All reviews

Rating Breakdown

  • 5
    92% (805 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 98% (857)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2020

Customer support has great hours and usually no wait time. SC agent Vipin was very helpful and surely knows his way around integrations.

Store

KABOOST

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Himanshu was wonderful to work with, solved my issue in no time and had me on my way! Thank you so much!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Very helpful to assist with the webgility upgrade. The person helping is Vipin. I highly recommend the app for ease of use and integration to QB

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

I had an issue with setting up customer accounts. Support was helpful & easy to work with. The issue was quickly resolved.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Great app. Highly recommended. Customer service is excellent. We use it to integrate our stores into one shipping portal and it works great!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Very helpful, I do enjoy using this app makes online shopping so much easier. Nikhlesh was very helpful during our call this morning.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2020

Himanshu provide excellent customer service and help solve my issue that i had. I would recommend him to anyone and he should be promoted! Great Service. ...

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 2, 2020

Great support. Easy to contact. Able to find work-arounds for certain features and seem to be proactively working on updates to help us with tracking inventory across multiple locations.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 31, 2019

Vinayak was an awesome amazing tech Got all questions resolve excellent customer service personality

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2019

Vipin was incredible helping solve my sync issue. I am so excited to use webgility again! I had a lot of technicians tried to solve my issue but he fixed in a few minutes.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2019

This app has streamlined our order processing and allowed us to grow our business - very grateful to have this app! When I call customer service, I get friendly and helpful staff that sticks with the problem until there is a solution. Today Vipin provided wonderful customer service, and Vikram has been fantastic in the past as well.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

I use this app to sync orders with QuickBooks desktop. It runs automatically in the background. Customer tech support is top notch and quick to solve issues when they arrive.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 20, 2019

Vinayak has been very helpful to resolve my gift card issue in a timely manner. Recommend working with him at Webgility.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 20, 2019

The service is very professional. I would recommend this company to anyone. Excellent customer service!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Shekhar has been super helpful multiple times when I called this week. He made sure I would understand the steps he was going through when fixing my issues. I hope to talk to him again next time I call. Thanks! Emilie

Using app

About 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

Dec. 19, 2019

These guys are knowledgeable and helpful. The reason for 4 stars instead of 5: (1) they kinda force everyone to give them a 5-star review at the end of the remote session with them--they literally go into the review, THEY click on the 5 star, and tell you to write. Has a tiny bit of a hostage-type feel to it. Too bad because they probably could earn the 5 stars ethically if they didn't do that. I don't think they understand the American mindset of their customers: the moment you mess with our freedom, we will protest. Hence the 4 stars.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 18, 2019

Himanshu Himanshu is the BEST. He spent the time to update my stores efficiently. The updates are going to reduce my manual data entries into Quickbooks. This is HUGE and the reason why we use WEBGILITY! THANK YOU HIMANSHU

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

Great app for syncing inventory between Shopify and Quickbooks. Great customer service always. Thank you very much to Mudasir Z Mir for all your help!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

I use Webgility to sync my Shopify and Amazon orders to Quickbooks. It is fast and easy. The service is outstanding and over the top helpful.

Using app

6 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 18, 2019

Mudasir Z Mir, was extremely helpful, polite and friendly and taught me some new things. I highly recommend his services. :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0