All reviews

Rating Breakdown

  • 5
    96% (129 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

July 11, 2023

Absolute game changer for our business! We came across to EasyRoutes after trialling another app that wasn't quite able to do everything we needed. This works natively inside Shopify and makes organising your orders and drivers straightforward, allowing us to make our deliveries a lot more efficient. The ability to customise each route individually means we can route hundreds of orders, being dispatched from multiple locations across the country in just a few minutes. The route and stop customisation options have basically everything covered, stop times, delivery windows, you name it, it's probably in there! The notification options are also great. Boris and the team have supported us on our fairly complicated setup, and they are quick to respond and take on board feedback. The best part is they actually deliver on the feedback and have implemented some features we requested. I highly recommend this app to anyone needing a business delivery solution.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! It's really great to hear that EasyRoutes has been a game-changer for your business. You've been making the most out of all the features, from organizing orders and drivers to customizing routes. We're so pleased it's saving you so much time! Our team are absolutely thrilled with your kind words. Feedback like yours is what inspires us to keep improving. We're so glad we could support you through your setup, and it's wonderful to know that our responsiveness and feature implementations have made such a positive impact. Thanks again for choosing EasyRoutes and for sharing your experience with others.

5 / 5 Share

July 11, 2023

We switched our business to EasyRoutes back in Dec and haven't looked back! The integration with Shopify has been great, and the ability to add custom stops has been instrumental in our delivery model. The support has also been quite good. Whenever a question arises, the team is more than happy to help out in a timely fashion.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Easy Routes has revolutionized our local deliveries! As a tire distributor, efficient logistics is vital. This app is a powerhouse, delivering exceptional results. Firstly, the fuel savings are remarkable. With intelligent route optimization, our drivers take streamlined paths, cutting down fuel usage and vehicle wear. The time-saving aspect is a game-changer. What used to be a tedious task is now a breeze. Creating and managing routes takes mere minutes, freeing up invaluable time for our core business. Additionally, the real-time monitoring feature is a winner. It instills accountability and transparency, and knowing the status of each delivery has significantly boosted our customer satisfaction. Order tracking is sleek and effortless, giving our clients peace of mind and bolstering their trust in our services. Easy Routes is an essential addition to any delivery-centric business. It's an investment that reaps benefits through time and cost savings, and improved customer relations. Highly recommended for efficiency redefined!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2023

We are extremely happy to working with EasyRoutes for our local distribution! They provide very solid support and are ready and willing to work out any issues that you may be having.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to be a part of how you are delivering locally. And we'll be here to assist in the future as always.

5 / 5 Share

June 22, 2023

Easy enough of an interface. Does what we need on daily basis. Good and fast customer service is a bonus!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Great app, makes our lives very easy. The customer service is above and beyond, they have been so helpful and have gone the extra mile to help us out.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2023

This truly is the best app for delivery routing, scheduling, organizing, communicating with customers. We love it! We have contacted support a few times with questions and upgrade requests and have received answers and fixes quickly and efficiently. The team is very helpful and responsive. Would HIGHLY recommend!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Leslie, Thank you so much for your kind words and support! We're glad to have you on board for so long and let us know whenever you need assistance. -Boris

5 / 5 Share

May 24, 2023

I am thrilled to share my positive experience with the Easyroute plugin, which has become an indispensable tool for every delivery at Gerard Bakery. This plugin has transformed our delivery operations, making them incredibly efficient and streamlined. From the moment we implemented Easyroute, it became evident that it was designed with the needs of businesses like ours in mind. One of the standout aspects of Easyroute is its seamless integration into our existing systems. We were able to quickly adopt and incorporate the plugin into our daily processes without any disruptions. The user-friendly interface allows our team to navigate the system effortlessly, ensuring smooth operations and minimizing any learning curve. Moreover, what truly sets Easyroute apart is the exceptional level of customer support provided by the company. I had the opportunity to engage in a call with the CEO, where I could discuss our specific requirements, suggest features, and address any difficulties we encountered. The responsiveness and attentiveness of the Easyroute team have been remarkable, and they have consistently gone above and beyond to ensure that our experience with the plugin is optimal. In summary, the Easyroute plugin has revolutionized our delivery management at Gerard Bakery. Its seamless integration, user-friendly interface, and outstanding customer support make it an invaluable tool for our operations. I wholeheartedly recommend Easyroute to any business looking to enhance their delivery processes and optimize efficiency. Pieter-Jan P. CTO - Gerard Bakery

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi PJ, We don't always get to connect with the CTO or the technical lead for an innovative bread delivery company like yours, so I really appreciated the time. We are so glad to get to support an amazing company like yours and let us know whenever you have any questions - we'll be here to assist! -Boris

5 / 5 Share

May 23, 2023

An excellent solution to organizing local deliveries! Attentive help staff and simple UI. would recommend Easy Routes to anyone looking to streamline their deliveries!

