AI ‑ Easy Ads for Facebook Ads
Launch a Facebook & Instagram Ads Funnel That Converts
Rating
4.3
feedback
316
chart
#2,349
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
17%
-
Less than a month
56%
-
Less than a year
23%
-
More than a year
1%
Reviews Summary
Easy Ads has received mixed reviews from users. Positive feedback highlights the app's ease of use, effectiveness in running ad campaigns, and exceptional customer support. Users have mentioned that the app has helped them improve their store's performance, increase sales, and simplify the ad creation process. The support team, particularly individuals like Ouissal, has been praised for their dedication, knowledge, and willingness to go above and beyond to assist users. On the other hand, negative reviews mainly focus on billing issues, lack of responsiveness from the support team, and technical errors within the app. Some users have expressed frustration over being charged despite uninstalling the app or facing difficulties in launching ad campaigns due to bugs and outdated features.
Highlights
Review RSS Feed
All reviews
March 31, 2026
not every app is for everyone, i could work out it myself i'm not the tech expert. but one thing i loved was the support team help in getting my refund back which was charged. love the support i will definitely try to come back once i learn more about the app and how to work it out thanks again
March 25, 2026
Hello, I did not use your application last time except for 24 hours and then I deleted it. Why was the amount of $19.95 charged on the previous bill? Knowing that you have a trial period? I want a refund please, I had to download the application again to be able to talk to you, yet there is no customer service unless you subscribe to a paid plan, and this is not good. You already have a problem in the first place; an individual cannot permanently log out of any old company's accounts they used to work for. This means that you are unprofessional, and this issue causes problems for many brands that change their course due to technical problems, just like what happened to me.
Hi IVORYNN, Thank you for taking the time to share your feedback. I’m truly sorry for the experience you’ve had. I completely understand how frustrating this must have been. Just to gently clarify: Billing: All app charges are handled directly by Shopify. Unfortunately, we don’t have access to your payment details or the ability to charge you ourselves. Free Trial: The free trial is available only the first time the app is installed. If the app is installed again later, the trial does not reset, and a paid subscription begins automatically. Support: You never need to reinstall the app to reach us; we’re always available for free via live chat on our website or at [email protected] That said, we truly want to make this right for you. We’ve already reached out using the contact details available in your store and are just waiting for your reply. As soon as we hear back from you, we’ll review the charge right away and do our best to assist with a refund if applicable. Thank you again for your patience, and we’re here to help every step of the way. Warm regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
Feb. 28, 2026
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