Webgility ‑ QuickBooks Online

I was having technical problems with my Webgility app and they service department was quick to return my support ticket. I spoke with Chandra Shekhar Yadav and he was on my problem! He ran into a few issues and still did not give up; he contacted his support and was able to solve the issue! I am so thankful that my store is back and running; thanks to Webgility support team! Thank you!

This app works beautifully for Quickbooks POS, where no other app does. The support is excellent. Patient, courteous, and efficient. I did not have to wait, and Nikhlesh was extremely helpful, fixing all of my errors and demonstrating how to use the system. I highly recommend this product and company!

Webgility is the only app we have found that will reliably bi-directional sync Shopify & QuickBooks. Most of the support guys are good, including Shekhar. A few of them struggle, but that is probably to be expected in any support organization as new staff is trained. Overall we are disappointed in how often we have to call support because of problems with Webgility, but they always resolve our issue either manually or with an app update, which is frequently required & is a manual process. The app is also expensive compared to other Shopify add-on apps, with ever user requiring a separate license plus one for the dedicated "server" that does the actual sync. We check frequently for an alternative to Webgility that is less expensive, more reliable & does everything it does, but haven't found anything even close yet.

Webgility is a great tool to connect your online store to Quickbooks desktop version, Kanishk helped me set up our store quick and easy!

The webgility team was very fast in diagnosing my problem and walking me through the steps to fix it. Definitely appreciated in this time crunch world we live in. Thank you to Kanishk!!

Customer support has great hours and usually no wait time. SC agent Vipin was very helpful and surely knows his way around integrations.

Himanshu was wonderful to work with, solved my issue in no time and had me on my way! Thank you so much!!!

Very helpful to assist with the webgility upgrade. The person helping is Vipin. I highly recommend the app for ease of use and integration to QB

I had an issue with setting up customer accounts. Support was helpful & easy to work with. The issue was quickly resolved.

Great app. Highly recommended. Customer service is excellent. We use it to integrate our stores into one shipping portal and it works great!

Very helpful, I do enjoy using this app makes online shopping so much easier. Nikhlesh was very helpful during our call this morning.

Himanshu provide excellent customer service and help solve my issue that i had. I would recommend him to anyone and he should be promoted! Great Service. ...

Great support. Easy to contact. Able to find work-arounds for certain features and seem to be proactively working on updates to help us with tracking inventory across multiple locations.

Vinayak was an awesome amazing tech Got all questions resolve excellent customer service personality

Vipin was incredible helping solve my sync issue. I am so excited to use webgility again! I had a lot of technicians tried to solve my issue but he fixed in a few minutes.

This app has streamlined our order processing and allowed us to grow our business - very grateful to have this app! When I call customer service, I get friendly and helpful staff that sticks with the problem until there is a solution. Today Vipin provided wonderful customer service, and Vikram has been fantastic in the past as well.

I use this app to sync orders with QuickBooks desktop. It runs automatically in the background. Customer tech support is top notch and quick to solve issues when they arrive.

Vinayak has been very helpful to resolve my gift card issue in a timely manner. Recommend working with him at Webgility.

The service is very professional. I would recommend this company to anyone. Excellent customer service!!

Shekhar has been super helpful multiple times when I called this week. He made sure I would understand the steps he was going through when fixing my issues. I hope to talk to him again next time I call. Thanks! Emilie