Rating

4.2

feedback

322

Reviews

chart

#423

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    3%
  • Less than a month
    22%
  • Less than a year
    42%
  • More than a year
    29%

Reviews Summary

Easyship has received a mix of positive and negative reviews from users. Positive aspects include easy integration, good shipping prices, user-friendly interface, helpful customer support, and efficient live chat support. On the other hand, negative aspects mentioned by users include issues with customer service, slow software speed, lack of transparency in insurance claims, limited filtering options for order syncing, expensive monthly fees, and problems with carriers like UPS. Overall, the app seems to offer a range of features for international shipping but has room for improvement in customer service and software performance.

Highlights

Positive aspects include easy integration, good shipping prices, user-friendly interface, helpful customer support, and efficient live chat support.
Negative aspects mentioned by users include issues with customer service, slow software speed, lack of transparency in insurance claims, limited filtering options for order syncing, expensive monthly fees, and problems with carriers like UPS.

Rating Breakdown

  • 5
    73% (236 ratings)
  • 4
    5% (17 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    15% (49 ratings)

Reviews with Text

  • 95% (304)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2025

So far, I can't describe my happiness today in downloading the app and working on it. The process is easy, but it takes time, which is very necessary to ensure everything is good and running smoothly. The technical support team is very helpful, wonderful, and extremely patient with customers like me who ask a lot of questions about everything. The service is great and easy to use, and it requires someone serious to work in a simpler and faster way, especially for stores that ship a lot and everywhere. I sincerely thank you. So far, I am satisfied with the performance, but I will wait to experience the shipping, the workflow, and the way boxes are shipped and reach customers to be honest in my full evaluation. Thank you.

Store

IVORYNN

Using app

5 months

Total reviews

11

Average rating

3.9

5 / 5 Share

Dec. 10, 2025

Good service

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 7, 2025

The expectation was integrated prices at shipping with accurate duties and good shipping prices. Integration seems to be really good! BUT, the shipping prices are literally more expensive than I can find anywhere and the platform cannot figure out how to accurately represent our duties and taxes. For example, our product is USMCA compliant and has a beneficial HTS code, which has our US tariff rate at $0, but Easyship is trying to charge our US customers $72 extra. The additional paperwork and time to sort this out, makes using this platform a complete waste of time. If you are able to get competitive shipping prices and fix the duties, I'd give this 5 stars for sure!

Using app

6 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 2, 2025

Easyship is a great partner to work with! They helped with end to end fulfillment for my new Shopify store and we're looking forward to continuing our partnership in the future!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

3444444

Using app

14 days

Total reviews

1

Average rating

5.0

All reviews

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