Store

Su Chef

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

This app has revolutionized my business automation. I've been a loyal user of EasyRoutes since day one, and they consistently make impressive updates to enhance their services. The team is exceptionally responsive, friendly, and accommodating to my requirements. It streamlines customer messaging, delivery, and overall processes effortlessly. The integration with Shopify is a bonus, ensuring my fulfillment operations are meticulously organized and synchronized.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're so glad that we are able to help you with running your own deliveries with EasyRoutes. Thanks again for your support and let us know if you ever need any assistance and we'll be here to help. -Boris

5 / 5 Share

May 17, 2023

I was surprised to find EasyRoutes so easy to incorporate into my business. I didn’t skip a beat from switching over from Google Maps to this more advanced program that gave me everything that I needed and more for myself and my customers. It’s hard to imagine a better logistics company than EasyRoutes because everything is there. It was just too easy to add it on as a Shopify plug-in.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 17, 2023

The free trial is useless. You can't assign a driver and thus you can't route your order. Even though the free version says you can get 50 orders, that's absolutely false advertising. The way the system is setup is it requires you to have at least ONE driver in order to start the route. However, to have a driver function, I'm required to use the paid version. Hence, the free trial is useless. 0/5.

Using app

13 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi David, Thank you for your feedback! We apologize for any inconvenience you experienced with our free plan. It looks like you didn’t activate your free driver account, which meant you couldn't assign the route to yourself, and uninstalled our app just a few minutes later. We’d like to clarify that all our plans, including our free one, come with a driver seat, so you don't need to pay anything extra to add or use a driver. We do have some limits on our features on our free plan (like 50 orders a month and a max of 10 stops per route) but you can absolutely make a delivery with a single driver, and we support many businesses running their deliveries on Shopify this way. We'll be reaching out to you directly to better understand the challenges you faced and see how we can assist you. Once again, we apologize for any confusion or frustration caused!

5 / 5 Share

May 9, 2023

This app is brilliant. It completely streamlined our delivery service. Our old way of doing deliveries as cumbersome and often created errors. Very happy indeed!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 21, 2023

We have had a great experience in our early stages with EasyRoutes Local Delivery. The app has simplified our delivery workflow significantly and allows us to be significantly more efficient in our delivery and also reduce human error thanks to it's direct integration with our Shopify Store. We deliver to a large geographical area and the routing works well with our large list of delivery locations. The drive app that pairs with this is simple, clean and easy to use. Our customers have already expressed how much they love having tracking information and estimated arrival times. We have also received very strong customer service, including on-boarding and very prompt response to questions along the way. I would strongly recommend this app to anyone looking to increase efficiency and simplify their delivery process.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2023

It makes our deliveries so much easier and the process is so much more simple. It's easy to use and does everything I need

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Before getting EasyRoutes I use to spend at least 40 minutes daily, getting the addresses in the map, figuring out the best route and even with all that time spend, our customers didn’t get notifications automatically, our drivers had to stop and send manual text to every recipient, witch was giving us a huge margin for error. Now with EasyRoutes everything is easier, routes are made automatically, dispatched to the drivers and notifications to our customers are in real time. Freeing the time to bake more cakes and decorate more cupcakes…

Using app

12 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 27, 2023

I've been using it for a few weeks now and it's been very good. Support is excellent, and every time I write with a question I get a thorough and immediate response. They seem to care very much about the user experience and are always updating the app with new features to better it. Definitely recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

100% recommend. If your business does any sort of residential or commercial deliveries you need this app. Very easy to use interface and fantastic customer service. We have a very complicated system that used to take half a day to sort out the routes. Once we switched to Easy Routes, we complete our routes in less than 5 minutes. Do yourself a favour and try it out. Thanks team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Easy routes has made everything so much smoother for us, from the integration with our shopify orders to being able to sync some data with airtable. The rider app is easy to use, the comms to customers are great and it's changed lots of processes that used to be manual for us. fab product!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

After using the local delivery app for the last 2 years changing over to Easyroutes has been a seamless experience. The app is easy to use saving hours per week with our scheduling. The development team are great to work with and respond to all enquiries quickly with workable solutions. Highly recommend this app and team. Simon.S

Using app

About 1 month

Total reviews

2

Average rating

5.0