Webgility ‑ QBO & Xero Sync

Nov. 9, 2021

Kanishk provided prompt service and fixed all our problems today. We had trouble posting orders to QuickBooks, Kanishk found the errors and corrected the problem.

Nov. 8, 2021

easy to use, had great support to help onboard you. Quickly able to get the store up and running with product sync

Nov. 4, 2021

I use the app to help me keep all sales channels sinced in relation to inventory accuracy. This app will be very beneficial in optimizing my operation. Training on the product was very well communicated also. So far I am very pleased with this integration.

Nov. 4, 2021

This app has automated our order entry and reporting fulfilled orders; saving hours of work and potential errors from data entry. Well worth the short time required for set-up.

Nov. 4, 2021

Piyush was great help getting us set up with Quickbooks. I'm feeling very hopefully about the completing the inventory unification process based on the tech support we've received so far.

Nov. 4, 2021

Kanishk was ver helpful and understood all my needs and helped me quickly resolve my issue. post my transactions to quickbooks with this software.

Nov. 3, 2021

Great app, with exceptional support. They were extremely getting us up and running. Highly recommend.

Nov. 2, 2021

Himanshu He helped us in connecting with Quick Books when we were not able to get the option of QBs in the list

Nov. 1, 2021

great app, thanks Arun. We are able to sync the orders from Shopify to my Quickbooks . ..................................

Oct. 27, 2021

The Webgility app is perfect for our company. We have been members for years, and have saved a huge amount of time and money downloading and entering all of our orders from our Shopify website to Quickbooks. The program works extremely well, and if we needed help, we only had to call, and we were helped immediately. The quick answers are important when you are in business. Thanks to Shoeb Khan, Raunak Rai, and Nehal for all their terrific help!

Oct. 27, 2021

We are really excited to get started with this app. It is going to be such a time save for us. The people we dealt with were super helpful. We would definitely recommend this app to others.

Oct. 26, 2021

Webgility seems to be evolving and you need to make sure the app is up to date. It has a lot of functionality beyond what I need but we continue to work together to best understand the functions that are necessary for my business.

Oct. 21, 2021

Himanshu They have helped us in downloading ETSY orders and ETSY products in Webgility now we can post orders into the Quick Books. Excellent customer service!!!! Highly recommend.

Nov. 1, 2021

**Update** Over the last week or so, the support team at webgility has been working tirelessly to address my issues with the way the platform processes sales tax. While the issue remains, I am optimistic that they may find a solution. They have helped identify some of the improved handling available by using the desktop platform. My support rep Shoeb Khan has been very hands on and proactive. I have to say, that they really work hard to back up their product. For people that don't have the complications we have in our region, I would recommend the product based on the excellent product support they offer. The app is functional, but requires significant monthly "clean up" and cannot be trusted to accurately map or import sales taxes. It is able to capture the most basic transactions, but most transactions will ultimately require significant verification and correction in order to work the data into a format that works with the Quickbooks method for accounting for sales tax. Among other things, It is unable to accurately cope with sales tax groups, multiple sales tax codes, multiple tax authorities, or differentiate items that are subject to differing tax rates within the same jurisdictions. As a result, we are forced to perform dozens of correcting entries every month to properly record sales taxes on sales, even with the relatively small number of transactions we process monthly. It also struggles to correctly import refunds. We have been working with the app for more than a year in hopes that the problems would be addressed, but there have been no changes, improvements, or upgrades to the platform in this time period. While we spent many many hours with with the setup team working these problems, the fact remains that they could never achieve better than "sort of workable". In the end we settled for a setup that required the least amount of monthly data correction. It is functional, and because we paid for a year upfront, we will suffer along for the remainder of our subscription. Our business is a hybrid bricks and mortar and online business, and it really doesn't work well at all for us, so we would not recommend it, nor would we renew it unless they are able to address the issues.

Oct. 20, 2021

Himanshu heled us in posted sales tax correctly into the Quick Books by replacing the citycountyzip XML file. I appreciate all the help and patience.

Oct. 20, 2021

Himanshu Helped us in posting orders basis on the order status and how to post them paid or unpaid into the Quick Books through Webgility online.

Oct. 12, 2021

We are just starting our journey with Webgility but the process has been easy and our tech was very helpful.

Oct. 19, 2021

Support is great! Webgility (desktop version) is a very powerful tool. There is so much customization available for many unique circumstances. Once setup it can run in auto mode or you can do manual sync. There is a bit of a learning curve but Webgility support is AMAZING! I got a one hour on-boarding and a help line that is always available during regular business hours. I am still learning all that Webgility can do but help is only a phone call away and there is almost never much of a hold time to speak with an expert.

Oct. 7, 2021

Himanshu helped us in updating our Quick books point of sale software update to R8 version. We are using Webgility about an year

Oct. 5, 2021

I use this app to help me reconcile our bank statements and do bookkeeping. I really like how it makes my task easier. It would be nice if it had a good inventory integration between shopify and quickbooks