
Easy Wholesale Locks for B2B
Access control app to lock Shopify store.
Rating
4.6
feedback
287
chart
#1,047
All reviews
Rating Breakdown
March 15, 2025
March 6, 2025
Super easy to install and set up. Works exactly how we need it to (3 collections require customer accounts and one doesn't). Help is super speedy! Highly recommend.
March 6, 2025
We had a small technical issue affecting our site accordions after updating to the newest theme. When we reached out to Easy Whole locks for B2B, they were able to update and fix their side of the code within 2 days. Great customer service!
March 11, 2025
Its a great app and does it work perfectly.
Hi, I'm terribly sorry about this, our support team definitely responds to all issues, I'll look into this asap and get back to you. Thanks, Alex & the Easy Lockdown team
Feb. 28, 2025
App is good, but their support is not. The app wasn't working and I couldn't get support in a timely manner. I do not recommend using this app because if you have an issue, there isn't good support.
Hi Jocelyn, I'm terribly sorry you had a slow support experience here, is there anything we can do to make this right? We'll look at our support response times and make sure we improve this. Thanks, Alex & the EasyLockdown team
Feb. 21, 2025
As a wholesaler, it isn't easy to balance promoting your products and disclosing too much to the public. Easy Lockdown helped me lock down all my pages effortlessly while allowing the public to access their information. Their tech support is fast, knowledgeable, and easy to work with! They were able to edit my pricing and "vendor-only" marketing information precisely the way it was needed. I will use them again when adding more products, and I highly recommend them to help you manage your information! Don't go anywhere else. Easy Lockdown can get it done for you!
Feb. 17, 2025
AVOID AVOID AVOID !!!! Once you uninstall it your whole site crashes and you cant find what piece of code they added to make all your work go away.
Hi, we're very sorry about this! If there is anything we can do to help now please let us know via email support@easylockdownapp.com or via our support chat. This definitely shouldn't happen, and we'd love to help you if we can and make this right for you., Thanks, Alex & the Easy Lockdown team
Jan. 20, 2025
Our business couldn't function without this app. Customer service is responsive within hours and had my issue solved in less than a day with the error being on my end. Thanks guys,
Thanks for the great review, I'm glad to hear its working well for you. Alex & the Easy Lockdown Team
Nov. 21, 2024
We’ve been using this app for nearly two years, and it has proven to be an excellent tool for our business. We rely on it across both of our B2B Shopify stores, and it consistently delivers great results. The support team, particularly Helmy, has been outstanding—always responsive and efficient in handling our requests. Highly recommended!
Thank you for the review, thats fantastic to hear! Alex & the Easy Lockdown team
Nov. 7, 2024
There is no free plan, only premium plan. You must pay yes or yes.
Hi Mayam, I'm sorry for this! The app has a free plan for development stores only, eg stores not yet setup, this is shown in our pricing on the app page. Thanks, Alex & the Easy Lockdown team
Sept. 10, 2024
I’m not great with tech/apps and the customer service team has helped me so much to make sure I’m taken care of. Thank you!
Sept. 1, 2024
Finally! So pleased with the app, as it does what it is supposed to do and more....Thank you!
Sept. 1, 2024
WORKS GREAT BUT BEWARE BEWARE BEWARE. I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again. Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store. I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again. I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.
Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ? We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling. The app mentions this on first install, and we send out an email about this when you uninstall Thanks, Alex & the Easy Lockdown team