All reviews

Rating Breakdown

  • 5
    92% (797 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (851)
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5 / 5 Share

Feb. 25, 2015

Amazing company. Amazing software. Saved me hours of manual transactions and they go out of their way to help and even customize your program if possible.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

I'm speechless. Thrilled everyday to be using this app. The best customer service I've experienced. The friendly and most capable people will be taking care of me like Shekhar. 01/21/2020 Once again Shekhar came to my rescue and helped me fix the issue I was having.

Using app

About 5 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 10, 2014

Paying for integration, it's slowly getting there. To download the desktop version and try to use it is next to impossible.

Using app

9 days

Total reviews

9

Average rating

4.4

5 / 5 Share

Nov. 7, 2014

I was terrified of migrating from Magento to Shopify since ECC handles all of my middleware communication. Yet, to my pleasant surprise, the changeover was painless. Webgility even gave me a couple of weeks on the new subscription for free so I could make sure everything was crossing over correctly. One caveat, ECC uses slightly different language than QB, so sometimes initial mapping can be somewhat less than intuitive. I also want to say their tech team is awesome. In the 2-3 years since we started with ECC, I have probably only talked to a few different techs. They always solve the problem, and will even remote-in to fix tricky issues.

Using app

2 months

Total reviews

8

Average rating

5.0

4 / 5 Share

Nov. 3, 2014

I see Webgility / eCC's potential to make our life so much easier, but we've had a very difficult integration with Etsy, which has delayed launch significantly. Overall, though, it solves a series of problems we previously had no fix for around ecommerce, QB sales orders and inventory management. Pros: we're able to post incoming shopify orders directly to QB -- with inventory auto-deducted -- w/out having to hand-enter sales orders. That is wonderful! Great customer service and support portal. Decent shipping portal. Cons: while Etsy integration was promised to us, it has yet to fully work: variants don't map to QB inventory. Shipping portal could use some more user-friendly tightening to the GUI / default settings. Sales tax needs regional codes for in-state taxes -- this would make our life so much easier!

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 8, 2014

We just started using this but I can already tell ECC is going to make our lives much easier!

Using app

16 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 7, 2014

eCC is perfect for our shop - integrates with Quickbooks easily for Shopify, Amazon, and Etsy. The scheduler has been perfect for our store to keep our QB files up to date without constant monitoring. Their support service is the best, as they promptly handle and all issues to satisfaction.

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 22, 2014

We vetted several different integration options for our Shopify storefronts. We needed something that supported Authorize.net and Avalara with seamless connectivity to our Quickbooks master file. We chose eCC because of the exhaustive customization and integration options that the program allows. In the 3 months since we've implemented eCC, we've actually found a couple integration options that were not in the program. However, the support and development team are VERY responsive and open to development requests. The implementation of eCC has allowed us to automate and synchronize inventory, fulfillment, and accounting. We've been very pleased with the cost and time-saving results!

Using app

14 days

Total reviews

4

Average rating

3.5

5 / 5 Share

July 10, 2013

I love this app! It has an interface that is very easy to use and understand. I used this program to connect our on-line cheesecake shop to our in-store Quickbooks POS system. It creates a sales order in POS and then we can prepare the cakes, create labels and ship. We then can post all this info back to the web store so the inventory matches. I would highly recommend this to anyone using Quickbooks!

Using app

23 days

Total reviews

1

Average rating

5.0