All reviews

Rating Breakdown

  • 5
    86% (1,948 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (31 ratings)

Reviews with Text

  • 92% (1,855)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2024

We are a small family run business, trying to do everything on Shopify in-house where possible. Our business sells silverware gifts, and one service we offer is personalised engraving on our products - which is definitely not easy to implement onto Shopify when it comes to options. I was looking around for ages, considering hiring a web designer even - and then I came across Easify Product Options! Honestly, the process has been the smoothest thing ever. First of all - their features are absolutely amazing. More than we even need! But seeing as I have them now, I'm excited to explore and see ways which we can implement them to improve our website. And then comes their customer support, one word - wow. Honestly I think I'm so used to customer support lines taking 48 hours to reply now, but here - I barely hit send and someone (not a bot) was already replying to me! Any questions (no matter how silly I think they are) have been answered in full, and a minor minor glitch we had was solved in no time. Super grateful for Violette and the team at Easify Product Options. Such a great app!!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We are absolutely thrilled to hear that Easify Product Options has made such a positive impact on your business. We designed our app to be as user-friendly and feature-rich as possible, so it's fantastic to hear that you've found it to be smooth and easy to use. Your excitement to explore all the features we offer is exactly what we hoped for, and we're here to support you every step of the way. We're especially pleased to know that our customer support has exceeded your expectations. Providing prompt and effective assistance is a top priority for us, and your kind words about our team, particularly Violette, are much appreciated. Thank you once again for your support and trust in Easify Product Options. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

May 20, 2024

Got a great and speedy support from Violette. Amazing app and customer support.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review of our Easify Product Options app and customer support! We really appreciate you taking the time to share your positive experience. Providing an excellent user experience is our top priority, so your feedback lets us know we are on the right track. Please don't hesitate to reach out if there is anything else we can assist you with. We hope you continue to enjoy using our app! Best regards, Easify Team.

5 / 5 Share

May 19, 2024

I really like this app, it works great for customization. And the live chat has been very responsive and devs helpful in getting certain things fixed or changed. Violette was also really nice and quick to get the job done. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you're enjoying our Easify Product Options app and that our support has been helpful. We'll make sure to pass on your compliments to Violette – she’ll be delighted to know she made a positive impact on your experience. If you have any further suggestions or need additional assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

May 18, 2024

This add-on was a lifesaver when building our shopify website. It enabled us to add a load of optional choices and add-on products for all our items. When we did run into questions the support team was absolutely excellent in helping out and following up quickly on it. It is obvious that there are people working on this product who care a great deal for their customers. Special mentions for Lin, Lich and Violette who all helped me out on multiple occassion through the live chat and follow up e-mails. Kudo's! One more thing that I would love to see added in the future is to add combinations of multiple option sets for one product but I can imagine the complexity of developing that would be through the roof and there are good ways to get around this issue so it would be more of a nice-to-have feature.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review for our Easify Product Options app! It's fantastic to know that our support team, especially Lin, Lich, and Violette, were able to assist you effectively. Your kind words and kudos mean a lot to us! We truly appreciate your suggestion about adding combinations of multiple option sets for one product. We understand how beneficial this feature could be and will certainly take it into consideration for future updates. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! Best regards, Easify Team.

5 / 5 Share

May 18, 2024

Easify is a must-have app. User-friendly interface, and comprehensive features make managing offers a breeze. Plus, the exceptional support ensures you're never left in the dark. Highly recommended!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! It's great to hear that Easify Product Options has become an essential app for you. Our team works tirelessly to ensure that the app is both user-friendly and packed with features to streamline your experience. Your recommendation means the world to us! If you ever have any questions or suggestions, don't hesitate to reach out. We're here to help. Thanks again for choosing Easify! Best regards, Easify Team.

