All reviews

Rating Breakdown

  • 5
    95% (399 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (403)
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2 / 5 Share

June 19, 2024

If they did not lie to you during the onboarding process, it would not be bad. EXTREMELY over priced for what they WILL NEVER DO.. they DO NOT do complete inventory management. SYNCING inventory counts is not MANAGEMENT.. What company creates a product claiming that but FORGETS products COST MONEY and you have to pay people to those products.. YOu know Vendors? These people lied to me and told me they handle vendor bills into quickbooks and then after i started paying stated they dont do it.

Using app

6 months

Total reviews

4

Average rating

2.3

5 / 5 Share

June 12, 2024

If you're on the fence on whether or not to try Webgility compared to the other apps that tout the same features, be assured that Webgility and provide everything you need. If you have any other needs, just ask, typically they can come up with a custom solution for you as well. The onboarding sessions are essential to understanding and running Webgility, and they do a good job to make sure that everything works within their ecosystem. Everything is flexible and they seem to already have a fix or answer for any issue that comes up. Faizan is a real expert of their program and implementing and automating these processes is his specialty. Looking forward to many years of ease of use and quality of life improvements so that we can work on growing our business accordingly.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

We have used this for 5 years, 1 year with qbo and 4 years with quickbooks desktop and for the most part it has been very good. When we have had problems support has always been very quick to assist.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

excellebt servuce and everyone on the team is very helpful. qb sysnc is very well working with webgikty

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Webgility has streamlined about 80% of my manual data entry in QuickBooks and saved our small business a lot of money.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

We recently onboarded with Webgility, and the experience has been exceptional. The support provided clear, detailed instructions every step of the way, making the setup process seamless. Prerit explanations were thorough, ensuring we understood how to integrate our e-commerce and accounting platforms effortlessly. Webgility's helpful features, like automated accounting, real-time inventory tracking, and efficient order management, will significantly improved our business operations. Prerit professionalism and responsiveness have made a world of difference. Highly recommend Webgility for any business looking to streamline their processes!

Using app

1 day

Total reviews

2

Average rating

4.0

5 / 5 Share

May 28, 2024

Webgility has been great with the onboarding process. Things are running smooth thanks to Faizan and the team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

I needed help with automation of data for my online store and Webgility was perfect for our application. The program was easy to install and we received excellent support in guiding us through the process. Took 2 -30 minute sessions and we are already synced. If you have QuickBooks and are trying to sync data to Shopify, then Webgility is gold! It has already saved time and eliminated several manual tasks.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

We moved on from another software and the transition to Webgility has been excellent. Not only is it a great software, easy and intuitive, but the onboarding and customer service has been on point! We have 3 websites all with different requirements and they helped us get everything set up. There were of course some growing pains, but the staff was responsive and helped quickly to resolve. The software saved us a lot of time and energy and has been a positive overall experience.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2024

I love webgility. They always solve my problems and the problems are few.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Onboarding was very easy and Faizan was extremely helpful and knowledgeable.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

The onboarding was very effective and informative. Thank you Faizen, you were very helpful and knowledgeable

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

The customer service is incredible! It has so many great features that allow you to integrate it with Shopify and most other major marketplaces. It allows very fine-grained control over what posts where. It integrates with shipping services. And if there's something you can't figure out how to do, they're only an email or phone call away. Coming from other solutions over the past 20+ years, this is a breath of fresh air. Highly recommended!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2024

Integrations with QuickBooks are easy and work. Very refreshing!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Faizan, Thank you. The onboarding was easy and QuickBooks and Shopify are now completely automated!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Thanks to the exceptional assistance provided by Prerit Aggarwal during the onboarding process. Prerit's patience, extensive knowledge, and dedication were evident as he guided us through every aspect of the software, taking the time to address our team's questions and ensuring we all fully understood how to leverage its capabilities for our business. His willingness to go the extra mile and his genuine commitment to customer satisfaction truly set him apart, making the entire experience both enlightening and enjoyable. If your team is considering adopting Webgility Desktop, I highly recommend seeking out Prerit for his invaluable support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Thank you, Faizan (and the entire Webgility team) for help solve some of our pain points as a company as also help fix a problem caused by our hosting company. We have spent may hours on calls and everyone has been so kind, helpful and most of all patient as we were troubleshooting probably caused by other services. I cannot thank you all enough. Dave Zabriskie I cannot leave two different reviews, but that you for the help again!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Webgility staff is awesome, and the application is really helpful when it comes to data management.

Store

My Store

Using app

3 days

5 / 5 Share

April 16, 2024

Webgility, es una plataforma amigable y de muy fácil uso para la integración con Quickbooks, la atención al cliente es maravillosa, recomendado al 100%

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2024

The app itself is robust and flexible. We had certain conventions we were using operationally prior to switching, such as importing paid Shopify orders as Sales Receipts and using unpaid Invoices for our B2B customers, which Webgility was able to preserve. This makes continuity in reporting much easier! There are also many conveniences Webgility has embedded in their platform, such as recording processing fees, offering error reports, and flexibility in how items are mapped. However, we were especially impressed with the customer service. Faizan was our onboarding rep, and he was very methodical and patient- he went through our concerns one by one, and made sure all items were investigated and resolved. We are a company with years of history and operational protocols, and it was a relief to work with an agent who knew the software and was able to make it work with us, rather than us having to change our operations to match the default settings. I would highly recommend Webgility if you are looking to automate syncing information from one system to another.

Using app

2 months

Total reviews

10

Average rating

4.9