All reviews

Rating Breakdown

  • 5
    95% (124 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

May 19, 2022

The app is so easy to use and so helpful. In one place we are able to organise all the deliveries, send to the customer the tracking, and upload pictures of the product and signature of the customer once delivered. And the support team is great. Helpful and quick to reply to your email. Recommended!

Using app

15 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 18, 2022

By far the best and easiest app for delivery. The team is very very responsive and always happy to jump on a call to help us. They are also always updating the app with some great features and willing to include our suggestions in their updates. 10/10

Store

Sonno

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2022

This is the best app for delivery routes. It integrates very well with Shopify and it is flexible when you need to increase your drivers and routes for a busy holiday and then decrease them as well. Highly professional staff and good experience overall.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2022

By far the best route planner out there, and we've tested a few. Very responsive tech support team too.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2022

I have dozens of apps in my Shopify, but Easy Routes is undoubtedly one of the ones I use the most. I tried several before, but Easy Rutes is the best by far!...easy to use, and helps me day by day to optimize my logistics and routes...they really do a great job, and the support? from another level, very fast and always ready to help, especially Boris...thanks guys!

Using app

6 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Feb. 18, 2022

We LOVE EasyRoutes! It has been so incredibly helpful to our monthly subscription and home delivery business since we signed up. It has allowed us to easily adjust routes to changing circumstances like product shortages, bad weather, driver changes and illnesses, and more happily made it possible to incorporate a large number of new customers into our routes without going crazy. I'm not sure how we would have made it through the past 6 months without this tool. We also appreciate the responsive customer support and the ability to provide input into future development.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

WOW! What an outstanding app. Easy Routes is very easy to use for both our admins as well as our drivers. Shopify's app is quite functional but lacks the flexibility we need, especially when a customer calls and asks us to deliver an order they had previously thought they would pickup. The integration with Shopify seems to be flawless so far. We've been using it for a week for all our deliveries with no issues. I've found the developer to be very responsive to my requests as well. I have no hesitation in recommending this app.

Using app

22 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 17, 2022

Excellent app that has helped our business a lot! Routes are much better organized and the Shopify integration has worked well so far. Highly recommend!

Using app

9 months

Total reviews

10

Average rating

4.7

5 / 5 Share

Jan. 17, 2022

The app is a game changer when it comes to building routes. EasyRoutes does all the work for you. What used to take 3 to 4 hours to map out and print 100+ deliveries now takes us 30 mins. The support that comes along with it make it an easy 6 star app. If you have ideas to make it better, your voice is actually heard and they make the improvements.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

app is very effective and cheap for small to large business' very easy to use and user friendly for drivers

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 26, 2021

I wish they could make this app like shipday.com it has a really annoying dashboard that I don't like. I hope the team looks at shipday and makes their app look better with branding for customers and us. I like how this has tracking built into Shopify tho so cosutumers can check right from their account page, shipday doesn't. That's the only reason why I downloaded this app.

Using app

27 minutes

Total reviews

22

Average rating

3.5

Developer Reply

Thank you for taking the time to leave a review. We love getting constructive feedback from our users and regularly incorporate their feedback and suggestions into our monthly app updates. You mentioned you don’t like our dashboard. We’ll look into how we can improve it further; thanks! We understand our app may have a different user interface than what you may be used to using — our customers like how we are fully integrated with Shopify and how if you know how to use Shopify, it’s easy to know how to use EasyRoutes. You also mentioned we lack branding features. Did you see the options to add logos to packing slips or customer tracking links in the settings? We’ve tried hard to provide branding and customization options for all the customer-facing aspects of our app. I’m sorry if we missed the mark for you. A 2-star review feels very unfair considering we are just a different product than what you are looking for; it appears you installed and almost immediately uninstalled our app when you realized this as well. That is why we provide helpful videos, clear documentation of how we help Shopify merchants, and a generous free trial and a free plan to help make it easy for you to evaluate EasyRoutes to see if it is right for your business first.

5 / 5 Share

Dec. 23, 2021

This app is perfect. The ease, attention to detail, intuitiveness and customizability are amazing. They also are constantly making updates and tweaks based upon our recommendations and are quick to respond to questions. Also very affordable!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

Brilliant. Have a delivery process that is slightly unique - yet other solutions explored were highly ineffective. This product is extremely effective with routing planning, integration with orders, auto fulfilling, email order tracker, manifest summary and ability to update orders that changed. Customer support is excellent too, asked questions about service specifics. If you're not using it, you're missing out - no I'm not getting paid, just thankful for an excellent product and excellent service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Perfect routing app. We've tried many different third party solutions and this one is very easy to use, extremely accurate and gives the customer detailed information with proof of delivery options on completion. It's not just for Local deliveries either. It's perfect for our delivery set up with 8 vehicles covering the UK in it's entirety. Overall it's a great product with first class support and assistance.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

I use this app to help me plan out deliveries, and with their most recent update, it's absolutely amazing. If you do your own deliveries, this app will save you sooooo much time.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Great product for small businesses who run delivery themselves. Works very nicely with Shopify admin and Shopify notifications. EasyRoutes has saved me significant amount of time generating routes, improved the customer experience by providing them with out for delivery notifications and tracking links, and has saved me time on order management/admin by updating the orders fulfilment status as and when they are delivered through the app. The support is very good and they are quick to iterate the product in line with customer suggestions. Top work team.

Using app

12 months

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 2, 2021

I needed a routing app to save me hours of route planning for my drivers. This app came to the rescue and did the routing automatically for me, giving me back hours. The Team at roundtrip were responsive to help me get started and getting my drivers using the routing tool. Even more positively surprising was that my feedback for UI improvements was taken on board and implemented also within days. I definitely would recommend this app and working with the team!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Really cool and great support! I have to write 100 characters but that's ok it was worth it totally

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Really good app that integrates well with our Shopify store. Customer service is outstanding and the team gets back to you quickly. If you run a delivery service you MUST get this app.

Store

Wonky

Using app

6 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Aug. 13, 2021

The app is great, makes preparing and executing deliveries so simple. The latest update also means you can print packing slips in delivery order. Game Changer!

Using app

3 months

Total reviews

1

Average rating

5.0