5 / 5 Share

May 16, 2024

Awesome app so far & works according to our requirement. Support from the dev team is really awesome & prompt as well. Special thank you to Violette & Lin for the great support & looking forward to using more features of the app.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! It's awesome to hear that our Easify Product Options app has been meeting your requirements and that you've found our support team to be helpful and responsive. Violette and Lin are indeed incredible members of our team, and they'll be delighted to hear your special mention. We're excited to continue serving you and helping you explore more features of our app. If you ever have any questions or need assistance, don't hesitate to reach out to us. Best regards, Easify Team.

5 / 5 Share

May 15, 2024

I have only had this app for 2 days. I am very pleased with how it functions on my website AND the expert customer support agents. I have dealt with at least 2 agents as I learn the app better and they have been so knowledgable and friendly and helpful! I look forward to keeping this app on my product pages for a long time

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your positive feedback! We are thrilled to hear that you are pleased with our Easify Product Options app and the customer support you have received. If you have any questions or need further assistance in the future, please do not hesitate to reach out to us. We look forward to continuing to serve you and help you make the most of our app. Thank you for choosing us! Best regards, Easify Team.

5 / 5 Share

April 14, 2025

Great App. Plenty of customisation options with lots of flexibility. I've been a pro user for a little while now and it's saved me so much time and effort. I recently contacted support for some help customising the packing slip with Easify options and Violette got back to me with some helpful guides and I had the templates customised and tested within 15 minutes. I've also had some help from Lin for One Time charges and it works so well!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We are especially pleased to hear about your positive experience with our support team, particularly with Violette's quick and helpful assistance in customizing your packing slip with Easify Product Options. We strive to provide top-notch support and are delighted that you were able to get your templates customized and tested so efficiently. Your feedback is truly appreciated, and we look forward to continuing to meet and exceed your expectations. Best regards, Easify Team.

5 / 5 Share

May 13, 2024

The BEST development team!!! I tried a few option set apps and Easify is by far my favorite. It's so easy to use and Violette, Lin, and the development team are always available to work through my problems and assist me throughout the entire process. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! It's wonderful to hear that Easify Product Options has become your favorite app and that you've found it easy to use. Violette, Lin, and the entire development team are dedicated to providing the best support possible, so your recognition means a lot to us. Your high recommendation motivates us to continue delivering top-notch service and improvements. If you ever need further assistance, we're here for you! Best regards, Easify Team.

5 / 5 Share

May 12, 2024

The app so far has been a challenge- only to find out that my stores theme was to blame not the app! Violette at customer service was amazing as she navigated my struggles and stress of what I felt was an easy issue turned to extreme re-coding on the apps site just to help me! I highly suggest this app and I truly look forward to digging in deeper and seeing all the amazing features this app can do for my business!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our Easify Product Options app! It's great to hear that Violette could assist you through the challenges you faced. It's our priority to ensure our users have the best experience possible, and it's wonderful to know she helped ease your stress and resolve the issue. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help every step of the way! Best regards, Easify Team.

5 / 5 Share

May 10, 2024

Easy to use. Have been using it for awhile, but realised that I had a problem with my product options and didn’t know what was wrong. I contacted support and Violette answered really quickly. She had a look and gave me directions on what I needed to do to fix the problem. I even got a copy of our conversation, so that I could follow the instructions. Love the app and the service. Problem all fixed in no time.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our Easify Product Options app! Providing excellent service is at the core of what we do, and it's wonderful to know that we could resolve your issue effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Thank you again for choosing our app and for your kind words. Best regards, Easify Team.

5 / 5 Share

May 7, 2024

An app that has replaced at least three others I had at work on my site. Not only is the app powerful, the support is great. Lin was super helpful, patient and kind and helped me resolve my issues and to customise the product further to improve how it showed up on my site. Thanks Lin!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our Easify Product Options app! It's great to hear that our app has become such an integral part of your work setup, replacing multiple others. Your feedback means a lot to us, and we're grateful for the opportunity to serve you. If you ever have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

May 6, 2024

super application, facile d'utilisation et le service client est au top ! merci a Hoa pour son aide et sa réactivité

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Merci beaucoup pour avoir pris le temps de partager votre avis positif sur notre application Easify Product Options. C'est incroyable d'entendre que vous trouvez cela super, facile à utiliser et que notre service client est de première notoriété. Nous sommes engagés à offrir une expérience exceptionnelle à nos utilisateurs et vos mots de bienveillance nous font beaucoup plaisir. Nous espérons que vous continuez de profiter de notre application et n'hésitez pas à nous contacter si vous avez des questions ou des préoccupations supplémentaires. Cordialement, Easify Team.

