All reviews

Rating Breakdown

  • 5
    92% (797 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (851)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 2, 2020

Great support. Easy to contact. Able to find work-arounds for certain features and seem to be proactively working on updates to help us with tracking inventory across multiple locations.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 31, 2019

Vinayak was an awesome amazing tech Got all questions resolve excellent customer service personality

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2019

Vipin was incredible helping solve my sync issue. I am so excited to use webgility again! I had a lot of technicians tried to solve my issue but he fixed in a few minutes.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2019

This app has streamlined our order processing and allowed us to grow our business - very grateful to have this app! When I call customer service, I get friendly and helpful staff that sticks with the problem until there is a solution. Today Vipin provided wonderful customer service, and Vikram has been fantastic in the past as well.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

I use this app to sync orders with QuickBooks desktop. It runs automatically in the background. Customer tech support is top notch and quick to solve issues when they arrive.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 20, 2019

Vinayak has been very helpful to resolve my gift card issue in a timely manner. Recommend working with him at Webgility.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 20, 2019

The service is very professional. I would recommend this company to anyone. Excellent customer service!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Shekhar has been super helpful multiple times when I called this week. He made sure I would understand the steps he was going through when fixing my issues. I hope to talk to him again next time I call. Thanks! Emilie

Using app

About 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

Dec. 19, 2019

These guys are knowledgeable and helpful. The reason for 4 stars instead of 5: (1) they kinda force everyone to give them a 5-star review at the end of the remote session with them--they literally go into the review, THEY click on the 5 star, and tell you to write. Has a tiny bit of a hostage-type feel to it. Too bad because they probably could earn the 5 stars ethically if they didn't do that. I don't think they understand the American mindset of their customers: the moment you mess with our freedom, we will protest. Hence the 4 stars.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 18, 2019

Himanshu Himanshu is the BEST. He spent the time to update my stores efficiently. The updates are going to reduce my manual data entries into Quickbooks. This is HUGE and the reason why we use WEBGILITY! THANK YOU HIMANSHU

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

Great app for syncing inventory between Shopify and Quickbooks. Great customer service always. Thank you very much to Mudasir Z Mir for all your help!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

I use Webgility to sync my Shopify and Amazon orders to Quickbooks. It is fast and easy. The service is outstanding and over the top helpful.

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 18, 2019

Mudasir Z Mir, was extremely helpful, polite and friendly and taught me some new things. I highly recommend his services. :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Webgility has been great! The customer service department has been extremely helpful and are very quick to answer the phone and trouble shoot any issues we may be having. Thank you Vinayak for all of your help!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

Himanshu was very helpful in getting our Shopify website account connected to our Quickbooks desktop.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

This app work great with Quickbooks Desktop. The support staff is always great to work with and alway gets the issue fixed on the spot, event if they need to do coding. It's worth all the money it cost, don't cheap out with the other apps, it's not worth the time.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Vinayak assisted us in reconciling an inventory issue in SHOPIFY. Webgility helps us keep inventory synched between SHOPIFY and QuickBooks. Whenever we have an issue, Webgility tech support sticks with us until the issue is resolved.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 12, 2019

Kanishk really helps for us, good job. thank you so much. He solves the problem for us. He helps to create a new account and solves the connection trouble for us. He fixes the problem for three computers.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2019

VinayakI, was the representative I was working with & he was extremely helpful. Webgility has been a must have for our business.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

We use Desktop Sync all the time and it works perfectly. Support is very good from Webgility especially Vinayak.

Using app

Over 2 years

Total reviews

1

Average rating

5.0