All reviews

Rating Breakdown

  • 5
    92% (797 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (851)
Review RSS Feed Review RSS Feed

3 / 5 Share

Oct. 22, 2020

The app works once it is set up but could be more user friendly during set up. Its a little cumbersome for average users.

Using app

23 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 21, 2020

Using this application was very easy. Simple to navigate and very helpful during tech support assistance

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Gurneet was very helpful and quick and resolved my issue easily. Very thankful for your support! I highly recommend!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

SHOBHIT - Customer support representative was exceptionally helpful in assisting me to resolve an issue with my database. Fast, efficient service, very pleased.

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Oct. 13, 2020

Webgility has been a great help in automating our sales order and Quickbooks accounting processes. The integration team gave us all the time we needed and ensured our success. Most importantly, Swapna, our technical support person has been very responsive and most helpful with quick responses and deep knowledge of the application.

Store

fatty15

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

I love this app! It integrates well with Quickbooks POS and has streamlined selling online so easily. The Customer Service is WONDERFUL! Swapna was incredibly helpful in particular. She took them time to help my solve my issues and was very patient and kind.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

This app has been a lifesaver for our business, and the customer support has been over the top wonderful to make sure we have what we need to have a successful online store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 12, 2020

I use Webgility to sync my Quickbooks Desktop POS and my Shopify store. The product has many features, but some I do not need or do not have experience with. I have struggled a bit to sync my products, but today Smita Sharma helped me tremendously. She gave me many great insights, and made me much more confident in what steps to take. AND, of course I know she and the other staff are always just a phone call away. Smita gets FIVE stars.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 12, 2020

Having little knowledge about computers. The Rep handeled my problem very easy for me. We love how shopify and quickbooks work to make the process easy to use.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Excellent service at all times. Never feel left without support. Program works as described and is a huge help to our sales order process. Integrates smoothly with Quickbooks, making our process seamless. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Very happy with the app, its helped me saved time. We had some issues initially setting up but they were very responsive and diligent in solving the issue which is rare (most software companies are aggressive in sales but then a nightmare in tech support) Webgility so far has exceeded my expectations, would recommend 100%

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 9, 2020

I am using Quickbooks Enterprise and was unable to connect to my Webgibility but received assistance from Smita and she was amazing. Best help I have received in a very long time.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 8, 2020

testing this app versus THUB. Don't have quite enough experience yet but i can say their support is awesome. very easy to get a hold of someone and easy to resolve issue as they can do a remote login. so far so good!

Using app

2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 8, 2020

Himanshu was incredibly helpful, making sure Webgility worked within our unique Shopify to Quickbooks process. We all three are BIG PET LOVERSSS....

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Shobhit was great! Helped me with what I needed and also provided me a case # for future additional support.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

I use this with QB online. My system is pretty complex and Webgility has helped me automate accounting with Amazon, Etsy, Shopify, Ebay etc.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

This app has saved me a great amount of time. And the customer service is fast and friendly. I highly recommend this program to link your shopify stores to Quickbooks Desktop!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Update: 1/5/2023 After a frustrating start to getting a significant issue resolved, Mudasir stepped in to help decipher why data was being overwritten. His magic touch resulted in not only the problem getting solved, but set the stage for making sure it doesn't resurface. My most recent interaction with Nehal provided insight into why an unexpected inventory issue occurred, and gave me the added understanding that it was not likely to be an ongoing issue. The Webgility connection between Shopify and Quickbooks is stable, and the support team does a great job.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Himanshu He was clear, he was quick and he was eficiente. He helped us in processing an order for shipping. we Use Webgility with Quick Books POS system.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Webgility is working great with quickbooks. Vipin did a great job helping us tonight migrate our database from one server to another. He was very knowledgable and helpful and made quick work of what we thought would be a long task. PERFECT!

Using app

Over 2 years

Total reviews

3

Average rating

5.0