All reviews

Rating Breakdown

  • 5
    92% (797 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (851)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2020

I use Webgility to communicate between QB & our Shopify store which help to manage our inventory and all our orders in Quickbooks. This is a brilliant program and their support matches it!

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 8, 2020

Kanishk helped me integrate my new QB location to Webgility. He quickly walked me through the process and I appreciate his help and his knowledge. I have always had great customer service with all of the Tech Support personnel at Webgility.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

Helps us keep our inventory levels up-to-date quick and easy. Support is always quick and handles the issue.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2020

The technician assisting me was very helpful and quickly resolved my issue. It was a very positive experience.

Store

LogoJet

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2020

Kanishk was great to work with, and I appreciate all the help. Thanks!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2020

Vipin was very helpful!! he explained every single step he took to fix our store syncing problem

Store

NUX

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2020

Vinayak was extremely helpful! Thank you. Webgility is a great software that we are able to use for accounting. I would recommend Webgility.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2020

Vinayak was super helpful in helping us when we lost our Amazon connection. He stayed on the phone while we tried different things until we were back in business! Its great being able to call and speak with someone via phone for support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2020

Kanishk was very helpful. This is a very powerful app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2020

Love the webgility app for Shopify. It really helps to streamline our order process and accounting!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2020

Support was very helpful in fixing my transaction issues. the problem was solved in 1 day. thanks for your help.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

The customer service team has always been fantastic. They are truly knowledgeable in their product, as well as quickbooks, Shopify and Amazon (at least that's what I'm using Webgility for). In particular Nikhlesh was very helpful and knowledgeable. Great company.

Using app

6 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 25, 2020

This is a robust program with far more bells and whistles then you probably ever need or use. From the time Webgility was installed, the software never performed properly. The scheduler continually would freeze our company QuickBooks File and not allow other users to then login. We updated our version of QuickBooks, rebuilt our company file, moved computers, contacted level 2 support and nothing worked. Ultimately Webgility put in a ticket to Intuit because they could not deliver a solution. In the end, we had the software shut down for a month until we found a better, simpler solution called Connex which I would highly recommend over Webgility.

Using app

7 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 26, 2020

Himanshu did a wonderful and thorough job assisting my company with getting the data downloaded into Shopify from my QuickBooks POS system. He stayed on the project until all issues were completed. Thank you Himanshu for all your help! We all greatly appreciate it! ~Erv, Holy Cross Books and Gifts.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

Vinayak was extremely helpful - explained things very clearly - inventory additional question for me that makes the operation more efficient - really appreciated the patience and time spent with me to get going with Webgility and will commend Webgility to other with any hesitation...A

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Vinayak was very helpful with my Webgility questions. I would strongly recommend Webgility. Thanks..

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Vipin and team are very helpful and knowledgeable. We would highly recommend the Webgility Application

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Himanshu Thank you very much for your help today. It was a pleasure working with you. My issues have been resolved professionally and I am very satisfied with the service I received.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Nikhlesh is the best!!! He answered everything I needed and was so patient and helpful. We were having issues the way our tax was being imported and he managed to clear everything up as well as some item importing. Their customer service is excellent. The tool requires some set up, there are so many settings that it is best to work with support, but we have been using webgility for years now and everytime I work with support our importing gets better and better. Thank you Nikhlesh!!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Although we are just getting started with Webgility and Shopify, we are excited at its possibilities. So far so good and the support has been professional, friendly and excellent. We look forwarding to getting up and running and able to do all of this on our own.

Using app

10 days

Total reviews

1

Average rating

5.0