Easyship ‑ All in One Shipping
Best Shopify Shipping App (Try Easyship Free)
Rating
4.1
feedback
324
chart
#375
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
3%
-
Less than a month
22%
-
Less than a year
42%
-
More than a year
29%
Reviews Summary
The reviews for the Shopify App show a mix of positive and negative feedback. Positive aspects include fast AI response time, easy integration, good customer service, and competitive shipping rates. Users appreciate the helpful and patient support team members who assist with technical issues and setup. However, negative feedback revolves around issues with billing, expensive shipping rates, limited functionality for complex orders, and challenges with customer service responsiveness and problem resolution. Some users have faced difficulties with refunds, account blocks, and inaccurate shipping charges.
Highlights
Review RSS Feed
All reviews
Dec. 22, 2025
I was charged for a shipping label that was rejected and never generated. Despite contacting customer service, the issue has not been resolved and I have not received a refund.
Dec. 21, 2025
So far, I can't describe my happiness today in downloading the app and working on it. The process is easy, but it takes time, which is very necessary to ensure everything is good and running smoothly. The technical support team is very helpful, wonderful, and extremely patient with customers like me who ask a lot of questions about everything. The service is great and easy to use, and it requires someone serious to work in a simpler and faster way, especially for stores that ship a lot and everywhere. I sincerely thank you. So far, I am satisfied with the performance, but I will wait to experience the shipping, the workflow, and the way boxes are shipped and reach customers to be honest in my full evaluation. Their assistance is also excellent; they are quick to respond and solve any problem I encounter or question I have. Thank you.
Dec. 7, 2025
The expectation was integrated prices at shipping with accurate duties and good shipping prices. Integration seems to be really good! BUT, the shipping prices are literally more expensive than I can find anywhere and the platform cannot figure out how to accurately represent our duties and taxes. For example, our product is USMCA compliant and has a beneficial HTS code, which has our US tariff rate at $0, but Easyship is trying to charge our US customers $72 extra. The additional paperwork and time to sort this out, makes using this platform a complete waste of time. If you are able to get competitive shipping prices and fix the duties, I'd give this 5 stars for sure!
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