Easyship ‑ All in One Shipping
Easyship ‑ Shipping App with Free Plan | Shopify App...
Rating
4.0
feedback
429
chart
#675
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
1%
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Less than a month
12%
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Less than a year
43%
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More than a year
41%
Reviews Summary
Easyship is a popular Shopify App that offers seamless integration with Shopify, making it easy for merchants to manage their shipping needs. The app provides features like packing inserts, rules for order processing, and an efficient package algorithm that automatically selects the right box based on product dimensions. Customers appreciate the responsive customer support, with quick live chat and phone assistance. Easyship offers a wide range of shipping options, including international shipping with affordable rates. However, some users have reported issues with printer compatibility, lagging software performance, and occasional discrepancies in features like custom box settings and checkout options. Despite these challenges, Easyship remains a valuable shipping solution for many ecommerce businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
Extremely poor customer service. Absolutely do not recommend. First of all, the app does not inform you that you need to upgrade to Shopify Pro or Advanced to be able to use features on their app (the courier fees showing up on your website). You find this out after paying for the app. I contacted support to receive a refund because this was the only reason I downloaded the app and they refused to refund me even though I had just signed up and have not and will not use any features on the app. I will be contacting my bank for my money back but everyone be aware of this if you are thinking of downloading.
Thanks for your feedback and we're sorry to hear that you haven't had a positive experience. Unfortunately, third-party calculated rates with Shopify are only available for Shopify Pro and Advanced users, and is a restriction imposed by Shopify, not Easyship. Our team have reached out to you to look into a resolution, so please contact us at your earliest. Best, Team Easyship
Nov. 15, 2024
This looks like a good app for shipping but it will require you to be on the Shopify Advanced or Plus in order to use the calculated rates at checkout.
Thanks for your feedback. Please get in touch with at [email protected] so our team can walk you through on how to use the platform and install rates at checkout.
Nov. 15, 2024
Really Really bad, software looks easy to use has plenty of bugs and issues here and there that you will discover on the long term. Our current issue is that DHL shipments will never work in DDP mode. So end customers will always be charged for taxes whatever terms you select (DDU / DDP) . Please BE AWARE that if you have an issue, the dev team will never fix it.
Thanks for your feedback. Our team would like to look into this for your and help you reach a resolution. Please get in touch with us at support@ easyship.com.
Nov. 3, 2024
Oct. 31, 2024
I tried a couple other solutions (Shippo, Stamps) before learning about Easyship. Both apps sucked. Like they were built in a weekend by someone who has never shipped anything. Then I tried Easyship. They integrate very well with Shopify, creating packing inserts to help me pick + pack. The app also has a “Rules” feature that makes it very easy to drag/drop logic like “if this order value, add insurance.” Or “if this country, always choose this courier.” Effortless. Like coding your own logistics solution without any code. And I especially enjoy the package algorithm. If you provide the correct dimensions and weights of each product inside Shopify Admin, Easyship will automatically choose the right box for you. Including from your own collection of boxes. Brilliant. I am very happy with Easyship’s product and fast support (<60 seconds live chat, phone). Check them out!
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