All reviews

Rating Breakdown

  • 5
    96% (129 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Jan. 30, 2023

We used the Shopify Local Delivery options for two years, it was riddled with bugs and limitations and simple tasks could not be completed due to software constraints. We found EasyRoutes Local Delivery and all of our problems were solved! We can now add manually created orders to our delivery list along with orders that the customer marked for free shipping, but is in out local delivery area. We can get the product to the customer faster than USPS. The UI to create, move and add stops inside EasyRoutes is genius and makes it so easy for us to plan routes. The mobile app on iPhone is great as well. Easy to read, details of the orders shown on screen and ability to update the status of the delivery to the customer is great. We highly recommend EasyRoutes to any Shopfiy customer using Local Delivery. We looked at several options, but for the features and price, EasyRoutes was hands down the best choice. Try it for free, the free option has everything you need to test and see that this is the best local delivery store companion on the market. There is also a free trial of the paid features. What are you waiting for.. Install it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled to made a positive impact on your business. Your kind words mean a lot to us and we appreciate your support. Thank you for choosing EasyRoutes!

1 / 5 Share

Jan. 18, 2023

App wouldn't run on the Android in-dash car stereo we have installed on our delivery van. We contacted support and the response was they couldn't help fix the log in error we received and to look for another app.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to provide feedback here on the app store. While we use Google’s authentication service for our mobile app which works on a wide array of mobile devices, as you note there are some devices such as your Android in-dash car stereo that unfortunately aren’t compatible. We’ve personally followed up with you over email and left a voicemail without hearing back. We are still here to try and help you the best we can. Hopefully we can work together to try and find a solution for your Android in-dash car stereo so you can continue using EasyRoutes. Kind regards, Andrew

5 / 5 Share

Jan. 17, 2023

This app has transformed my business. It has made the deliveries so much easier. The support is fantastic !

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to hear that EasyRoutes has transformed your business for the better and we're glad that you found our support helpful.

5 / 5 Share

Jan. 13, 2023

App works perfectly, it's great by itself, intuitive and easy to use. But what makes this review a 5 start, is definetly the team of developers that are amazing!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our app and team have exceeded your expectations!

5 / 5 Share

Jan. 12, 2023

Just installed and started to use EasyRoutes. So far things are very clean, straightforward and functional. Boris was great in helping me onboard and I'm looking forward to finding my groove with this helpful tool.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Does exactly what we need. Efficient, clean, and great to coordinate our deliveries. I couldn't recommend more. One thing I would love to see as a feature though would to be able to sync with multiple shops on a single route. You can import stops into the route from another shop, but there isn't the order fulfillment and syncing when you manually import the stops. Overall a fantastic app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

App works really well -- makes it super easy to offer local delivery and make routes for the team to drive. Support were helpful when we got in touch with a few questions, and the app is well designed. We don't offer local delivery year-round, so we'll be uninstalling until next season, but appreciate the app!

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

This app has changed our business OVERNIGHT! We are a well-established company, and even still...we used to make routes MANUALLY, map them MANUALLY, and use shared notes to give our drivers lists of stops MANUALLY. UGH. This app is PERFECT and saves us many hours a week. Customers are loving the tracking feature. They know exactly when we're coming. That's huge. No more "when's my order coming phone calls". We are using the Premium version. I could list 100 awesome features on this app...but just try the free trial for yourself and you'll see. Many of the features are SUPER CUSTOMIZABLE, so you'll certainly find the perfect fit for your delivery team. We did have questions after trying the app for several days. We reached out to EasyRoutes and we were pleasantly surprised how helpful they were. This app is clearly a labour of love for them. It's awesome!

