All reviews

Rating Breakdown

  • 5
    72% (241 ratings)
  • 4
    6% (20 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    16% (53 ratings)

Reviews with Text

  • 95% (315)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2025

Gut

Store

NaturQuality

Using app

9 days

5 / 5 Share

Oct. 31, 2025

**Update** We are very impressed with easy ship's live virtual customer support. In about 20 minutes they were able to fix our issue and get us on the right track. We are glad to have our shipping working the way that we want it now. This APP does NOT WORK. I am a small business and purchasing this app has caused me nothing but problems. Customer service is not helpful NOR will they refund you for their poor product. Do not purchase this app if you want one that will actually work. It has either overcharged or undercharged on every single shipment I have used it with.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear about your experience. Our team have reached out to look into this issue.

5 / 5 Share

Oct. 21, 2025

great customer service. They helped resolve an issue quickly that was caused not by them but by a server outage at USPS that made shipments load funny.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

I’ve been on Shopify since October, and shortly after I switched to Easyship. While there is a free plan available, the paid subscription is absolutely worth it for me - especially because of the level of support. Whenever there’s an issue, the response time is very fast and the support team is genuinely helpful. The last person I spoke with was Sruthi, who assisted me with HS code issues and guided me step by step via chat until everything was resolved. Overall, I highly recommend Easyship. It not only saves a significant amount of time by eliminating the need to deal directly with multiple shipping companies, but it has also reduced my shipping costs considerably. For my business, Easyship has been noticeably cheaper than purchasing labels directly from carriers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Super einfach Sendungen mit easyship in die USA zu senden!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Chaithanya has the most outstanding communication skills with a sincere desire to assist. Thank you Easyship for providing me with such a high standards

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Neha Roy was a good person to talk too, help was there and everything was nice and smooth! Prices are also better then shopify themself atleast form what ive seen, its worth a look!

Store

4U2Heal

Using app

27 minutes

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 3, 2025

So far very good platform with competitive rates. Easy to use!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

have been using easyship for years. always reliable and quick to response and thank you Pooja for verifying our account

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

SRUTHI IS PROFESSIONAL AND HELPFUL

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Support is great, especially Naveen who was very helpful

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Thank you sunanda for the fast response for the cancel issues

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

easy to use, and most importantly the support is very timely and effecient.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Anup Kumar is an excellent staff. He is kind and took ownership and responsibilities of the entire issue. Strong sense of assurance and I’m very satisfied with the final result!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

I initially found some of the settings in the Easyship app a bit confusing, but the customer support chat team was incredibly helpful and guided me through everything step by step. Their responsiveness and professionalism made the setup process much smoother, and I really appreciate their assistance. Overall, the app itself is fantastic — it’s very well-designed, user-friendly, and has all the features needed to manage international shipping efficiently. I’m extremely satisfied and would highly recommend Easyship to anyone looking to streamline their shipping operations.

Using app

About 10 hours

Total reviews

8

Average rating

5.0