All reviews

Rating Breakdown

  • 5
    95% (124 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2023

Great app, makes our lives very easy. The customer service is above and beyond, they have been so helpful and have gone the extra mile to help us out.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2023

This truly is the best app for delivery routing, scheduling, organizing, communicating with customers. We love it! We have contacted support a few times with questions and upgrade requests and have received answers and fixes quickly and efficiently. The team is very helpful and responsive. Would HIGHLY recommend!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Leslie, Thank you so much for your kind words and support! We're glad to have you on board for so long and let us know whenever you need assistance. -Boris

5 / 5 Share

May 24, 2023

I am thrilled to share my positive experience with the Easyroute plugin, which has become an indispensable tool for every delivery at Gerard Bakery. This plugin has transformed our delivery operations, making them incredibly efficient and streamlined. From the moment we implemented Easyroute, it became evident that it was designed with the needs of businesses like ours in mind. One of the standout aspects of Easyroute is its seamless integration into our existing systems. We were able to quickly adopt and incorporate the plugin into our daily processes without any disruptions. The user-friendly interface allows our team to navigate the system effortlessly, ensuring smooth operations and minimizing any learning curve. Moreover, what truly sets Easyroute apart is the exceptional level of customer support provided by the company. I had the opportunity to engage in a call with the CEO, where I could discuss our specific requirements, suggest features, and address any difficulties we encountered. The responsiveness and attentiveness of the Easyroute team have been remarkable, and they have consistently gone above and beyond to ensure that our experience with the plugin is optimal. In summary, the Easyroute plugin has revolutionized our delivery management at Gerard Bakery. Its seamless integration, user-friendly interface, and outstanding customer support make it an invaluable tool for our operations. I wholeheartedly recommend Easyroute to any business looking to enhance their delivery processes and optimize efficiency. Pieter-Jan P. CTO - Gerard Bakery

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi PJ, We don't always get to connect with the CTO or the technical lead for an innovative bread delivery company like yours, so I really appreciated the time. We are so glad to get to support an amazing company like yours and let us know whenever you have any questions - we'll be here to assist! -Boris

5 / 5 Share

May 23, 2023

An excellent solution to organizing local deliveries! Attentive help staff and simple UI. would recommend Easy Routes to anyone looking to streamline their deliveries!

Store

Su Chef

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

This app has revolutionized my business automation. I've been a loyal user of EasyRoutes since day one, and they consistently make impressive updates to enhance their services. The team is exceptionally responsive, friendly, and accommodating to my requirements. It streamlines customer messaging, delivery, and overall processes effortlessly. The integration with Shopify is a bonus, ensuring my fulfillment operations are meticulously organized and synchronized.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're so glad that we are able to help you with running your own deliveries with EasyRoutes. Thanks again for your support and let us know if you ever need any assistance and we'll be here to help. -Boris

5 / 5 Share

May 17, 2023

I was surprised to find EasyRoutes so easy to incorporate into my business. I didn’t skip a beat from switching over from Google Maps to this more advanced program that gave me everything that I needed and more for myself and my customers. It’s hard to imagine a better logistics company than EasyRoutes because everything is there. It was just too easy to add it on as a Shopify plug-in.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 17, 2023

The free trial is useless. You can't assign a driver and thus you can't route your order. Even though the free version says you can get 50 orders, that's absolutely false advertising. The way the system is setup is it requires you to have at least ONE driver in order to start the route. However, to have a driver function, I'm required to use the paid version. Hence, the free trial is useless. 0/5.

Using app

13 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi David, Thank you for your feedback! We apologize for any inconvenience you experienced with our free plan. It looks like you didn’t activate your free driver account, which meant you couldn't assign the route to yourself, and uninstalled our app just a few minutes later. We’d like to clarify that all our plans, including our free one, come with a driver seat, so you don't need to pay anything extra to add or use a driver. We do have some limits on our features on our free plan (like 50 orders a month and a max of 10 stops per route) but you can absolutely make a delivery with a single driver, and we support many businesses running their deliveries on Shopify this way. We'll be reaching out to you directly to better understand the challenges you faced and see how we can assist you. Once again, we apologize for any confusion or frustration caused!

