All reviews

Rating Breakdown

  • 5
    92% (342 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

July 31, 2023

great customer service, faizan has been wonderful to work with! very thorough with our onboarding experience.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2023

Our company uses Shopify Plus and QuickBooks Enterprise (QBE) in a hosted environment. We were looking for an automated application to download all Shopify orders into QBE. After reaching out to several companies we decided to go with Webgility. The initial process for us was lengthy as we were downloading historical transactions. The Webgility team assisted with finding the proper hosting environment. Once we got past the historical posting automation we reset settings and we have been able to run smoother and have seen an improvement with posted orders/ payouts and inventory management. The Webgility support team has been fantastic even with the time zone difference. Thanks to all especially Faizan and Kanishk for being here to assist with all our questions, concerns and and getting everything running to par.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2023

I worked with Prerit Agrawal on the Spotify integration with Quickbooks. He was very knowledgeable and professional. So far the response times with any issues/questions has been ok as well. Nehal was very helpful on the tickets when needed help. We started implementing a week ago, this is our second week and working great.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

We were looking for a reliable app to sync our inventory and sales orders with QuickBooks Online and Shopify. Faizan was great to work with during the set up of the integration and made the onboarding experience very positive. He explained the features and functionality of Webgility in great detail. We considered other integration solutions but Webgility had all of the features we were looking for. The app is very user friendly and intuitive. We are looking forward to using it with Shopify and QuickBooks online.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

So far, so good. Sync works great and their onboarding and support has been terrific. Prerit was my onboarding specialist and he's been attentive and thorough.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2023

Very versitile application that allows the elimination of a large amount of manual data entry. I was greatly supported by Prerit Agrawal in the integration requirements. I wasn't prepared for the amount of decisions necessary to fully implement initially. Prerit was great at explaining and assisting in making decisions.

Store

Hydro45

Using app

15 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 19, 2023

So far the process has been great. The demonstrations are very helpful. System seems very user friendly and adaptable. Looking forward to more training and using the system to automate processes that are taking too long currently. Faizan has been so easy to work with and provides solutions. Appreciate his knowledge of the product and asking questions that will benefit our company.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

Without Webgility, we would not be able to run our inventory sync in the preferred way, and the ease of use with this software is second to none. Every time we needed a specific method of doing things within our process, Webgility already had the functionality built in, and the onboarding staff did an exceptional job with training us on the software. On top of this, anytime I have reached out with a question or issue with an individual order, I receive support within minutes, and the customer support staff is incredibly knowledgeable, especially Nehal who has helped us through several technical issues. Could not recommend this software and this team more.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2023

Himanshu Patil is was a great help with the set up and trouble shooting between enterprise and shopify. We are a unique store and he has helped solved all the issues. Wegility is now automated! Himanshu is very understanding and a problem solver.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

E-commerce is new to us. Our core market is wholesale. Webgility has helped automate this new segment for us. It reads data from QuickBooks, and transfers that live data to our Shopify store. This includes available quantities, pricing, etc. A great tool. And the customer service support we have received from Kshitij Tiwari has been superb. We call him our Webgility hero!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Our company operates a high-volume Shopify store and Quickbooks Enterprise hosted desktop. It has been very difficult to find something to replace the manual download and upload of transaction data we used to record invoices and payments. Most of the integrations out there only work with Quickbooks online, so I'm so happy Webgility invented the solutions that works for us! The implementation is quick and very professional.... Faizan is amazing -- he quickly understood our business process and was able to set up the robust accounting options that worked perfectly. The interface is (mostly) intuitive and extremely useful, drawing attention to the items that require intervention or setup in order to post correctly. We are extremely happy with the product so far and will look for additional ways to use it!

Store

Layrite

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

had some issues at first but support has been wonderful and is working closely with us to get everything right. Very happy with this product . It meets our needs perfectly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2023

Nice software with go-to functionality. Fast & seamless onboarding with Faizan from their Implementation Team. Satisfied customer!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Great communication! Very helpful! Faizan helped me to solve a lot of problems and was very patient during the training.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Absolutely amazing experience, our onboarding was completed with Faizan. Would highly recommend Webgility!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Prerit was incredible to work with. lots covered and was never impatient or unwilling to help us get things sorted out. look forward to our launch with webgility at our side.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2023

Prerit provided valuable assistance during my onboarding process and patiently answered any questions I had, making the transition a smooth and stress-free experience.

Store

KOYO

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Faizan was very thorough, patient and knowledgeable in his training. He made learning Webgility easy.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2023

Prerit was helpful and very thorough. He made sure we had understanding of each process before moving on.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Sami assessed my posting error problem immediately and set up a Ring/Central call to share screen and figure things out. When we hit a snag, we moved to TeamViewer and continued. We needed to work between Shopify, QB POS 19, and Webgility, all of which Sami navigated with ease. I have NEVER failed to get the support I need when I run into an integration error. All fixed! Go Webgility!

Using app

10 months

Total reviews

1

Average rating

5.0