All reviews

Rating Breakdown

  • 5
    90% (213 ratings)
  • 4
    8% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 67% (158)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 22, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Easy to use, very comprehensive. Would reccomend

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Using app

Over 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 12, 2025

I want there to be more functions within easy routes that make our drivers feel empowered to make decisions on their own, without Shopify-admin access.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review and your feedback. Someone from our team will reach out to get more perspective on how we can help you empower your drivers better. I can see that you are already using our Driver Settings in your EasyRoutes settings. They let drivers: - Re-optimize remaining stops when plans change - Reorder stops on the fly - Upload proof-of-delivery photos from the camera roll Thanks again for helping us make EasyRoutes better! The EasyRoutes Team

5 / 5 Share

Sept. 12, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Great app. Hope the app continues to develop helping us provide a trusted delivery service for our customers.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 2, 2025

We running a company and it cant be giving us errors the drivers cant log on to the app please sort this out

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

We apologize for the brief outage earlier — services are fully restored. We've taken a look at your account and see that updates are flowing in from drivers again, and we'll be reaching out directly to see how we can better support your business and deliveries going forward.

5 / 5 Share

Aug. 28, 2025

Simply excellent! Couldn't live without it now. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

This app is amazing! It's greatly simplified order management for us in this first week of use; I wouldn't trade it for anything. It's helped us minimize errors and save time.Things like being able to activate more seats on busier days and being charged proportionally are fantastic. And the support is extraordinary.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

I wish all apps and companies were as great as Easy Routes. This app has been a game changer for our business. We love that they are constantly working on improvements, have affordable rates, and their team is there if we need them. When I first reached out the head guy walked us through everything. Can't say enough great things about the app and company.

Using app

About 2 years

Total reviews

3

Average rating

5.0

3 / 5 Share

Aug. 20, 2025

App Crashed No IP address connection, adjusted review. Issue resolved but only after negative review. No way to contact support directly and that is really the major issue. Can understand an issue with servers but never with service.

Using app

Almost 2 years

Total reviews

14

Average rating

3.6

Developer Reply

Thanks for updating your review and giving EasyRoutes another try. With domain or DNS issues it can feel like a bit of a chicken-and-egg — you likely couldn’t access our help portal either, which I understand was frustrating. For future reference, you can always reach us directly at [email protected], and we’ll be here to help quickly. Glad the issue was resolved and that you’re back with us. -Boris