Easyship ‑ All in One Shipping

Easy to manage and wide selection of courier with competitive pricing. Great customer support.

Everything was perfect!

While the platform can be challenging to use at times, the support makes up for it. They are very willing to help with various shipping challenges and also give support when shipping to a new location.

Great Support

Although there was a slight hiccup in the beginning, it was soon resolved. Credit to Lauretta for her assistance. Would continue to use this service.

I am highly impressed with the responsiveness of easyship customer service. They are very friendly and helpful when we need them. Our customers are also very happy with our shipping results so far!

This is the only real usable shipping software for companies. There are so many options for both domestic but most importantly international. Many shipping software don't have Fedex as an option, you have to add your own account. Fedex has a new shipping option, International connect plus that is so affordable and quick. (Fedex only allows this if you have your own account if you ship 30k worth of packages a year.) None of my customers say that there are additional brokerage fees yet. The userface is really easy to use. You can do bulk edits very easily. You can merge same destination shipments (shopify does not let you do that, you need an app). There is a feature that lets you automatically add insurance. You can create a manifest. You can track the packages easily and ask for a refund for the label and insurance claims, and when you process the labels the custom forms populate with the shipping labels. On my computer the software lags extensively, and there are printer issues that emerged, as in the software would not populate shipping labels and if it did it would not be formatted correctly. I was told to use a different browser and that did fix the printer issue. Dhl is much cheaper on shopify, sometimes as much as $20 and shopify offers free DHL pickup with the purchase of the label. The really cool feature is what your customers see at checkout. They will see 3 options, cheap, middle, and quickest/most expensive. Then, your international customers will also see what they will pay in taxes and duties. That feature was on my site for the first 2 years. Then, it wasnt. I contacted easyship and they said it was shopify, I contacted shopify and they said it was easyship. I was on a grandfathered plan for both of them and after the hassle and 2 years, i decided to upgrade both plans and that still did not solve it. The onboarding process was great. Mine was years ago so not sure how it is now. This is a great software, there are issues and sometimes they are fixed and sometimes they are not. But compared to other shipping software this is really great.

Daniel was great! I accidentally disconnected us when I refreshed the page. Thank you for your help Daniel. Easy Ship support is always so great!

very efficient to connect my website with easyship.

The platform is simple and easy to use. And the rates are better than any other option I've found online - and I did A LOT of research. Extremely beneficial for Australian business with needs to ship to and from the US.

Great experience solving an edge case with Emily and the tech support team. They went above and beyond to figure out what was my problem and solving it within a day. Having been using easyship for almost a year now and really loving the platform and service.

Easyship is a great App with excellent customer service. Definitely the best shipping app on Shopify.

We are very happy with Easyship. I wouldn't hesitate to recommend this shipping company. It integrates with Shopify and gives our customers shipping options at checkout. They can choose DDP or DDU, the power is in the customer's hands. They are charged for the shipping option they select, so no hidden shipping costs as far as we are concerned. A brilliant company to use for shipping parcels in the UK or internationally. Fab customer service from Abhijith Mohan, Easyship Customer Support, they are always very quick and very helpful if and when we need support or have questions. Thank you

Easyship has been providing us with shipping solutions for over five years now. The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. Over the years, Easyship has simplified many procedures to be more customer-friendly, like making the insurance claims process very intuitive (though thankfully, these cases are rare). The customer support team is responsive and helpful, with special thanks to our customer success manager, Chris, who is our main point of contact for any customizations or improvements we need. If you want to make your shipping logistics easy and efficient, Easyship is definitely the right platform to choose.

Easy and effective always

I quite like it. Much better experience than buying labels directly from UPS etc... There is one thing I would really appreciate if you improved it: It would be great if the customs declaration could be made more 'versatile'. It seems there is no way to enter "Gift" or any other type of shipment. It is always 'Merchandise'. Also the Item description is way too short. for example, sometimes it is necessary to add "no commercial value" or "warranty replacement" etc...So a few more lines would be great. Keep up the good work!

Easyship's customer service Shadab is GREAT! Resolves problem promptly and swiftly even via emails!

We've been using Easyship for 10 years. We highly recommend it to any business looking to reach customers worldwide cost-effectively. The platform continuously improves in terms of UI, features, and solutions that bring you closer to your customers. After so many years, we are still impressed to be able to ship worldwide from multiple warehouses anywhere we are, with a simple click of a button. The effort to deliver your creation to the final customer is definitely underrated. Easyship is a bold statement, but they keep their word.