5 / 5 Share

May 9, 2023

This app is brilliant. It completely streamlined our delivery service. Our old way of doing deliveries as cumbersome and often created errors. Very happy indeed!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 21, 2023

We have had a great experience in our early stages with EasyRoutes Local Delivery. The app has simplified our delivery workflow significantly and allows us to be significantly more efficient in our delivery and also reduce human error thanks to it's direct integration with our Shopify Store. We deliver to a large geographical area and the routing works well with our large list of delivery locations. The drive app that pairs with this is simple, clean and easy to use. Our customers have already expressed how much they love having tracking information and estimated arrival times. We have also received very strong customer service, including on-boarding and very prompt response to questions along the way. I would strongly recommend this app to anyone looking to increase efficiency and simplify their delivery process.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2023

It makes our deliveries so much easier and the process is so much more simple. It's easy to use and does everything I need

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Before getting EasyRoutes I use to spend at least 40 minutes daily, getting the addresses in the map, figuring out the best route and even with all that time spend, our customers didn’t get notifications automatically, our drivers had to stop and send manual text to every recipient, witch was giving us a huge margin for error. Now with EasyRoutes everything is easier, routes are made automatically, dispatched to the drivers and notifications to our customers are in real time. Freeing the time to bake more cakes and decorate more cupcakes…

Using app

12 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 27, 2023

I've been using it for a few weeks now and it's been very good. Support is excellent, and every time I write with a question I get a thorough and immediate response. They seem to care very much about the user experience and are always updating the app with new features to better it. Definitely recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

100% recommend. If your business does any sort of residential or commercial deliveries you need this app. Very easy to use interface and fantastic customer service. We have a very complicated system that used to take half a day to sort out the routes. Once we switched to Easy Routes, we complete our routes in less than 5 minutes. Do yourself a favour and try it out. Thanks team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Easy routes has made everything so much smoother for us, from the integration with our shopify orders to being able to sync some data with airtable. The rider app is easy to use, the comms to customers are great and it's changed lots of processes that used to be manual for us. fab product!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

After using the local delivery app for the last 2 years changing over to Easyroutes has been a seamless experience. The app is easy to use saving hours per week with our scheduling. The development team are great to work with and respond to all enquiries quickly with workable solutions. Highly recommend this app and team. Simon.S

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

We used the Shopify Local Delivery options for two years, it was riddled with bugs and limitations and simple tasks could not be completed due to software constraints. We found EasyRoutes Local Delivery and all of our problems were solved! We can now add manually created orders to our delivery list along with orders that the customer marked for free shipping, but is in out local delivery area. We can get the product to the customer faster than USPS. The UI to create, move and add stops inside EasyRoutes is genius and makes it so easy for us to plan routes. The mobile app on iPhone is great as well. Easy to read, details of the orders shown on screen and ability to update the status of the delivery to the customer is great. We highly recommend EasyRoutes to any Shopfiy customer using Local Delivery. We looked at several options, but for the features and price, EasyRoutes was hands down the best choice. Try it for free, the free option has everything you need to test and see that this is the best local delivery store companion on the market. There is also a free trial of the paid features. What are you waiting for.. Install it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled to made a positive impact on your business. Your kind words mean a lot to us and we appreciate your support. Thank you for choosing EasyRoutes!

1 / 5 Share

Jan. 18, 2023

App wouldn't run on the Android in-dash car stereo we have installed on our delivery van. We contacted support and the response was they couldn't help fix the log in error we received and to look for another app.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to provide feedback here on the app store. While we use Google’s authentication service for our mobile app which works on a wide array of mobile devices, as you note there are some devices such as your Android in-dash car stereo that unfortunately aren’t compatible. We’ve personally followed up with you over email and left a voicemail without hearing back. We are still here to try and help you the best we can. Hopefully we can work together to try and find a solution for your Android in-dash car stereo so you can continue using EasyRoutes. Kind regards, Andrew

5 / 5 Share

Jan. 17, 2023

This app has transformed my business. It has made the deliveries so much easier. The support is fantastic !

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to hear that EasyRoutes has transformed your business for the better and we're glad that you found our support helpful.

5 / 5 Share

Jan. 13, 2023

App works perfectly, it's great by itself, intuitive and easy to use. But what makes this review a 5 start, is definetly the team of developers that are amazing!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our app and team have exceeded your expectations!

5 / 5 Share

Jan. 12, 2023

Just installed and started to use EasyRoutes. So far things are very clean, straightforward and functional. Boris was great in helping me onboard and I'm looking forward to finding my groove with this helpful tool.

Using app

21 days

Total reviews

5

Average rating

5.0