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

EasyRoutes Local Delivery is exactly the app we needed to help manage our team of delivery drivers and local deliveries. Sorting the Shopify orders into routes is easy and straight-forward, the email communications between us and customers is seamless, and the ability to track our driver's progress is essential. Communication with the developers is fast and always helpful. When we have had issues, Sevaan is available for a phone call and does what he can to assist us and make our experience better. Our drivers like the app because it is user-friendly and easy to learn. I would recommend EasyRoutes for businesses with local delivery drivers with multiple routes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Great app that integrates well with Shopify. Their support team answers questions thoroughly and very quickly!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

We tried other apps, and have found this to be the best so far. We've been using it for a few months, and feel that it's super easy to integrate with our Shopify orders as well as for our drivers to use with respect to navigation and notifying customers as to their delivery status.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Just getting switched over to Easyroutes and have found so many useful features! I also reached out to the team to edit/modify our order sheets so that they print out as useful sheets to us. They were AMAZING. They investigated the issue and found a solution quickly. Thank you so much. Looking forward to new features/settings as you continue to grow.

Store

Simpls

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 27, 2022

EasyRoutes is the best delivery app out there and it works great for our business needs. We run a bulk foods distribution business and the app is very good for planning our delivery routes and works well with our drivers.

Using app

About 1 month

Total reviews

14

Average rating

4.7

5 / 5 Share

Aug. 11, 2022

We are very impressed with this app so far - we have been using it for about a week and are thrilled with how it integrates with our shopify orders and saves us so much time creating and updating our delivery routes. Customer service has been incredibly responsive and helpful, and very open to suggestions and feedback. The customer facing side is very thorough and detailed, giving our customers the ability to track their order. Overall we are thrilled and are looking forward to this helping our busy season run smoothly!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

We started using the app, liked it, but stopped because it didn't have the SMS notification option. They contacted me asking why we removed the app, I explained the reason and said we would go back once they had that feature. So we did, as soon as they told us they had the SMS feature running. We've been using the app for a few weeks, we still have some issues that we are trying to figure out together, but we love the app, its usability, and most of all the quick response and attention we're getting from their team to solve these bugs. A special shoutout to Boris who has been my main point of contact so far. The app is quite pricey, but if we are able to get to where we want, I believe it will be well worth the cost. PS.: We've been testing quite a few route planning apps since the launch of our startup (about a year and a half), and this has been the best app by far.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

This app is EXACTLY what I needed for my wholesale delivery routes. I was tired of getting the "Any idea when your driver will get here?" text messages from our wholesale clients. This app takes care of that issue and then some! It sets the "fastest" route and displays it to both me and my drivers. It notifies our clients when the delivery driver has left the facility. It gives them an ETA. It notifies them when their order was delivered by email, text, or BOTH! I had a couple of questions, I emailed the company, and within 24 hours, I was on a ZOOM call with one of the founders, and my issues were solved/explained...AMAZING app and an AMAZING staff...quick looking...just install it!

Using app

2 days

Total reviews

13

Average rating

5.0

5 / 5 Share

July 5, 2022

We have tried several route planners for our operation but this one by far is the best one we've used. Its easy to use, has a good interface and provides our customers with detailed information during the delivery and supplies them with proof of delivery options on completion. We can import orders from our other shops and plan an integrated route containing them all and the ability to assign drivers and only pay for the ones being used on a daily basis is excellent. On a further note... if you have a problem the team of support staff are quick and efficient to answer any of your questions and solve your problems. To the point of if its something that would better the app they include it on their next app update... what more could you ask?

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

Very easy to use app for a decent price. We dont deliver daily and all big route apps are priced for daily deliveries with multiple drivers. This app lets you change the amount of drivers and bills you accordingly. Customer support is quick and very helpful! Definitely recommend getting this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

Best local delivery app in Shopify store. Connect with Shopify seamlessly, flexible ways to view and pull orders to create a route, customizable and branded tracking pages, all you need for a local delivery app is here.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2022

We had been using a different website for routing for years and made the switch to this one in order to keep everything within Shopify. While this app is a little simpler than what we had been using, it has everything you need and that simple interface makes it much easier to train employees on how to use it. The developers are also very responsive to all of my various requests. Their pricing is not competitive, but their service has started to match what we found in other places. And the ease of having a routing software this sophisticated within Shopify makes it worth the extra money.

Using app

5 months

Total reviews

1

Average rating

5.0