All reviews

Rating Breakdown

  • 5
    86% (1,948 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (31 ratings)

Reviews with Text

  • 92% (1,855)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2023

I am a small business from India, we make products out of fabric waste. I have never seen this kind of support and understanding from any other product maker till now. The support was amazing, they go out of the way to help. I uninstalled the app the first time, thinking it was bad. But, they made me come back and I will be using them for all my custom orders. Thank you Net, for this help.

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and giving our app a second chance! Your satisfaction is our priority, and we're here to support your business. If you ever need anything, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you further. Best regards, Easify Team.

5 / 5 Share

Sept. 12, 2023

I tried out several apps, but this one was the most user friendly and looked the best out of the box. The setup is pretty straightforward to configure. I ran into some challenges with getting it live on my site, but Hoa responded to my support request quickly and we were up and running within just a couple of days.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We appreciate your patience during the setup process and are glad that our support team could assist you promptly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.

5 / 5 Share

Aug. 10, 2023

Best chat support from HOA ever! My problem was solved in less than 60 seconds, and I'm not a techie at all. I'm a non-profit volunteer trying to build a site on a shoe string. I was so grateful to find this app, and I was blown away by the quick, helpful customer service!!!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! Your satisfaction is our top priority, and we're here to support you every step of the way. If you ever need further assistance, don't hesitate to reach out. Best regards, Easify Team.

5 / 5 Share

Aug. 8, 2023

After a bit of learning, I was able to do quite a lot of cool things with different products and changes that auto-populate throughout the store. When I did have a question, I reached out to customer support late one night and they responded immediately and had solved my issue in less than an hour. Definitely appreciate them!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review! We're glad to hear that our customer support was able to assist you promptly and effectively. Your satisfaction and feedback mean a lot to us. If you ever need further assistance or have more ideas, feel free to reach out. We're here to help and continually improve our app to better serve you. Best regards, Easify Team.

5 / 5 Share

July 31, 2023

I had some questions and minor adjustments I had to make with the app, but customer service staff, Hoa did an amazing job in cooperating and helping me with these edits! Amazing!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable feedback! We're always here to help, so feel free to reach out if you need further assistance or have any more suggestions. Your satisfaction is our priority, and we're committed to delivering a seamless experience for our users. Best regards, Easify Team.

5 / 5 Share

July 27, 2023

I've installed this and had it less than 30 seconds and already it's saved me a TON of work. Hoang popped up in the built in live chat to check in when I was circling the same page repeatedly, so it's good to know there's someone to help if you need it. Shout out to Zoe in the Communities for providing information about this app when I was ready to commit to following someone's coding instructions.

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! It's wonderful to hear that you're happy with our app. If you have any further questions or need assistance, please don't hesitate to contact us. Best regards, Easify Team.

5 / 5 Share

June 30, 2023

Very useful app, and incredibly attentive customer service when I needed it. Hoa identified where I was stuck and was patient enough to walk me through how to navigate the app. Glad I have support AND customization.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We strive to ensure our users have a seamless experience and are always here to provide support and customization options. If you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Easify Team.

5 / 5 Share

June 27, 2023

Hoa provided exceptional assistance in building my product page exactly as I wanted. His expertise and attention to detail were evident throughout the process. He listened to my ideas, explained each step, and delivered a seamless and visually appealing page. I highly recommend their services. Thank you, Hoa, for bringing my vision to life!

Using app

About 2 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your wonderful review! Your kind words mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Best regards, Easify Team.