5 / 5 Share

May 6, 2024

Easify Team are superb helpful and their service is great too. You can get a response from them very quickly.

Store

KOI KOI

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review for our Easify Product Options app! It's great to hear that you have had a positive experience with our team and that our service has been helpful to you. We strive to provide quick and responsive support to all of our users, and we are glad to hear that we have succeeded in doing so. If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help. Best regards, Easify Team.

5 / 5 Share

May 3, 2024

A great solution that has met our needs. The customer service is outstanding!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It's wonderful to hear that our Easify Product Options app has been a great solution for you and has met your needs. Providing outstanding customer service is something we take pride in, so it's incredibly rewarding to know that it has made a positive impact on your experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app. Best regards, Easify Team.

5 / 5 Share

May 3, 2024

I absolutely adore this app! Setting it up was a breeze, and the customer support is top-notch. When I encountered an issue, Violette, one of the employees, promptly responded and guided me through the solution. I highly recommend this to anyone, especially beginners who might find the setup process daunting. Trust me, it's incredibly user-friendly!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! It's fantastic to hear that you found our Easify Product Options app a breeze to set up and that you've had such a positive experience with our customer support, especially with Violette guiding you through any issues. We're committed to ensuring that our app remains incredibly user-friendly for all our users. If you ever need assistance or have any questions, don't hesitate to reach out. Thank you again for your kind words and for choosing our app! Best regards, Easify Team.

5 / 5 Share

May 2, 2024

I was looking for an app to provide me with a feature to have a custom text box on my products – this app is so easy to use and exceeds my expectations!

Using app

30 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our Easify Product Options app! It's great to hear that it met and exceeded your expectations. Providing a seamless and intuitive experience is always our top priority, and we're glad to know that you found it easy to use. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

May 1, 2024

Totally necessary if you are managing your own website. While it took a little while to get a hang of the option sets, it's so customizable its worth every penny!!

Store

29AND11

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our Easify Product Options app! We understand that getting accustomed to all the features, including option sets, can take some time, but we're glad to hear that you found the app to be worth it. Your satisfaction is our top priority, and we're committed to continually improving our app to make it even more user-friendly. If you have any further feedback or suggestions, please don't hesitate to reach out. Thanks again for choosing our app! Best regards, Easify Team.

5 / 5 Share

May 1, 2024

Very great app. I've been looking for a solution for a long time where you can easily cross-link products. The support from the development team is quick and you get a solution.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that our Easify Product Options app has met your needs and that you've found it to be a great solution for cross-linking products. Providing quick and effective support is a top priority for us, so it's wonderful to hear that you've had a positive experience with our development team. If you ever have any further questions or need assistance, please don't hesitate to reach out. Best regards, Easify Team.

5 / 5 Share

April 29, 2024

I was searching high and low for a variant app that would meet my specific needs and this is it! It has allowed me to create new options for my products to allow more customization and has boosted my website's user experience. Violette and her development team behind the app were exceptional - responsive, helpful, and always went above and beyond to ensure that I had a seamless experience and that everything worked together as it should. I highly recommend Easify to anyone looking to elevate their website and work with a fantastic team of experts.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Easify Product Options! It's great to hear that our app has met your specific needs and provided the level of customization you were looking for. Your kind words about Violette and our development team truly mean the world to us. We're delighted that their responsiveness, helpfulness, and dedication to ensuring a seamless experience stood out to you. Thank you for recommending Easify to others seeking to enhance their website. We're committed to continuing to provide top-notch service and support to all our users. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.