All reviews

Rating Breakdown

  • 5
    87% (251 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2025

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Super easy to install and set up. Works exactly how we need it to (3 collections require customer accounts and one doesn't). Help is super speedy! Highly recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

We had a small technical issue affecting our site accordions after updating to the newest theme. When we reached out to Easy Whole locks for B2B, they were able to update and fix their side of the code within 2 days. Great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Its a great app and does it work perfectly.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, I'm terribly sorry about this, our support team definitely responds to all issues, I'll look into this asap and get back to you. Thanks, Alex & the Easy Lockdown team

2 / 5 Share

Feb. 28, 2025

App is good, but their support is not. The app wasn't working and I couldn't get support in a timely manner. I do not recommend using this app because if you have an issue, there isn't good support.

Using app

25 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi Jocelyn, I'm terribly sorry you had a slow support experience here, is there anything we can do to make this right? We'll look at our support response times and make sure we improve this. Thanks, Alex & the EasyLockdown team

5 / 5 Share

Feb. 21, 2025

As a wholesaler, it isn't easy to balance promoting your products and disclosing too much to the public. Easy Lockdown helped me lock down all my pages effortlessly while allowing the public to access their information. Their tech support is fast, knowledgeable, and easy to work with! They were able to edit my pricing and "vendor-only" marketing information precisely the way it was needed. I will use them again when adding more products, and I highly recommend them to help you manage your information! Don't go anywhere else. Easy Lockdown can get it done for you!

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 17, 2025

AVOID AVOID AVOID !!!! Once you uninstall it your whole site crashes and you cant find what piece of code they added to make all your work go away.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we're very sorry about this! If there is anything we can do to help now please let us know via email support@easylockdownapp.com or via our support chat. This definitely shouldn't happen, and we'd love to help you if we can and make this right for you., Thanks, Alex & the Easy Lockdown team

5 / 5 Share

Jan. 20, 2025

Our business couldn't function without this app. Customer service is responsive within hours and had my issue solved in less than a day with the error being on my end. Thanks guys,

Using app

Over 4 years

Total reviews

7

Average rating

4.4

Developer Reply

Thanks for the great review, I'm glad to hear its working well for you. Alex & the Easy Lockdown Team

5 / 5 Share

Nov. 21, 2024

We’ve been using this app for nearly two years, and it has proven to be an excellent tool for our business. We rely on it across both of our B2B Shopify stores, and it consistently delivers great results. The support team, particularly Helmy, has been outstanding—always responsive and efficient in handling our requests. Highly recommended!

Using app

Over 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for the review, thats fantastic to hear! Alex & the Easy Lockdown team

1 / 5 Share

Nov. 7, 2024

There is no free plan, only premium plan. You must pay yes or yes.

Store

Mayam

Using app

6 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi Mayam, I'm sorry for this! The app has a free plan for development stores only, eg stores not yet setup, this is shown in our pricing on the app page. Thanks, Alex & the Easy Lockdown team

5 / 5 Share

Oct. 25, 2024

Great app! And the service answers very quickly and happy to help

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Magnífica app!! Recomendable 100 %

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

good job

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

It does what is written on the box. Problem solved.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Great functionality. Pretty straightforward integration.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

I’m not great with tech/apps and the customer service team has helped me so much to make sure I’m taken care of. Thank you!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Very good and price is good :-)

Store

My Store

Using app

8 minutes

5 / 5 Share

Sept. 3, 2024

Great app! They are quick to help with any issues that may arise.

Using app

26 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 1, 2024

Finally! So pleased with the app, as it does what it is supposed to do and more....Thank you!

Using app

2 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 1, 2024

WORKS GREAT BUT BEWARE BEWARE BEWARE. I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again. Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store. I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again. I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.

Using app

Over 1 year

Total reviews

9

Average rating

3.8

Developer Reply

Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ? We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling. The app mentions this on first install, and we send out an email about this when you uninstall Thanks, Alex & the Easy Lockdown team