All reviews

Rating Breakdown

  • 5
    92% (342 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Jan. 21, 2022

Imran Sheikh was incredibly helpful with our transition of ownership with our Webgility account and the integration with Quickbooks and Shopify. He was very helpful, patient and professional. Thank you so much!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

The Webgility app is great! Anytime we have an issue thier staff is quick to help resolve any problems we have. Aman Pachori did a very good job in helping syncing our inventory quantities between Webgility and Quickbooks.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

We have for over 2 years now used Webgility to sync Quickbooks inventory with Shopify. On most occasions the application works but when you run into troubles, the tech support at Webgility is most supportive. Aman helped me today and also taught me to sync products. That there is a live person to walk you through issues, is something I most appreciate as a small business owner.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I had a problem with Shopify Tips not being set up correctly on my end. And that was keeping my automation from completing. Kanishk was able to help me get this fixed in just a matter of minutes! Very pleased with the level of service!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

This software work exactly as advertised. When i had I had a little hiccup Icall and Talk to Shoeb and he was very patient and fixed the issue quidkly.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

great consistent customer service and useful application. Pratul was very helpful and concise and saw the issue through to the end.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Always very helpful. Smita was very quick to help resolve the disconnection with Quickbooks Pro. Very happy with Webgility and the ease of use.

Using app

11 months

Total reviews

9

Average rating

4.3

4 / 5 Share

Sept. 15, 2021

I kept receiving an error code that no items or one or more of my amounts was not associated with an item in Quickbooks. Kanishk was readily available to help with exceptional customer service. The issue was quite simple to fix and reconnecting to Quickbooks with the Webgility extender resolved the issue. Thank you for the wonderful customer service!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 23, 2021

Himanshu He helped us in updating the Woo-commerce module and which results in downloading the refund and orders successfully. We have posted them into Quick Books as well. Thanks!!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

The customer support team are excellent, and very handy for any issues. I have been with them for 1 year, and now extending another year. Thanks

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2021

Kanishk - Your customer service is always great! I dont have to wait to get an answer and all the reps are extremely helpful. Thank you, Kanishk!

Store

HiBAR

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2021

Kanishk Fast to reply & overall helpful with syncing our products from quickbooks to webgility . !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 1, 2021

DO NOT do it. I had signed up for the Lite program for $15/month. For 12 months, they charged me $49/month. They will NOT respond to you. DO NOT use them. I would manually enter your transactions before you spend your hard earned money on this scam company.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey pkTURN, thanks for sharing your feedback. To resolve your concerns, we tried to contact you by phone and email several times. We’d be happy to connect with you to talk through these problems. https://help.webgility.com/s/contactsupport

5 / 5 Share

March 1, 2021

Shobhit helped me with the proper mapping of my Shopify store products to my QBO inventory. This makes tracking my inventory so much easier! downloaded latest items from quickbooks and shopify

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 4, 2021

Great app - makes syncing between Quickbooks Online and my store easy. When I get stuck, support is there to help!

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 22, 2021

Webgility is the key to integrating our quickbooks with our shopify store. It works well, I just wish there were maybe more tutorials available to learn the software.

Using app

About 5 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 21, 2021

I would not recommend doing business with this company. Their overage charges are absurd and after cancelling 4 days before our renewal date, they charged my credit card for $11,668.00 two days later. They refuse to give the money back. They say their policy requires 7 days notice. They are unhelpful rude thieves.

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 20, 2021

The support I received from Nikhlesh Verma was very comprehensive and effective. Although we couldn't resolve the accounting matter regarding Sales Refunds, this was a functionality issue and not an issue with Nikhlesh. Nikhlesh was very good at helping me.

Store

Chassie

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

Very helpful customer service and software, highly recommend, saves me a ton of time! Thank you Webgility for your wonderful team of support agents!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

This app saves me so much time in my bookkeeping. The support is helpful and quick to respond as well. I highly recommend!

Using app

Over 2 years

Total reviews

8

Average rating

3.6