Easyship ‑ All in One Shipping

We have been using this for about a week and an issue arose. I asked AI and it did not have an answer. Asked to connect to a rep and the rep helped, but I was unclear. Asking for a video call, they schedule one for the next day and brought in one of the coders. It was very helpful and my questions were answered. So far, EasyShip seems to be working as expected while we tweak the mark up rate in Shopify.

Prasanna did a great job helping me with my Easyship issue. I am grateful for the timely reply and assistance. Thank you!

Very good support, so very happy at the moment with the app and support. Like the way it selects the best shipping option having entered my parcel sizes and weight and rules to select those. One thing missing is being able to pay for a collection from Royal Mail UK, I have to do that separately

Awesome, thank you so much Ajith for the quick support! Have a great day!

Easy to use, smooth and practical shipping app! Their team is extremely supportive and Joseph has been really helpful. Thank you again!

Excellent help!

Great platform, wish I would have found it sooner, easy to use, great support and really nice pricing

Good price, good customer service, easy to use

The Shopify integration is smooth, and syncing orders has been reliable. It has saved our team a lot of time by reducing manual work and making fulfillment much more efficient. We also appreciate the tracking features, which help keep customers informed throughout the delivery process.

Almost all of the agents we spoke to, gave an impressive assistance every time we have an inquiry about Easyship's services.

My representative, Mohammed was very helpful in resolving the issue my team was having with accessing shipping documents via Shopify. Originally thought to be an issue with Shopify, Mohammed continued to work with me when I was inclined to believe the problem was, in fact, with Easyship. It took a couple of days for the Easyship team to resolve the issue, but communication was clear throughout the process. I appreciate that my concerns were handled and all of the communication along the way.

Really helpful in navigating the ongoing tariff and duty changes across the EU and USA. They helped us implement solutions to prepay duties, ensuring a seamless customer experience without unexpected charges on delivery. They were quick to respond, thoroughly investigated our queries, and even carried out trial testing to confirm everything worked correctly, giving us extra reassurance throughout the process.

Great app with exceptional customer support

Great experience.

As a first timer, I had a lot of questions when setting up EasyShip with our 4 warehouses (we took on a lot out of the gate!). Lots of back and forth to get set up (box types, shipping rules, couriers, etc.) with all of the parties. Now that it's set up, it's straightfoward and reliable to use. I appreciate having a human point of contact when needed (sometimes the support tickets just disappear and it's hard to know what's open and what cases have been handled, etc.), so that's great; Avantika has been really helpful to work with!