Webgility x QuickBooks Online

Oct. 1, 2024

Great Customer Service & Great Applications!!!!!!! Customer Service is fantastic here. I've had nearly immediate respond with anything I've asked about.

Sept. 25, 2024

Highly recommend using Webgility. If you have multichannel fulfilment needs it is your one stop shop to bring everything together.

Sept. 24, 2024

Webgility is a great tool, but it is frustrating for me that it does not post an exchange rate on Foreign Currency transactions. I have spoken with Webgilities technical support about this issue and their position is that QuickBooks should be posting the exchange rate. The outcome of this is that we have to manually change a couple thousand transactions each year that are sold on Amazon in Canada. Each transaction is posted as having a currency exchange rate of one. Last year, we had to take a $60K write down at the end of the year because of this problem with the Webgility integration. Outside of that (significant) issue, it works very well. I do love the feature that transactions can be unposted, settings revised, and reposted. That feature has been pure gold.

Sept. 18, 2024

Fantastic app! We cannot run our business without it. Customer Service is outstanding. Highly recomend it! The experience with QB and Webgility is impressive after it is all synched.

Sept. 17, 2024

My review is for the onboarding that I just completed. David P. was professional, polite, and thorough. I really liked working with him. Regarding the app itself, I am really liking the potential of what I see so far and I expect that I will end up loving what it will do for me

Sept. 17, 2024

So happy to finally get this integration working and so far the Webgility team has been wonderful. There is still work to be done but we have had amazing support from their team as they help us transition through this.

Sept. 17, 2024

The step by step instructions were helpful to reinstall the extension, but I needed to have support dial in to fix my problem. As soon as he did I was all set!

Sept. 10, 2024

Prerit Agrawal was amazing.. He answered all my questions and was very patient. Thank you for having an onboarding representative that is so kind, especially when it is intimidating using a new product..

Sept. 2, 2024

It works until it doesn't. Not reliable and alot of features have actually don't work until you spend days on chat with c.s. to finally get them fixed or told that feature doesn't work. CUSTOMER SERVICE TECH SUPPORT IS HORRIBLE1

Aug. 19, 2024

We starting using this app to sync Shopify orders with Quickbooks. The support we have gotten from the Webgility team has been great. Would highly recommend to anyone who might need this for their bookkeeping.

Aug. 15, 2024

Kshitij, Sagar, and Faizan did a lot of customization for our system for a unique scenario where we use Shopify and Stripe. We have a custom configured solution that now allows us to auto reconcile our payouts in QBO. The team is super smart and capable. Thanks guys.

July 31, 2024

Wow! Excellent customer service! I did not expect to have such a thorough and patient experience with a Shopify App developer, but the team at Webgility did an amazing job with actively reaching out & assisting with connecting my Shopify Advanced store to my Quickbooks Online account. They walked me through each feature of their platform and ensured that I knew all the ways that I can automate and sync features between the two platforms. The only small issue I have (unrelated to on-boarding process) is that I use Authorize.net as my payment processor (not Shopify Payments or PayPal because I sell "high-risk" items), so that's the only thing I will need to manually track. They assured me that they are actively working to implement this feature now, and anyone using Shopify Payments/PayPal should not have an issue with this. Luckily, I'm only selling B2B at the moment & not using Authorize.net much for sales (mostly manual ACH payments with payment link emailed from QB). 5/5 review from the amazing on-boarding experience & available support for ongoing questions.

July 25, 2024

Great customer service and software. Highly recommend this to any user who integrates quickbooks with shopify

July 2, 2024

Is an amazing product. Great functionality back and forth between the two platforms. Highly recommend.

June 17, 2024

Has been extremely helpful with resolving a recurring issue with syncing to Quickbooks online!

June 17, 2024

Excellent product. Faizan helped with onboarding and it was a breeze. This will save us hours per week by removing manual accounting processes.

June 6, 2024

Friendly service and awesome onboarding sessions to help connect Shopify with Quickbooks and ShipStation. Great tool for automation.

June 6, 2024

Thorough explanation and detail in the intro call. Faizan did a nice job.

June 5, 2024

May 28, 2024

Great customer service as always. The integration with Quickbooks is amazing and saves so many hours.