Webgility ‑ QBO & Xero Sync

Dec. 4, 2019

Webgility is an integral component of our internal workflows. We integrated it June 2012 and it reduced our redundant manual data entry to almost zero. We process all orders through it and it seamlessly integrates our online store with QuickBooks. We would highly recommend Webgility to any business looking for a shipping integration app and even more so to a business in need of communication between their online store and QuickBooks.

Aug. 23, 2016

We've been using Webgility for years and can't say enough about how much their software has helped us speed up processing of orders, shipping, and posting back to our multiple store channels. Their tech support is outstanding as well. Any time I've had any problems, I've gotten a quick response and fast solution.

Aug. 23, 2016

We use ECC for several companies and platforms and enjoy the simplicity and ease it provides our wide spread business. The features are easy to manage and make handling our orders with quickbooks a breeze. Downloads with shopify are pretty quick and we can setup the orders in quickbooks just how we want them. Great affordable solution for integrating our ecommerce site with quickbooks!

Aug. 23, 2016

Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input. The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.

Aug. 23, 2016

We use ECC for several different ecommerce platforms and the ability to use it for shopify, bigcommerce, amazon, and older platforms we used to use has been fantastic. With a bit of doctoring we're able to use it to separate items and feeds quite easily, while maintaining a central point of download. Managing several different companies and only needing to use one program is wonderful. Setup is easy and as technical as you want to make it. I do find that bigcommerce's API is sometimes very slow while interacting with it, but shopify is twice as fast so its clearly not ECC's problem.

April 8, 2016

It makes getting the orders into QB definitely much easier. The only annoying thing is it doesn't sync the order numbers. We would prefer our Shopify order # creates a web receipt of the same number.

March 22, 2016

We use Unify Enterprise to integrate our store with Quickbooks. Though it's not perfect, it gets the job done. We have to manually sign in to Single User Mode in order to push orders every day, but otherwise the process is smooth and Customer Service is usually efficient in fixing any problems we run into. Most difficulties are a result of (Slow)books.

March 22, 2016

Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that. Overall, we are satisfied.

March 22, 2016

Great App, and excellent customer services. QB expert team is fantastic - extremely knowledgeable. Tech Support is great!

Sept. 30, 2015

Great support - QB expert team is fantastic - extremely knowledgeable. Tech Support is great!

July 10, 2015

Customer support is good. eCC is good at importing our retail sales through shopify. Payments only imported when the sale is imported as a sales receipt and not an invoice. Accounting methods may need to change. eCC is not equipped to handle both retail and wholesale customers with multiple payment terms. There are also some challenges with regard to items that are both taxable and non-taxable. Refund need to be entered manually into QuickBooks. All in all, it is better than entering all the transactions manually into quickbooks.

March 30, 2017

Webgility has been a life saver for our business. It has cut out thousands of hours of manual data entry, runs smoothly with minimal errors and the tech support has always been so helpful!

June 26, 2015

Wegility is a very good and reliable integration software that you depend on. Customer service is great and the software does what it says.

Sept. 9, 2015

Webgility has awesome installation and training. Their customer support is extremely helpful. I had a Saturday morning onboarding session that was very helpful. So far I'm very pleased with webgility. Tami Crisp Seelite As an update I had to have some fine tuning done on how Webgility pulled our orders in and I had a gotomeeting with Namit, he is extremely helpful and always meets or exceeds my expectations.

June 19, 2015

Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.

Sept. 23, 2019

This software has made it very easy to export all my orders into QB and update my inventory. The tech support guys are amazing when you do have issues. Very patient and kind.

April 3, 2015

So easy to use and set up and support was excellent!!! Thank you for helping me get this up and running.

March 25, 2015

I had a wonderful experience with your customer service / development team. Suyash and Pritesh solved a really challenging problem expeditiously, thoroughly and professionally. When they realized after awhile on the phone with me yesterday that it would take some extra work to solve, they worked on their own (and even with developers at Shopify!) to solve the problem so that today's call only took 15 minutes and I magically have everything I need again! The software has been huge in helping me manage and grow my small e-commerce business and I have been, and will continue to, recommend it widely. Thank you, Suyash and Pritesh!

March 25, 2015

Great app. Helps save so much time from having to manually enter transactions. A lot of options to choose from to customize transactions. Only wish there was a way to import transaction fees.

Dec. 14, 2015

eCC saves us from hours and hours of boring, time-sucking manual data-entry. On top of that, their support team is phenomenal. When we had questions regarding set-up, their support team was there to offer immediate help. They are extremely knowledgeable, patient, and quick to help. THANKS FOR HELPING TEAM SWRVE!