All reviews

Rating Breakdown

  • 5
    86% (2,126 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (2,021)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2024

great app. does exactly what i needed to and the support staff is actually extremely helpful

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that the Easify Product Options app is meeting your needs and that our support team has been able to assist you effectively. Providing a seamless app experience and excellent support is always our priority, so your feedback means a lot to us. If there’s anything else we can help with, don’t hesitate to reach out. We’re always here to support you. Thank you for choosing Easify Product Options, and we look forward to continuing to help your store thrive! Best regards, Easify Team.

5 / 5 Share

Dec. 20, 2024

App cực kì dễ sử dụng, đa dạng custom options. Mình chưa dùng hết nhưng những tính năng đang sử dụng thì đều ok và giá cũng cực kì mềm so với các app personalize đã từng dùng. Khi sử dụng mình gặp một vài lỗi thì team support và team Dev support rất nhiệt tình, đặc biệt là bạn Anne team support! Hi vọng team sẽ tiếp tục nâng cấp app lên, có vài tình năng như hiển thị hình live preview khi customize, những app khác mình từng dùng có tính năng này và khách hàng rất dễ lựa chọn options khi mua hàng.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Cảm ơn bạn rất nhiều vì đã đánh giá chi tiết về Easify Product Options! Chia sẻ của bạn là nguồn động lực để chúng mình không ngừng hoàn thiện. Về gợi ý hiển thị Live Preview trong quá trình tùy chỉnh, Easify team rất vui thông báo rằng tính năng Product Personalizer - Live Preview đã chính thức ra mắt vào cuối tuần trước. Mời bạn trải nghiệm và cho chúng mình biết cảm nhận cũng như đóng góp để chúng mình tiếp tục nâng cấp, giúp tính năng này ngày càng hữu ích và thân thiện hơn. Nếu cần thêm thông tin về live preview, bạn có thể xem hướng dẫn chi tiết tại https://easifyapps.com/docs-category/product-personalizer/ nhé. Ngoài ra, nếu bạn có bất kỳ thắc mắc hay ý kiến nào, đừng ngần ngại liên hệ, chúng mình luôn sẵn sàng hỗ trợ. Cảm ơn bạn đã tin tưởng và lựa chọn Easify Product Options, hy vọng tiếp tục đồng hành cùng bạn! Trân trọng, Easify Team.

5 / 5 Share

Dec. 18, 2024

Love this app, absolutely useful on our website. Anne was more than helpful to help me configure the website correctly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re so happy to hear that the Easify Product Options app has been a great fit for your website. It’s wonderful to know that Anne was able to help you get everything set up just right. We’re here to make things easier for you. If you ever need more help or have any suggestions, feel free to reach out. Thanks again for choosing Easify Product Options, we’re excited to keep supporting your store! Best regards, Easify Team.

5 / 5 Share

Dec. 18, 2024

Was having a lot of trouble getting things set up, I received amazing support from Hannie on of the service reps. They even made a info video for me to use as they were actively answering my questions! Above and beyond support!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re so glad to hear that Hannie was able to assist you with setting up the Easify Product Options app and provide the support you needed. We know that getting everything just right can sometimes be challenging, and we’re happy we could help you navigate through it. If you ever have more questions or need further assistance, don’t hesitate to reach out, we’re always here to help. Thank you for choosing Easify Product Options, and we look forward to continuing to support your store! Best regards, Easify Team.

5 / 5 Share

Dec. 19, 2024

"Lich staff are really helpful! Both the speed of problem solving and the attitude in handling things are impressive. They patiently listen to the needs every time and quickly provide professional and practical solutions. Definitely worth praising !” Thank you very much Vlolette for your help. The problem was solved quickly in a short time. It was really professional and efficient! It is really reassuring to have such reliable support from you.

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Violette was able to assist you quickly and efficiently. Providing professional and reliable support is something we strive for, and it’s wonderful to know that we were able to meet your expectations. Your feedback means a lot to us and encourages us to continue delivering the best service possible. If you ever have any further questions or need assistance, please don’t hesitate to reach out, we’re always here to help. Best regards, Easify Team.

5 / 5 Share

Dec. 17, 2024

This team is AMAZING!!! Literally so responsive and helping me with every little detail. I cannot recommend this app or team enough. They truly are the best.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re absolutely thrilled to hear about your positive experience with the Easify Product Options app and our team. Providing responsive and detailed support is something we strive for every day, so it’s incredibly rewarding to know it’s made a difference for you. We’re committed to continuing to deliver the best service and ensuring the app meets all your needs. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. Best regards, Easify Team.

5 / 5 Share

Dec. 16, 2024

Fantastic app! I use this on website and it's brilliant. Support has always been very quick and always been able to figure out my issues swiftly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re delighted to hear that you find the Easify Product Options app brilliant and that it’s been a valuable tool for your website. It’s especially rewarding to know that our support team has been able to assist you quickly and efficiently whenever needed. If you ever have more questions or need assistance, don’t hesitate to reach out. We’re always here to help and ensure your experience with the app remains seamless. Best regards, Easify Team.

