Easyship ‑ All in One Shipping for Shopify

Easyship ‑ All in One Shipping

Cheapest shipping rates, labels, duties, tracking & automation

Rating

4.1

feedback

341

Reviews

chart

#362

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    3%
  • Less than a month
    21%
  • Less than a year
    43%
  • More than a year
    28%

Reviews Summary

Easyship has received a mix of positive and negative reviews from users. Many users appreciate the platform for its ability to compare shipping rates from different couriers, discounted labels, and tracking updates. The user-friendly interface and responsive customer service team were also highlighted as positive aspects. However, some users expressed concerns about the crowded dashboard, issues with identity verification, expensive pricing, slow response times, and difficulties with canceling subscriptions. Despite these drawbacks, Easyship seems to be a valuable tool for managing orders and shipments efficiently, especially for small businesses.

Highlights

User-friendly interface and responsive customer service
Issues with identity verification and expensive pricing
Crowded dashboard and slow response times
Difficulties with canceling subscriptions
Efficient tool for managing orders and shipments

Rating Breakdown

  • 5
    72% (245 ratings)
  • 4
    6% (22 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    16% (55 ratings)

Reviews with Text

  • 94% (321)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 30, 2026

Domestic UK shipping is ok - International shipments not ok. It told me my international shipments would use my iOSS number in the interface, but it didn't and all my customers had customs bills. This made them angry and wasted a lot of admin time/cash flow issuing refunds. Customer service via email was slow and useless, it took days to get a response, and the response wasn't helpful. If you want to speak to somebody on the phone you have to upgrade your plan which you shouldn't have to do. Why would you want to spend more money to fix a basic issue? I then had a sales person phone me to ask if I wanted to upgrade, I said no as I was having issues, he was like ok bye LOL. Anyway CBA with this anymore, business running is hard enough without tools making it harder. I've ended up using Royal Mail Click + Drop directly as it's more reliable. Constructive feedback - work on your customer service, if you'd have helped, I would have stayed.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 25, 2026

Easyship helped me compare shipping rates from different couriers without opening multiple tabs. i like the discounted labels and tracking updates. sometimes the dashboard feels a bit crowded and i clicked wrong menu. still its been very usefull for managing orders daily.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2026

Best service but little expensive . Thank you !

Store

THE DUC

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2026

Easyship is very user-friendly and makes managing shipments simple. Their customer service team is always quick to respond and consistently helpful whenever I run into an issue. Avantika is the best!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

1 / 5 Share

March 3, 2026

The app itself has been good for the last 12 months but looking for other options now due to the fact that I've been forced into 'verifying my identity' before any more shipments can be made.

Using app

11 months

Total reviews

3

Average rating

3.7

All reviews

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