All reviews

Rating Breakdown

  • 5
    91% (845 ratings)
  • 4
    6% (54 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

Jan. 8, 2024

Very attentive to the customer!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

I spent a few hours with Aniket today to reconnect my Webgility app after some years away from using it. He was very patient with me and I appreciate his professionalism.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Webgility works! The data comes over to quickbooks beautifully. It would be almost impossible to do my work without it. And customer service is top notch. It would be nice it it has an option to batch the orders by "Shopify Payouts" that way I wouldnt have to select them manually. Apart from that... Very happy Webgility user!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

I have used Webgility for several year but now with Quickbook Pos Sunset I reached out to Webgility to assist in integration with QuickBooks financial interrogation. I had an excellent experience, love the automation and accuracy. Easy mapping and support. Love this company and their support and implantation staff.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

This is a great syncing app from your business operations to Shopify and the help from Webgility is awesome.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

I was referred to this App by our web developer as an alternative the the less expensive or free Apps. Although the cost is considerably more the functionality is incredible actually beyond my expectations. I would highly recommend this to anyone that wishes to easily maintain accurate QuickBooks Online financial information from website sales.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Webgility is a great software if you are looking to integrate Quickbooks with Shopify. This includes Products Sync, Customers Sync, Order Sync (As paid or Unpaid), etc. Many details go into it, but Webgility's team guides you through all of the settings and ensures that the integrated settings match your business's preferences. One thing Webgility truly stands for is its customer support; they will help step by step in the process. Thank you Faizan and Lalit.

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

I have tried many apps that promise an easy Quickbooks integration, Webgility is the only one that really works. Faizan and his team walked me through the setup and followed up with me until all was set up right. I can definitely recommend this app.

Using app

23 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 4, 2023

5 star customer service: First off I can't speak highly enough about the customer service from both Ishan and Faizan. From jumping on a call last minute to assist me with questions on how to's, calling seperately on a day off during their holiday and then again taking care of implementation calls to make sure all my issues and concerns were taken care of even on Labor Day holiday. It was very unexpected but so very appreciated!! They made sure that this online software was exactly what we needed to fix an issue that Intuit put on us by sunsetting a software without any solutions for our e-commerce business. I would recommend them both and Webgility as a company as they go above and beyond to make sure their customers are satisfied. Can't say thank you enough!!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

We have been using Webgility for 5+ years and it has saved us countless hours of manual data entry. It has been an essential part of our daily operation and will continue to be so for the foreseeable future. I highly recommend it!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

We've been using Webgility for around 10 years. We currently have a Shopify store and two Etsy stores and we are able to successfully sync the stores' inventories with our Quickbooks master inventory. Webgility integrates well with Quickbooks. We download our orders from our stores into Webgility, print packing slips, process shiping, print labels and post to store and to Quickbooks. We've been very satisfied with Webgility. We run the system with an admin computer and two add-on computers with no issues. The customer service is great. There is almost no wait time for technical support and the technical support team members are very knowledgable.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

Developer Reply

Hello. Wow. 10 years! What an honor to serve your business for a whole decade. We appreciate your kind words. As always, we're here if you need anything.

4 / 5 Share

Aug. 7, 2023

We have used Webgility for almost 3 years now. It is far superior to anything else we have tried. The app is fairly sophisticated and allows for a lot of specification and the customer service is very good. Like anything it has its issues, for example, we are currently dealing with an issue with our paypal payments refusing to post to QB. Nothing is ever perfect, but I always appreciate Webgility's diligence in making sure the problems are corrected.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello! Thank you for your review and kind words. We're always investing in improving our product, and your feedback is very helpful to us. We're so honored to serve your business for the last 3 years. Our support team is always here if you need anything.

5 / 5 Share

Aug. 2, 2023

Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello! So glad to hear that your onboarding process went well. We offer free expert onboarding to make sure you are set up for success, so we're so glad you took advantage of that. Thank you for being a customer. We're here if you ever need additional support.

5 / 5 Share

June 22, 2023

My onboarding with Faizan was outstanding. He was very knowledgeable and easy to work with. I look forward to using Webgility.

Using app

About 4 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

June 22, 2023

Online supplement sales - Shopify > Webgility > QuickBooks Online Our inventory is maintained primarily in QuickBooks so it was important for me that the app was able to easily map shopify sku's to QuickBooks products. It can do alot of that work auto-magic-ally but it also allows for manual mapping as well. This app does support QuickBooks Online Product Bundles, and unlike some other apps offers a solution to mismatched pricing between product bundles in Shopify and QuickBooks Online so that I'm not constantly having to go in and update synced orders to match the actual order price. I waited too long to implement this software, I'm actually sad about all of the hours wasted on manual processes and other apps that just didn't meet the specific needs we have. Kshitij did my implementation and he was phenomenal. Actually everyone I've interacted with at Webgility has been very professional and extremely helpful. I tend to be impatient with onboarding calls and such but Kshitij was responsive and flexible with me and showed me only what I needed to know rather than sticking to a script and wasting my time. Excellent customer service experience!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

The onboarding training with Faizan was soooo valuble!! His answers are very specific to all my questions and concerns. As a bonus he is very positive and encouraging in navigating nd learning this app. Webgility when working properly and when i know more about the different aspects and settings works like a dream! I have been a customer for more than 3 years and am still learning and webgility is still improving and training me!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

We have had such excellent communication and support from the onboarding team. Kshitij has been amazingly clear and helpful to us. This app is clean and clear and easy to use. We have had a lot of problems with another sync app, which caused nightmares for us. This works like a dream and we are very happy with moving to this app. It's exactly what our business needs to handle tax and variants, and a very large product offering. Thank you!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

Amazing Customer Service, and when we did the Demo call Prerit our Implementation Specialist was AMAZING! His tone of voice, and patience to answer my questions and explain the features and capabilities of Webgility was great. Extremely thankful for him and for what Webgility is helping us do to manage our multiple stores, and keep accounting tidy and clean.

Using app

Over 2 years

Total reviews

3

Average rating

5.0