All reviews

Rating Breakdown

  • 5
    96% (129 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2024

I use this to deliver my baked goods- customer service is extremely responsive, they help with any problems I have, and the actual app has provided a great benefit to my customers. My favorite part is the fact customers can live track their delivery when the driver is 1 stop away!

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 4, 2024

Awesome app Great customer service too.

Store

Eco 247

Using app

Over 2 years

Total reviews

4

Average rating

3.3

5 / 5 Share

Jan. 6, 2024

easy to use and they are quick to assist when an issue arises.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Saved me SOOO much time. App is easy to use, very well priced and am yet to come into an issue in the 4 years. Don't often leave reviews but felt that EasyRoute team deserved to hear this. Keep up the good work!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

excellent routes managing app! great customer service and great product!

Store

U MART

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Fantastic app and support! We have been using this app for quite some time now and it works flawlessly. Very user friendly and it has all the features needed. The app on the phone is amazing and beats any competition. Highly recommended!!

Using app

10 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

I must say, definitely a 5 STAR operation. The Staff at EasyRoutes are happy people! Happy people make for a great customer service. Their customer support is out of this world. EasyRoutes is an essential part of MY Companie's customer service needs....Without EasyRoutes, we couldn’t do the majic we do....THANKS TO EVERYONE AT EASYROUTES....I RECOMMEND YOU TO EVERYONE I CAN.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Excellent tool for our deliveries and excellent/responsive customer service

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 13, 2023

We've been using EasyRoute for the past two months and are thoroughly impressed. The app has been a game changer in managing our local deliveries. It's user-friendly, efficient, and incredibly reliable, even during our busiest times with high order volumes. We highly recommend EasyRoute to any e-commerce business looking for a stable, effective delivery management system.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Support is Fantastic! No matter what plan you're on. They actually care about how things work for you and your business. There are many actually useful features on all plans. This app is fantastic for anyone starting out and wanting to select an app that will scale with you as you grow. It's easy to add in additional stops for orders not collected within Shopify so you can use this app for your entire business. Definitely worth adding this app!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Very useful app with auto-integration of orders and smart routing. Newly released feature of Driver Tracking with GPS in Beta is an amazing addition to the platform! This feature allows me to help drivers who may be lost or behind on their route.

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 14, 2023

I am so in love with this app. I just did today's delivery route in 6 MINUTES!! This was taking up an hour of our time before (using a professional delivery system but it wasn't integrated with Shopify). I have all my tags set up to catch orders and put them into runs automatically. I can add manual stops. I can adjust. I just just just love it so hard. Plus - I just sent an email when they asked for feedback and there was an email waiting for me the next morning from an actual human that was very helpful! My worry was the the additional costs but turns out that's just how many texts you choose to have sent out. You can control that too. Love love big love <3

Using app

16 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 8, 2023

ca a l'air une super application mais rien en Français ni même la possibilité de faire une traduction ce qui et ennuyant avec une application international

Using app

12 minutes

Total reviews

3

Average rating

4.0

Developer Reply

Salut MZ création, thank you for leaving a review! Currently EasyRoutes is only listed in English at the moment (sorry if that wasn’t clear!), but supporting more languages is on our future product road map. I do want to share a few notes that would be helpful: - you can make all of your customer facing interactions (our notifications, packing slips and tracking pages) work in your language (you can enter in your translations in the EasyRoutes settings) - your Shopify data will be shown in your language (for example, notes in the order or instructions provided by your customers, or your staff) - our driver app while in English is relatively simple to use, and the directions launches into Google Maps or Waze -- which your driver can use in their native language. I understand this may not meet your requirements at the moment but we would love to support you better at some point in our future as well. Best regards, The EasyRoutes Team

5 / 5 Share

Sept. 6, 2023

We run a business selling big bulky tonne bags of logs and topsoil and easyroutes has been game changing for us. We were looking to improve on a system of stacked packing slips being handed over physically to our driver and we were immediately impressed with easyroutes. Here are a few of the texts sent from myself to my brother when i started playing with it: "there's some absolutely sick delivery apps. literally installed one 2 mins ago and already impressed." "literal gold struck" "plots all the deliveries on a map" "it's gonna change the world" "banging" "think the paper days are over" "i'm going to be sick with excitement" The team have been great and super responsive too. There have been views that have been altered to work better with our operation and me and Boris went back and forth extensively to work out how best to code in our delivery times given we don't like to use date picker apps. If you have a shopify business heavily reliant on local delivery, you'd be insane not to give this a go.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience with EasyRoutes! We're thrilled to hear that EasyRoutes has been a game-changer for your business, especially when dealing with large and bulky deliveries like tonne bags of logs and topsoil. Your enthusiasm and feedback are greatly appreciated. It's great to know that our team was able to collaborate with you to customize EasyRoutes to meet your specific needs. We're committed to providing practical solutions for businesses like yours. Your recommendation to fellow Shopify users is invaluable, and we're here to support your local delivery needs every step of the way. Best regards, The EasyRoutes Team

5 / 5 Share

July 28, 2023

EasyRoutes has significantly streamlined our delivery operations with its powerful routing algorithms and user-friendly interface. It's a game-changer for logistics!

Store

burotic

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

July 26, 2023

EasyRoutes is a wonderful delivery service. It seamlessly has integrated into all of our other shopify apps to make the route creation incredibly easy. The perks of adding multiple drivers, tracking deliveries, delivery confirmation have all been outstanding to help us ensure the best possible quality to our customers. I 100% would recommend EasyRoutes to any company lloking for a fantastic local delivery routing option!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

EasyRoutes has simplified our delivery and notification processes hugely. Support is quick and helpful - big thanks to Boris and the team. Highly recommend!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2023

We are using the app now for almost a year. The app is very user friendly. If you do local delivery this app is a must-have. Keep up the good work! We really recommend this powerfull app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

After we migrated to Shopify we were told how EasyRoutes could be a potential game changer over the previous tool we had been using. I admittedly was a bit skeptical, but EasyRoutes made sure to swiftly change my mind. Our delivery coordinator continues to sing its praises. EasyRoutes has taken a 6 hour a week job and turned it into a single hour. Features worth highlighting: - Easy deployment of routes to delivery drivers via text - Efficient route sequencing (that takes removal of U-turns into consideration) - Robust fulfillment options that include standardized text messages and picture capture - Analytics that accurately capture the efficiency of each route Great tool that works seamlessly with our Shopify store. I strongly recommend this to others

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your kind words! It really warms our hearts to hear that EasyRoutes has made such a big difference in your work week. It's not every day you get to hear that you've turned a skeptic into a fan! We're delighted to know that the features we've put in place, from efficient route sequencing to robust fulfillment options, are making your job easier. It's our goal to give you guys more time to focus on what truly matters in your business. Your recommendation means the world to us. Thanks again for your support!

5 / 5 Share

July 18, 2023

Really can't say enough about how great this app is. We run a rapidly expanding meal delivery service, and EasyRoutes has become absolutely critical to our operation. Fantastic customer service (like answers within an hour usually), and the app is consistently updated with new features that are making things easier for us every week.

Using app

About 2 years

Total reviews

1

Average rating

5.0