficiente para ajudar lojas como a sua a oferecer experiências de compra personalizadas e completas. Se você tiver dúvidas, sugestões ou quiser explorar mais recursos do app, não hesite em entrar em contato com a nossa equipe de suporte pelo chat. Estamos sempre por aqui, prontos para te ajudar no que for preciso. Agradecemos de coração o seu apoio! Atenciosamente, Equipe Easify.

5 / 5 Share

April 19, 2025

The team is top, lots of possibilities and always shows with videos or guides where explanations are well explained in detail. Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're really happy to hear that you're enjoying all the possibilities that Easify Product Options offers, and that our team’s support has been helpful for you. We always aim to make setup and customization as smooth as possible, and it’s great to know that the videos and guides have been clear and easy to follow. Your appreciation truly means a lot to us. If you ever need anything else or have more questions, feel free to reach out anytime, we’re always here and happy to help! Best regards, Easify Team.

1 / 5 Share

April 19, 2025

Uninstalled this App and still charging?! They were unable to make it compatible to Pagefly Pagebuilder - even after paying for the programming service. It left a mess - so we had to uninstall it. Yet they are still charging the monthly fee?

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry to hear about your experience and completely understand how frustrating this situation has been. Our team genuinely wants to make things right and has already reached out to you via email with a proposed solution, we’re just waiting for your go-ahead so we can assist as soon as possible. We’d also like to clarify a common misunderstanding: app charges are processed directly by Shopify, not by us. While we don’t have control over billing, we’ve explained everything in more detail in our email and are more than willing to support you in resolving the issue. Your feedback is incredibly important to us, and we’d truly appreciate the chance to turn this around for you. Please feel free to reply to our email whenever you're ready, we’re here and happy to help in any way we can. Best regards, Easify Team.

5 / 5 Share

April 19, 2025

Easy to understand and great customer support. Violette was very helpful and fixed my problem!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're really glad to hear that Easify Product Options has been easy to understand and that you had a great experience with our support team. It’s wonderful to know that Violette was able to help and get everything working for you, she’ll be so happy to hear your appreciation. If you ever have more questions or need further assistance, feel free to reach out anytime. We're always here and happy to help! Best regards, Easify Team.