All reviews

Rating Breakdown

  • 5
    79% (340 ratings)
  • 4
    5% (21 ratings)
  • 3
    3% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (49 ratings)
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5 / 5 Share

Feb. 10, 2021

This app has absolutely changed our business. I Heart Wall Art ship lots of big and bulky items from our workshop outside a major city and it's always been a nightmare to try and find good courier rates. We're getting the best details we've ever had now, and have found the system easy to use and incorporate into our business.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

As a brand that has been used to using Amazon FBA, the thought of handling international shipping from our Shopify store was admittedly daunting. Easyship has made the transition straight forward. We have connected with their partnered 3PLs in Hong Kong and the US who have also been great to work with. Being able to sync orders from Shopify to our 3PLs via Easyship has saved a lot of time. Especially since we don't have to prepare any shipping documents. The onboarding process and customer support has also been great so far.

Store

Tawbury

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

If I could give more, they'll get more...to make up for these 1-star toxic reviews. Be reasonable people. The setup can take some time as with many TP services/plugins, but the team at Easyship are extremely friendly and will go out of their way to help you if you're nice and easy to deal with too. I'd recommend setting up a demo phone call, keep a good relationship (as you should with business), and you'll have a seamless experience. They offer some serious analytical tools for an extra, But the basic free package is good enough. Good courier pricing as well. Personally, I've dealt with much third-party software, and the two account managers, Michelle and Shivanjali were top-notch. 10 out of 10. Definitely ask for their help if you're based in the States or APAC. Cheers guys, keep up the good work. Look forward to any new features. -Cal

Store

Eone

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2021

Easyship is really amazing. It makes shipping super convenient. All I have to do is sync the orders and click on a button and make the payment. The courier comes by to collect it and will then deliver to my customers. It's that bloody easy. Definitely a great app to have for any e-commerce store!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

We've had an amazing experience with EasyShip! Our Account Manager is super responsive, and the platform is easy to use for both Ops, Warehouse, and Customer Support team members. Reporting has improved so much since January when we onboarded. Would highly recommend.

Using app

12 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Jan. 10, 2021

Fantastic App! Some serious work ethics here compared to other apps I used before, i would really recommend this service.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

I give five star for the App! I wish it will have mobile friendly version in the future ;) fighting!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

This app are a bunch of professionals know what they are doing. This app are a bunch of professionals know what they are doing

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

We use Easyship to provide live shipping rates at checkout to our customers in Australia and soon we will start Worldwide. It's definitely increased our conversion rate! The customer service of Easyship is also excellent and very proactive

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

EasyShip is great. They seem to be committed to listing to their users and coming up with innovative ideas to make shipping easier. I cannot recommend EasyShip enough.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Highly recommend! This app is super wonderful! super supe supe supe supe supe supe supe supe wonderful!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

The support staff is very responsive. I had several concerns when starting to use the app and they were addressed right away.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 14, 2020

Great app and very useful. Fast communication and very helpful agent which will help you with all your questions.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2020

This APP is really nice team! They are honest, trustworthy, considerate partners , I am eager to recommend to anyone

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Seamless integration with our website. Great rates especially for the US. Also received great support from David in Melbourne!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

We have been using their international shipment for 3 months. Overall, the experience is positive. Our initial shipments were for our Indiegogo campaign. They worked with us to use batch shipment to save cost. After that, we are using their regular service for our daily orders. Their UI interface gives you a clear view of shipping cost and duty tax for each available shipping option. Although there are some glitches with the app, they will work with you to fix them quickly. They don't own warehouse, so, all the pick and pack work you will work directly with the 3rd party warehouse that they recommend. Although initially, we were worried about communication issues between 3 parties, it turns out to be a none-issue. We are very happy with the warehouse they recommended. Suggestion for improvement to them is the post-shipment support. You will be getting typical scripted answers many times. But that make you frustrated especially for orders that are stuck or missing. If Easyship wants to be differentiated from their competitors, establishing an effective communication channel with the couriers that they provide can be a game changer. Because that will allow them to provide more info to the clients when a shipment is running into issues during shipment. By the way, have a good relationship with your account manager is important. They have been very helpful in every occasion.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Where do I begin? It improved my efficiency a lot and I really like it. The team is very helpful....

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

Easyship has been a game changer for my business. I would recomend this app to anyone starting a product based ecommerce business.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

The App drew my attention during the outbreak and luckily it solved my issue. The App drew my attention during the outbreak and luckily it solved my issue.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

I am using this app now. Very responsible agent. I am using this app now. Very responsible agent. good app

Using app

4 days

Total reviews

2

Average rating

5.0