All reviews

Rating Breakdown

  • 5
    95% (122 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

Dec. 10, 2023

Excellent tool for our deliveries and excellent/responsive customer service

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 13, 2023

We've been using EasyRoute for the past two months and are thoroughly impressed. The app has been a game changer in managing our local deliveries. It's user-friendly, efficient, and incredibly reliable, even during our busiest times with high order volumes. We highly recommend EasyRoute to any e-commerce business looking for a stable, effective delivery management system.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Support is Fantastic! No matter what plan you're on. They actually care about how things work for you and your business. There are many actually useful features on all plans. This app is fantastic for anyone starting out and wanting to select an app that will scale with you as you grow. It's easy to add in additional stops for orders not collected within Shopify so you can use this app for your entire business. Definitely worth adding this app!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Very useful app with auto-integration of orders and smart routing. Newly released feature of Driver Tracking with GPS in Beta is an amazing addition to the platform! This feature allows me to help drivers who may be lost or behind on their route.

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 14, 2023

I am so in love with this app. I just did today's delivery route in 6 MINUTES!! This was taking up an hour of our time before (using a professional delivery system but it wasn't integrated with Shopify). I have all my tags set up to catch orders and put them into runs automatically. I can add manual stops. I can adjust. I just just just love it so hard. Plus - I just sent an email when they asked for feedback and there was an email waiting for me the next morning from an actual human that was very helpful! My worry was the the additional costs but turns out that's just how many texts you choose to have sent out. You can control that too. Love love big love <3

Using app

16 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 8, 2023

ca a l'air une super application mais rien en Français ni même la possibilité de faire une traduction ce qui et ennuyant avec une application international

Using app

12 minutes

Total reviews

3

Average rating

4.0

Developer Reply

Salut MZ création, thank you for leaving a review! Currently EasyRoutes is only listed in English at the moment (sorry if that wasn’t clear!), but supporting more languages is on our future product road map. I do want to share a few notes that would be helpful: - you can make all of your customer facing interactions (our notifications, packing slips and tracking pages) work in your language (you can enter in your translations in the EasyRoutes settings) - your Shopify data will be shown in your language (for example, notes in the order or instructions provided by your customers, or your staff) - our driver app while in English is relatively simple to use, and the directions launches into Google Maps or Waze -- which your driver can use in their native language. I understand this may not meet your requirements at the moment but we would love to support you better at some point in our future as well. Best regards, The EasyRoutes Team

5 / 5 Share

Sept. 6, 2023

We run a business selling big bulky tonne bags of logs and topsoil and easyroutes has been game changing for us. We were looking to improve on a system of stacked packing slips being handed over physically to our driver and we were immediately impressed with easyroutes. Here are a few of the texts sent from myself to my brother when i started playing with it: "there's some absolutely sick delivery apps. literally installed one 2 mins ago and already impressed." "literal gold struck" "plots all the deliveries on a map" "it's gonna change the world" "banging" "think the paper days are over" "i'm going to be sick with excitement" The team have been great and super responsive too. There have been views that have been altered to work better with our operation and me and Boris went back and forth extensively to work out how best to code in our delivery times given we don't like to use date picker apps. If you have a shopify business heavily reliant on local delivery, you'd be insane not to give this a go.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience with EasyRoutes! We're thrilled to hear that EasyRoutes has been a game-changer for your business, especially when dealing with large and bulky deliveries like tonne bags of logs and topsoil. Your enthusiasm and feedback are greatly appreciated. It's great to know that our team was able to collaborate with you to customize EasyRoutes to meet your specific needs. We're committed to providing practical solutions for businesses like yours. Your recommendation to fellow Shopify users is invaluable, and we're here to support your local delivery needs every step of the way. Best regards, The EasyRoutes Team

5 / 5 Share

July 28, 2023

EasyRoutes has significantly streamlined our delivery operations with its powerful routing algorithms and user-friendly interface. It's a game-changer for logistics!