5 / 5 Share

Dec. 16, 2024

We’re absolutely happy with this app and the outstanding customer support! The app is intuitive, easy to navigate and set up. The free plan includes all the features we need for our basic products. Initially, we encountered a technical issue, and the product options were loading slowly on our website, but Lin and the team resolved everything within a day. Their quick and efficient support made all the difference. Highly recommend this app to anyone!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for sharing your experience with Easify Product Options! We’re thrilled to hear that you’re happy with the app and our customer support. Your recommendation means a lot to us, and we truly appreciate your support. If you have any further questions or need assistance in the future, don’t hesitate to reach out, we’re always here to help. Best regards, Easify Team.

5 / 5 Share

Dec. 15, 2024

I have just started using this app and the customer service team have been so helpful, quick and efficient with fixing any issues in my theme. Great customer experience and user experience so far!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify Product Options! We’re delighted to hear that you’ve had such a positive start with the app and that our customer service team has been able to assist you quickly and efficiently. Providing a smooth and helpful experience is something we always aim for, and it’s wonderful to know that both the customer service and the app’s user experience have met your expectations so far. If you ever have any questions or need further assistance as you continue using the app, please don’t hesitate to reach out. We’re here to ensure everything runs seamlessly for your store. Best regards, Easify Team.

5 / 5 Share

Dec. 14, 2024

Using app

About 19 hours

Total reviews

4

Average rating

4.8

Developer Reply

Grazie mille per la recensione a 5 stelle! Il tuo supporto significa molto per noi e siamo felici di sapere che stai apprezzando l’app Easify Product Options. Se hai domande, bisogno di assistenza o vuoi condividere suggerimenti, non esitare a contattarci. Siamo sempre qui per aiutarti e assicurarti di ottenere il massimo dall’app. Grazie ancora per aver scelto Easify Product Options, e non vediamo l’ora di continuare a supportare il successo del tuo store! Cordiali saluti, Il team Easify.

5 / 5 Share

Dec. 12, 2024

App davvero ben realizzata, intuitiva e completa, perfetta per personalizzare i prodotti su un sito e-commerce in modo semplice e veloce. L'assistenza è eccellente: sempre pronta a rispondere con competenza ed efficacia. Un grazie speciale a Lin per il supporto! Consigliatissima!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per le sue gentili parole sull’app Easify Product Options! Siamo felici di sapere che l’app l’abbia aiutata a personalizzare i prodotti in modo semplice ed efficiente. È inoltre un piacere sapere che Lin è riuscito ad assisterla in modo efficace – condivideremo sicuramente il suo apprezzamento. Se avesse bisogno di ulteriore supporto o suggerimenti per miglioramenti, non esiti a contattarci. La sua raccomandazione significa molto per noi. Grazie ancora! Cordiali saluti, Easify Team.

5 / 5 Share

Dec. 10, 2024

I had an excellent experience with Lin from Easify the customer support team! The responses were quick, clear and very professional. They showed great empathy and made sure my issue was completely resolved. Thank you for your help - I will definitely recommend this service!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback about the Easify Product Options app! We’re thrilled to hear that you had such a positive experience with our customer support team. Your recommendation means the world to us and motivates us to keep delivering exceptional support. If there’s ever anything else we can assist you with, don’t hesitate to reach out, we’re always here to help. Thank you for choosing our app, we’re excited to continue supporting your store’s success! Best regards, Easify Team.

5 / 5 Share

Dec. 10, 2024

Had some problem with pictures in product menu, but Lin from support team was great and solve that problem quite quick and also after my request sent me a video how I can solve this problem with some pictures. Great support, I`m very satisfied.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Easify Product Options! Providing clear, helpful solutions is something we always strive for to ensure our users feel confident and supported. Your satisfaction means a lot to us, and it’s wonderful to know that our support team made a positive impact. If you ever have more questions or need assistance in the future, don’t hesitate to reach out, we’re always here to help. Thank you for choosing our app, and we’re excited to continue supporting your store’s success! Best regards, Easify Team.

5 / 5 Share

Dec. 10, 2024

Excellent customer service from Voilette at Easify and the App is easy to use and works great. Thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that you’ve had an excellent experience with our customer service. It’s also wonderful to know that you’re finding the Easify Product Options app easy to use and effective for your needs. Providing both a user-friendly interface and reliable functionality is something we strive for every day. If there’s anything else we can assist you with or if you have suggestions for improving the app, don’t hesitate to reach out. Thank you for choosing Easify Product Options, we’re excited to support your store’s continued success! Best regards, Easify Team.

