All reviews

Rating Breakdown

  • 5
    73% (234 ratings)
  • 4
    5% (17 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (6 ratings)
  • 1
    15% (49 ratings)

Reviews with Text

  • 95% (301)
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5 / 5 Share

Sept. 22, 2019

I used this app for our shipping management and it works perfect. The support is good and help us on everything we need.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2019

Easyship has made it so much faster for us to ship our parcels, no more multiple steps, the app will automatically fulfil orders and add in tracking numbers. Love that there are different courier options as well, especially when we have to ship overseas! Overall loving the app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

Exactly what I've been looking for to make international shipping a breeze! Customer support was excellent, and AJ from HK was always there to help me with any questions I had. Highly recommended and my first choice for sending products worldwide.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

Great freight solutions app, for small businesses. Am a small business, in Australia and this easyship platform helps me save money sending parcels within australia and newzealand. Shipping rates are great with their partnered couriers. One thing to consider is that you need to pick and choose the courier you use, Some couriers are more reliable than the rest but the easyship platform is easy to use after some playing around. to start off, i would recommend showing a higher delivery time to trial the faster couriers to avoid disappointment Support is decently quick and they try to answer your questions as soon as possible. David Um from Melbourne is highly accountable and is very hospitable in terms of providing support. Only issue is that their "cutoff" time for some couriers for next day pick up happens earlier than midnight, meaning an order placed at 4pm wont be picked up the next day, but rather the day after. With the cheap shipping options, i can work around this. Been a great experience so far, been using this app for months and will continue to do so. 5/5

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2023

It must be easy for customers to do business with you. Easyship has provided a fantastic integrated freight solution that makes transactions simple and fast. This has helped take our business to new markets and helped us grow significantly. Highly recommend Update** - costs to ship globally have gone through the roof, EasyShip still provide extremely competitive pricing, which allows us continued growth on a global scale.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

Easyship makes things easier to ship locally and internationally. The rates for shipping are great. We highly recommend the Easyship app! Thanks David Um and Jack for their great support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2019

We recently started using EasyShip and the transparency it provides to our customers. Our products also have a unique dimension and weight and EasyShip was able to give us better rates than what we were getting when working directly with the shipping carriers.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2019

I found the app and the whole software really easy to use. Any questions I had were answered swiftly, making the whole integration seamless. Really pleased I switched.

Using app

22 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 17, 2019

Before using Easyship we used three different app's for our domestic and foreign shipments. Now with Easyship it has streamlined our shipments into one app that has all shipped information on one page. I would recommend for any eCommerce vendor to control their shipments.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2019

Easyship has allowed us to take control of our shipping with an easy to use interface. We can now offer shipping options to our customers based on cost and time and overall our delivery times have improved significantly. Customer service is also amazing. Tracking details are very detailed and easy to access and resend to customers when they experience issues with a courier or a delivery. Thank you Easyship!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2019

This application is a must have, if you have plenty of shipment. It save the trouble of fulfillment, inserting tracking code and Notifying the customer! Dimensions of the product for packing could definitely be improve though. But with time this application will really benefit any company!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2019

**Edit** It was a rocky start but Jess from Easyship called and immediately jumped to help us with anything we needed to get going. She was patient and knowledgable. We look forward to using the Easyship system! I spent an entire 9 hour day trying to set this app up. Never succeeded. No real support except for them to send you links for you to read their info which only gives you more questions. No thank you! I will return to Go Shippo

Store

Shore

Using app

8 days

Total reviews

8

Average rating

4.6

5 / 5 Share

March 27, 2019

So far so good! Just started using this app and we love it. It's easy to use and their customer service is unbeatable. It's the best shipping service we've tried thus far.

Using app

16 days

Total reviews

8

Average rating

4.5

5 / 5 Share

March 18, 2019

I just changed my 1 star to 5 stars. Easyship went above and beyond to resolve our issues. Wonderful support. Beware of this Company. EasyShip was good until a few days ago when they charged us over $550 for some 6 months old shipping labels. EasyShips explanation was they were residential and some address correction charges. This is EasyShip's sneaky way to lure customer then charge more. Beware of this company. We will be closing our account. If you are going to charge something at least let your customer know what is it in advance.

Using app

7 months

Total reviews

12

Average rating

4.6

5 / 5 Share

March 4, 2019

So easy to set up and use. Very responsive service from the support team, and implementation team. They follow up regularly to make sure our needs are met!

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 3, 2019

The app is really easy to use and very useful in terms of being able to build analytics around all your shipping. Very seamless!

Using app

28 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 1, 2019

Pretty awesome. Their tech support was very helpful and it's super easy to integrate. Thank you very much

Using app

21 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 7, 2018

This app is easy to use and has lots of different courier options to choose from. The best thing is that small businesses like ourselves do not need to commit to a minimum pick up each time. All shipping labels are auto generated for us too, which cuts down a lot of time and effort.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

I ship items in many different size boxes and Easyship handles the shipping portion for my Shopify store excellently.

Using app

17 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Nov. 4, 2018

I am so glad someone came up with an idea to make this app. I have been barraged with requests for express shipping and other choices of couriers. This app literally solve my problem. Easy installation and setup. App usage is completely free. I may be wrong, but I believe the Easyship charges are passed on to customer's, i.e. included in the shipping charges. TIP: Easyship calculated rates shippings can co-exist with your own shipping rates. This is extremely useful when you want to have an option to offer cheap free shipping as well as having Easyship's express shipping choices. Also, it calculates Import Tax for overseas customers at checkout. Pretty useful for customers as they know there will not incur any hidden tax cost when their parcel reaches them.

Using app

About 4 hours

Total reviews

19

Average rating

4.7