Store

burotic

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

EasyRoutes is a wonderful delivery service. It seamlessly has integrated into all of our other shopify apps to make the route creation incredibly easy. The perks of adding multiple drivers, tracking deliveries, delivery confirmation have all been outstanding to help us ensure the best possible quality to our customers. I 100% would recommend EasyRoutes to any company lloking for a fantastic local delivery routing option!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

EasyRoutes has simplified our delivery and notification processes hugely. Support is quick and helpful - big thanks to Boris and the team. Highly recommend!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2023

We are using the app now for almost a year. The app is very user friendly. If you do local delivery this app is a must-have. Keep up the good work! We really recommend this powerfull app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

After we migrated to Shopify we were told how EasyRoutes could be a potential game changer over the previous tool we had been using. I admittedly was a bit skeptical, but EasyRoutes made sure to swiftly change my mind. Our delivery coordinator continues to sing its praises. EasyRoutes has taken a 6 hour a week job and turned it into a single hour. Features worth highlighting: - Easy deployment of routes to delivery drivers via text - Efficient route sequencing (that takes removal of U-turns into consideration) - Robust fulfillment options that include standardized text messages and picture capture - Analytics that accurately capture the efficiency of each route Great tool that works seamlessly with our Shopify store. I strongly recommend this to others

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your kind words! It really warms our hearts to hear that EasyRoutes has made such a big difference in your work week. It's not every day you get to hear that you've turned a skeptic into a fan! We're delighted to know that the features we've put in place, from efficient route sequencing to robust fulfillment options, are making your job easier. It's our goal to give you guys more time to focus on what truly matters in your business. Your recommendation means the world to us. Thanks again for your support!

5 / 5 Share

July 18, 2023

Really can't say enough about how great this app is. We run a rapidly expanding meal delivery service, and EasyRoutes has become absolutely critical to our operation. Fantastic customer service (like answers within an hour usually), and the app is consistently updated with new features that are making things easier for us every week.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Absolute game changer for our business! We came across to EasyRoutes after trialling another app that wasn't quite able to do everything we needed. This works natively inside Shopify and makes organising your orders and drivers straightforward, allowing us to make our deliveries a lot more efficient. The ability to customise each route individually means we can route hundreds of orders, being dispatched from multiple locations across the country in just a few minutes. The route and stop customisation options have basically everything covered, stop times, delivery windows, you name it, it's probably in there! The notification options are also great. Boris and the team have supported us on our fairly complicated setup, and they are quick to respond and take on board feedback. The best part is they actually deliver on the feedback and have implemented some features we requested. I highly recommend this app to anyone needing a business delivery solution.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! It's really great to hear that EasyRoutes has been a game-changer for your business. You've been making the most out of all the features, from organizing orders and drivers to customizing routes. We're so pleased it's saving you so much time! Our team are absolutely thrilled with your kind words. Feedback like yours is what inspires us to keep improving. We're so glad we could support you through your setup, and it's wonderful to know that our responsiveness and feature implementations have made such a positive impact. Thanks again for choosing EasyRoutes and for sharing your experience with others.

5 / 5 Share

July 11, 2023

We switched our business to EasyRoutes back in Dec and haven't looked back! The integration with Shopify has been great, and the ability to add custom stops has been instrumental in our delivery model. The support has also been quite good. Whenever a question arises, the team is more than happy to help out in a timely fashion.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Easy Routes has revolutionized our local deliveries! As a tire distributor, efficient logistics is vital. This app is a powerhouse, delivering exceptional results. Firstly, the fuel savings are remarkable. With intelligent route optimization, our drivers take streamlined paths, cutting down fuel usage and vehicle wear. The time-saving aspect is a game-changer. What used to be a tedious task is now a breeze. Creating and managing routes takes mere minutes, freeing up invaluable time for our core business. Additionally, the real-time monitoring feature is a winner. It instills accountability and transparency, and knowing the status of each delivery has significantly boosted our customer satisfaction. Order tracking is sleek and effortless, giving our clients peace of mind and bolstering their trust in our services. Easy Routes is an essential addition to any delivery-centric business. It's an investment that reaps benefits through time and cost savings, and improved customer relations. Highly recommended for efficiency redefined!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2023

We are extremely happy to working with EasyRoutes for our local distribution! They provide very solid support and are ready and willing to work out any issues that you may be having.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to be a part of how you are delivering locally. And we'll be here to assist in the future as always.

5 / 5 Share

June 22, 2023

Easy enough of an interface. Does what we need on daily basis. Good and fast customer service is a bonus!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Great app, makes our lives very easy. The customer service is above and beyond, they have been so helpful and have gone the extra mile to help us out.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2023

This truly is the best app for delivery routing, scheduling, organizing, communicating with customers. We love it! We have contacted support a few times with questions and upgrade requests and have received answers and fixes quickly and efficiently. The team is very helpful and responsive. Would HIGHLY recommend!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Leslie, Thank you so much for your kind words and support! We're glad to have you on board for so long and let us know whenever you need assistance. -Boris