All reviews

Rating Breakdown

  • 5
    92% (797 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (851)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2020

I use this app with our Shopify site, Kanishk helped me to get our scheduler working properly and help to use the application properly. He was very helpful and good to work with.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

The ease of using Webgility has greatly improved our day to day function. The automatic syncing with QB and our online store has been a vast improvement from the previously manual and time consuming process. Kanishk Sahu (and every other person we've spoken with) is always very helpful, taking time to explain in detail the functions of the system and assist with any issues we may have.

Using app

Over 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 5, 2020

Vinayak was very helpful in solving my issue. He went above and beyond to solve my issue. Thanks so much!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

We've used Webgility for a few years now, with another platform, Amazon, and now Shopify. Their support team is top tier! I have spoken with many support team members and they have all been so kind and helpful. Today I spoke with Anon who was a great help and so kind to speak with! Everyone goes above and beyond on the support team.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Himanshu was a great help today with configuring our Shopify store. I really appreciate his attention to my questions and him helping me to understand the steps on my own.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Very good service! It is very fun, I love webgility and recommend it to the whole world. If you don't use it, you really should! Really great customer service too!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Migrating was easy! Their tech support is easy to work with, so professional and they get it right the first time!

Using app

18 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 24, 2020

Great service ..very prompt. Thank you Vipin! I highly recommend this application. Thank you Webgility.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

We were having issues with our product sync. Support team reached out quickly and efficiently solved our problems and got us back on track!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

I was having technical problems with my Webgility app and they service department was quick to return my support ticket. I spoke with Chandra Shekhar Yadav and he was on my problem! He ran into a few issues and still did not give up; he contacted his support and was able to solve the issue! I am so thankful that my store is back and running; thanks to Webgility support team! Thank you!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2021

This app works beautifully for Quickbooks POS, where no other app does. The support is excellent. Patient, courteous, and efficient. I did not have to wait, and Nikhlesh was extremely helpful, fixing all of my errors and demonstrating how to use the system. I highly recommend this product and company!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Webgility is the only app we have found that will reliably bi-directional sync Shopify & QuickBooks. Most of the support guys are good, including Shekhar. A few of them struggle, but that is probably to be expected in any support organization as new staff is trained. Overall we are disappointed in how often we have to call support because of problems with Webgility, but they always resolve our issue either manually or with an app update, which is frequently required & is a manual process. The app is also expensive compared to other Shopify add-on apps, with ever user requiring a separate license plus one for the dedicated "server" that does the actual sync. We check frequently for an alternative to Webgility that is less expensive, more reliable & does everything it does, but haven't found anything even close yet.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

The webgility team was very fast in diagnosing my problem and walking me through the steps to fix it. Definitely appreciated in this time crunch world we live in. Thank you to Kanishk!!

Using app

About 1 year

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 14, 2020

Customer support has great hours and usually no wait time. SC agent Vipin was very helpful and surely knows his way around integrations.

Store

KABOOST

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Himanshu was wonderful to work with, solved my issue in no time and had me on my way! Thank you so much!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Very helpful to assist with the webgility upgrade. The person helping is Vipin. I highly recommend the app for ease of use and integration to QB

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

I had an issue with setting up customer accounts. Support was helpful & easy to work with. The issue was quickly resolved.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Great app. Highly recommended. Customer service is excellent. We use it to integrate our stores into one shipping portal and it works great!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Very helpful, I do enjoy using this app makes online shopping so much easier. Nikhlesh was very helpful during our call this morning.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2020

Himanshu provide excellent customer service and help solve my issue that i had. I would recommend him to anyone and he should be promoted! Great Service. ...

Using app

5 months

Total reviews

1

Average rating

5.0