Webgility ‑ QuickBooks Online
All reviews
Once we have matched the SKUs in Shopify and Quickbooks webgility will assist in streamlinging the orders and less room for errors. We would certainly recommend Webgility to users that have a SKU system set up
Great app, works flawlessly and upgrading from the original software to Unify was easy with no downtime.
AMAZING software - works seamlessly & they have the best customer service reps. highlyyyyyyyy recommend, also not to mention that they have custom options available to fit all of your integration needs ! :D
Awesome customer support! Great, solid software!
Webgility is an integral component of our internal workflows. We integrated it June 2012 and it reduced our redundant manual data entry to almost zero. We process all orders through it and it seamlessly integrates our online store with QuickBooks. We would highly recommend Webgility to any business looking for a shipping integration app and even more so to a business in need of communication between their online store and QuickBooks.
We've been using Webgility for years and can't say enough about how much their software has helped us speed up processing of orders, shipping, and posting back to our multiple store channels. Their tech support is outstanding as well. Any time I've had any problems, I've gotten a quick response and fast solution.
We use ECC for several companies and platforms and enjoy the simplicity and ease it provides our wide spread business. The features are easy to manage and make handling our orders with quickbooks a breeze. Downloads with shopify are pretty quick and we can setup the orders in quickbooks just how we want them. Great affordable solution for integrating our ecommerce site with quickbooks!
Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input. The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.
We use ECC for several different ecommerce platforms and the ability to use it for shopify, bigcommerce, amazon, and older platforms we used to use has been fantastic. With a bit of doctoring we're able to use it to separate items and feeds quite easily, while maintaining a central point of download. Managing several different companies and only needing to use one program is wonderful. Setup is easy and as technical as you want to make it. I do find that bigcommerce's API is sometimes very slow while interacting with it, but shopify is twice as fast so its clearly not ECC's problem.
It makes getting the orders into QB definitely much easier. The only annoying thing is it doesn't sync the order numbers. We would prefer our Shopify order # creates a web receipt of the same number.
We use Unify Enterprise to integrate our store with Quickbooks. Though it's not perfect, it gets the job done. We have to manually sign in to Single User Mode in order to push orders every day, but otherwise the process is smooth and Customer Service is usually efficient in fixing any problems we run into. Most difficulties are a result of (Slow)books.
Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that. Overall, we are satisfied.
Great App, and excellent customer services. QB expert team is fantastic - extremely knowledgeable. Tech Support is great!
Great support - QB expert team is fantastic - extremely knowledgeable. Tech Support is great!
Customer support is good. eCC is good at importing our retail sales through shopify. Payments only imported when the sale is imported as a sales receipt and not an invoice. Accounting methods may need to change. eCC is not equipped to handle both retail and wholesale customers with multiple payment terms. There are also some challenges with regard to items that are both taxable and non-taxable. Refund need to be entered manually into QuickBooks. All in all, it is better than entering all the transactions manually into quickbooks.
Webgility has been a life saver for our business. It has cut out thousands of hours of manual data entry, runs smoothly with minimal errors and the tech support has always been so helpful!
Wegility is a very good and reliable integration software that you depend on. Customer service is great and the software does what it says.
Webgility has awesome installation and training. Their customer support is extremely helpful. I had a Saturday morning onboarding session that was very helpful. So far I'm very pleased with webgility. Tami Crisp Seelite As an update I had to have some fine tuning done on how Webgility pulled our orders in and I had a gotomeeting with Namit, he is extremely helpful and always meets or exceeds my expectations.
Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.
This software has made it very easy to export all my orders into QB and update my inventory. The tech support guys are amazing when you do have issues. Very patient and kind.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.