All reviews

Rating Breakdown

  • 5
    92% (805 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 98% (857)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2020

The Webgility tech support is always very helpful, and the service is fantastic for transferring all of our Shopify data into Quickbooks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Webgility is very helpful app to sync inventory Quickboods and shopify and other sales channel like Amazon Ebay. Also customer support is extremly kind and helpful.

Store

APLAZE

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

The agent was super helpful and I would recommend. Efficient and helpful and the application works well with POS and Shopify

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Game Changer !! We used to manually add all of our orders into Quickbooks and mistakes were made and it was time consuming. With Webgility we have time to work on our business and not do data entry. We have had a few issues with configuration but Nikhlesh our support person is excellent and has resolved any issues we have had !!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2021

Everyone at Webgility has always been so pleasant and helpful! It was a big challenge to restart our ecommerce shop in the beginning of the pandemic last year, but Webgility kept at it and got it going. Lately, any issues have been quick and easy to solve. Today, Aurn updated the software and our database and posted some orders that hadn't made it to our QB POS for some reason. Thanks so much Arun and Webgility!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

Support using the app and the online assistance was prefect! Had dropped connectivity after Webgility update to 8.2. Assisted with resatring all services. Could not be more happy with the results. We currently use Shopify, Webgility and sync all trasnactions with QuickBooks Point of Sale.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 23, 2020

This is going to make life so much easier once I have my items mapped. I do think that the mapping feature needs a little change to enable you to search fields that would make it easier ! Other than that the software is great. Tech support is awesome

Using app

28 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Oct. 22, 2020

The price is very misleading. IT'S NOT $49 IT'S $249 MINIMUM A MONTH FOR QUICKBOOKS DESKTOP. This is not honest.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the feedback on this. Our intention is not to mislead. We've adjusted the pricing shown on this app listing to more-accurately reflect the desktop offering and explicitly call out the online option. Webgility is incredibly robust, offering customers online and desktop options. Listing the online packages here is meant to inform those who happen to land on this listing, but are looking for a cloud-based application, that there are online options. Apologies for the confusion.

5 / 5 Share

Oct. 22, 2020

It's been a little challenging to get things set up correctly but we're very excited about the capabilities of this program and the support has been fantastic!

Using app

21 days

Total reviews

4

Average rating

5.0

3 / 5 Share

Oct. 22, 2020

The app works once it is set up but could be more user friendly during set up. Its a little cumbersome for average users.

Using app

23 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 21, 2020

Using this application was very easy. Simple to navigate and very helpful during tech support assistance

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Gurneet was very helpful and quick and resolved my issue easily. Very thankful for your support! I highly recommend!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

SHOBHIT - Customer support representative was exceptionally helpful in assisting me to resolve an issue with my database. Fast, efficient service, very pleased.

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Oct. 13, 2020

Webgility has been a great help in automating our sales order and Quickbooks accounting processes. The integration team gave us all the time we needed and ensured our success. Most importantly, Swapna, our technical support person has been very responsive and most helpful with quick responses and deep knowledge of the application.

Store

fatty15

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

I love this app! It integrates well with Quickbooks POS and has streamlined selling online so easily. The Customer Service is WONDERFUL! Swapna was incredibly helpful in particular. She took them time to help my solve my issues and was very patient and kind.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

This app has been a lifesaver for our business, and the customer support has been over the top wonderful to make sure we have what we need to have a successful online store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 12, 2020

I use Webgility to sync my Quickbooks Desktop POS and my Shopify store. The product has many features, but some I do not need or do not have experience with. I have struggled a bit to sync my products, but today Smita Sharma helped me tremendously. She gave me many great insights, and made me much more confident in what steps to take. AND, of course I know she and the other staff are always just a phone call away. Smita gets FIVE stars.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 12, 2020

Having little knowledge about computers. The Rep handeled my problem very easy for me. We love how shopify and quickbooks work to make the process easy to use.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Excellent service at all times. Never feel left without support. Program works as described and is a huge help to our sales order process. Integrates smoothly with Quickbooks, making our process seamless. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Very happy with the app, its helped me saved time. We had some issues initially setting up but they were very responsive and diligent in solving the issue which is rare (most software companies are aggressive in sales but then a nightmare in tech support) Webgility so far has exceeded my expectations, would recommend 100%

Using app

4 months

Total reviews

2

Average rating

4.5