All reviews

Rating Breakdown

  • 5
    91% (835 ratings)
  • 4
    6% (53 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

Feb. 16, 2023

Overall great experience! I just set up Webgility about a week ago and it has already saved me countless hours logging sales! Great support as well!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Webgility really helped me a lot on the integration between Shopify and qbo. I recommend it to everyone.

Store

Texnite

Using app

13 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 15, 2023

Looking forward to learning the app. Newest version has a simpler layout and Integration was done pretty quickly by staff.

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 14, 2023

Prerit was totally great in helping us with integrating shopify, quickbooks, and webgility. Very smart and informative.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

very knowledgeable customer service! they know everything here and i would not hesitate buying this software agian

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Prerit Agrawal was very helpful and kind person to understand every point of requirements and we learn many automations process through webgility.

Store

Tabeeze

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Huimanshu was great! He worked to get our SQL database installed with Windows 11 when no one else could!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Had a wonderful experience with Faizan from Webgility! The onboarding process was thorough and concise. He was very helpful and took the time to answer all of my questions. The software does everything and provides with everything you could need to sync your Shopify transactions with QuickBooks.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Himanshu was very helpful and answered all my question. He assisted me in getting the data I needed to follow up with discrepancies showing between my website and my point of sale.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Migrated from connex, which was a disaster in the end—integrated directly with Shopify and Amazon marketplaces. Intuitive dashboard with every feature needed. P&L for every transaction and automatically post merchant and seller fees. Onboarding was the best I've experienced with any software vendor. Could use some more work with sales tax calculations and breakdown instead of a gross amount by state

Using app

10 days

Total reviews

7

Average rating

4.1

4 / 5 Share

Dec. 2, 2022

Overall I like this app, however it is a bit confusing and set up took me hours and hours with their help desk. Sometimes, it is a bit hard to understand the people at their help desk. Today-I just called because I had some orders stuck, Himanshu was easy to understand and took care of it right away.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 25, 2022

friendly use app for all level of retailers, easy to sync and transfer product from webgility to shopify website and keeping the inventory updated all the time

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Webgility Customer Service is great. They are hands on through screen sharing but also teach me so that I can troubleshoot my own errors in the future. We've been using them with our QBPOS and Shopify for over a year now.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

Great app and great service! If you want it done right use this app. Also, if you get the pleasure of working with Kshitij on your implementation then you're in luck, he helped us along the way.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Webgility saves us an enormous amount of time capturing the detail of sales wanted in QuickBooks. This detail helps drive critical decisions to improve profits. The Webgility team is professional and provides valuable onboarding support. Worth the investment.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Webgility is making it a lot easier for me to run my online store with my brick and mortar. I think that it will help me become a more successful small business by being able to have a fully integrated e commerce system. Help desk is AMAZING. I was able to schedule a walk through with no problem and I'm confident that I'll be able to move forward with making my site even better!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Saves so much time, and the customer service quickly helps with any issues that arise. So happy to not have to invoice everything manually! We use Quickbooks on a hosted network, and this has been our best solution.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks. It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry. On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch. Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software. Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

I liked the customer support and onboarding experience. The options available in the platform are exhaustive and helpful.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

This app is the best for allowing your QuickBooks POS to synch with Shopify. It allows the quality and variants to be synched with a touch of a button. Also they have the best phone support with no wait time.

Using app

About 2 years

Total reviews

2

Average rating

5.0