All reviews

Rating Breakdown

  • 5
    92% (805 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 98% (857)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 16, 2019

Webgility has been great! The customer service department has been extremely helpful and are very quick to answer the phone and trouble shoot any issues we may be having. Thank you Vinayak for all of your help!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

Himanshu was very helpful in getting our Shopify website account connected to our Quickbooks desktop.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

This app work great with Quickbooks Desktop. The support staff is always great to work with and alway gets the issue fixed on the spot, event if they need to do coding. It's worth all the money it cost, don't cheap out with the other apps, it's not worth the time.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Vinayak assisted us in reconciling an inventory issue in SHOPIFY. Webgility helps us keep inventory synched between SHOPIFY and QuickBooks. Whenever we have an issue, Webgility tech support sticks with us until the issue is resolved.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 12, 2019

Kanishk really helps for us, good job. thank you so much. He solves the problem for us. He helps to create a new account and solves the connection trouble for us. He fixes the problem for three computers.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2019

VinayakI, was the representative I was working with & he was extremely helpful. Webgility has been a must have for our business.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

We use Desktop Sync all the time and it works perfectly. Support is very good from Webgility especially Vinayak.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

Himanshu helped resolve Webgility online error transactions that would not post. He was very thorough and worked to identify the underlying issue. At the end of the day our error transactions were posted to QBO! Thank you Himanshu!!!!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

Implementation and on-boarding is so valuable, working one-on-one with a specialist who understands our business. Every time we have called tech support we get someone right away who is helpful, friendly, and helps resolve any issue we may have - which are few!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

Himanshu Helped us get back online after having a few issues, but was fast, great on the phone and we were back up in no time!!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

They really helped us with a problem that had been plaguing us for quite some time now; Getting our site to connect to QuickBooks. Now that chore is thankfully done with their support team's friendly and quick nearly immediate not to mention free help.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

Support is always able to diagnose and correct any issue promptly. They are a pleasure to work with. Program allows us to connect seamlessly to our ERP.

Store

HairMax

Using app

About 3 years

Total reviews

16

Average rating

4.5

5 / 5 Share

Dec. 5, 2019

Vinayak was a great help and great to work together. Webgility has helped to ease my data processing by days aa+

Using app

About 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 16, 2024

1-16-24 Update. We have been using Webgility since 2015. We still love it! The tech staff are amazing to work with and ALWAYS get a resolution. Faizan S from onboarding helped set up a whole new work flow for Amazon which will work better for international markets. This app saves us an incredible amount of time. If you have a lot of transactions, it will save you money in the long run. When there is an issue, tech support is always great. Faizan went above and beyond today.

Using app

Over 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

I am so glad I found Webgility to sync Shopify with QuickBooks POS. My inventory is always up-to-date. Recently, I installed a new computer needing support from Webgility to connect the files. The tech was outstanding. I highly recommend Webgility.

Store

TeaLula

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

i have been working with Webgility for several years years and they are an integral part of our e-commerce business. There is one exceptional customer service expert I prefer who's name is Vipin (I call him the Viper) he never lets go of the problem and solves them in a time effective manner.

Using app

About 6 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Himanshu was very helpful. We had a huge sale for Black Friday and Cyber Monday and he was able to get us out of our issues stress-free! Webgility is working great.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Wonderful program makes my life easier and wonderful support staff always helpful and very friendly. Chintan was extremely helpful and as always a pleasure speaking with the customer support team. They get things back on track quickly and effortlessly. Thank you

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Himanshu Thank you so much for your help. You solved our shipping mapping problem right away! I appreciate it..

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

Himanshu Thank you for your persistence in getting my issues resolved! We do recommend Webgility...Thank you

Using app

About 1 year

Total reviews

4

Average rating

5.0