5 / 5 Share

Dec. 9, 2024

Top advisor

Store

Wixono

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re thrilled to hear that you’ve had a positive experience with our team. Providing top-quality support and ensuring that our customers feel well-guided and cared for is at the heart of what we do, so your recognition truly means a lot to us. We’re committed to being there whenever you need assistance, whether it’s resolving an issue or helping you get the most out of the Easify Product Options. If there’s ever anything more we can do to support you or improve your experience, please don’t hesitate to let us know. Thank you for choosing our app, we’re excited to continue supporting your store’s success! Best regards, Easify Team.

5 / 5 Share

Dec. 9, 2024

Best Service, Good and Flexible App. App này quá chất lượng

Store

4Me1

Using app

38 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re delighted to hear that you’re enjoying the flexibility and quality of the Easify Product Options app. Providing the best service and ensuring a great user experience is always our top priority. Your support means a lot to us and inspires us to keep improving. If there’s anything else we can assist you with or any suggestions you’d like to share, we’re always here to help. Thank you for choosing Easify Product Options, we’re excited to support your store’s success! Best regards, Easify Team.

5 / 5 Share

Dec. 7, 2024

I wanted to be able to add a customization field for my product page. The app made it so easy! I was happy to see the customer entered data transfer to the cart. However, it didn't show on the customer's order confirmation email, nor on the email notfication to the store. HOWEVER, there is a fix for this in Easify's help section! They had great instructions on how to edit the code on the notfication emails. I did need help with one of them because my code wasn't matching their example so used their chat feature. They were super quick to respond. Viloette was awesome! She was so quick in email conversations, edited the code for me, and voila! It's perfect and just how I want it to be! Yay!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Easify Product Options! We’re thrilled to hear that adding a custom field to your product page was easy and that the data transfer to the cart met your expectations. It’s also great to know that our chat support team was able to assist when the code example didn’t align with your setup. Thank you for trusting us to help customize your store. If you ever need further assistance or have new ideas to explore, we’re just a message away! Best regards, Easify Team.

1 / 5 Share

Dec. 7, 2024

the UI is crap, but works... until you realize you can only export your orders with the top plan...

Using app

15 minutes

Total reviews

3

Average rating

1.0

Developer Reply

Hi Csinosan Store Owner, Thank you for sharing your feedback with us. We’re truly sorry to hear that you did not have a positive experience with our app’s UI and the order export feature. Our support team did attempt to reach out to you personally to help resolve any issues, but we did not receive a reply. In case our message didn’t reach you, we want to clarify a few points: 1. Why order export with options is limited to our paid plan: Shopify, by default, doesn’t allow third-party apps to include custom option details in the standard order export. To get around this limitation, we had to develop our own specialized order export function so you can access complete custom option information, something default Shopify export would otherwise leave out. Although it may seem simple, it does require significant development and ongoing maintenance to work seamlessly. Many similar product options apps don’t offer this feature at all and often suggest using a separate specialized order export app, which can also incur additional costs. With Easify, you can get both product options and an order export feature in a single solution, which can be more convenient and help avoid potential app conflicts. 2. More value in our paid plans: Beyond the order export functionality, our paid plans unlock a range of valuable features designed to enhance your store’s performance. For instance, our new Premium plan introduces an advanced Product Personalizer, offering live previews of selected options directly on product images. This feature helps customers visualize their choices, improves user experience, and can boost conversion rates significantly. Given the products in your store, this functionality could be extremely beneficial. We hope you’ll reconsider giving Easify a chance in the future. If you decide to return or if there’s any other issue you’d like us to address, please don’t hesitate to get in touch. We’d love the opportunity to assist you and provide the best experience possible. We truly appreciate your feedback and stand ready to help if you choose to work with us again. Best regards, Easify Team.

5 / 5 Share

Dec. 6, 2024

I have tried 10+ custom options app and this app is the best: ease of use, organization of option sets, conditional logic based on app options OR shopify variants, etc. I was picky about the way the buttons were appearing in my site and Lich on their customer service team was absolutely fantastic to work with. They personally added custom code to achieve exactly what I was looking for. Appreciate this team so much!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review and for giving Easify Product Options a try! We’re so glad to hear that our app stood out to you after exploring other options. We’re also truly grateful for your kind words about our support team. It’s always our goal to ensure the app works seamlessly for your needs. Your feedback mean a lot to us, and they motivate us to continue improving and providing the best experience we can. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. Best regards, Easify Team.

5 / 5 Share

Dec. 6, 2024

Lynn helped us make some very important style changes to the color swatch. She understood our needs and was quick to fix all issues. Fantastic customer service and best swatch app in the market! Elisa & Andrea

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a thoughtful review! Ensuring that our app aligns perfectly with your store’s unique needs is always a top priority for us, and it’s fantastic to know that we were able to address all the issues quickly and effectively. Your kind words motivate us to keep improving and innovating to help merchants like you achieve their goals. If you have any additional suggestions, need further assistance, or are exploring new ideas for your store, please don’t hesitate to reach out. We’re here to help you make the most of Easify Product Options every step of the way. Thank you once again for your support and trust, it means the world to us! Best regards, Easify Team.