All reviews

Rating Breakdown

  • 5
    95% (100 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 100% (105)
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5 / 5 Share

April 27, 2021

This app is the answer to all your carbon-offsetting prayers. It's taken the stress out of needing to make sure we are doing all we can to be carbon-neutral. Our customers want to play their part and EcoCart has helped them help us to help the planet! Dane (the owner) has been a pleasure to deal with and is super responsive and patient. He's also been amazing at getting the app to look just how we need it to on our checkout. The process for us and our customers is effortless and it makes all the difference. It's so rewarding seeing our collection amounts and the amount of trees that it equates to on our dashboard. Cannot recommend this app enough.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Great customer service! Dane Baker was extremely helpful in setting us up with EcoCart! We can't wait to share this wonderful app with our customers!

Store

KROST

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

Brilliant app and amazing customer service. Dane has been super helpful in setting up the app in our store. We really look forward to contributing to carbon offsetting initiatives.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2021

It honestly caught me off guard how easy it was to use. I also appreciate Dane's (Co-Founder & CEO) responsiveness via email. He shared with me content that we will use to communicate the value proposition to customers and we look forward to contributing to carbon offsetting initiatives!

Store

Stolmid

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2021

Great concept and easy to understand execution. We just downloaded it but we are excited to see how customers like it. Great customer service and Dane helped me implement the widget when I had any issues. Easy to set up as well!

Store

Alterre

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

April 6, 2021

Brilliant app and customer service, the Team have been really helpful to fix some small hurdles when setting up and we're happy to support such great projects helping the planet with EcoCart!

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

March 23, 2021

Easy setup, easy way to help safe the planet. Can't see why people would not add this, it's the least we can do.

Using app

About 1 month

Total reviews

33

Average rating

4.3

5 / 5 Share

March 7, 2021

We really love the app, the projects they support and the team behind it. Their customer support has been excellent!! They solved every issue we had with professionalism, patience and kindness. Thank you!!

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2021

The embedding of donation box was flawless. I needed help with some mobile display Dane got it done right away. Thanks for good service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Awesome way to help our planet and our business. The app works well, customer service is outstanding!

Using app

3 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Great app. I've been looking for an app like this for ages and I'm glad I was able to find it. The team were super helpful to fix a few issues and get it up and running quickly.

Store

HAVAH

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

We love this concept, and had a great experience setting it up, with help from the Ecocart team who customized it to fit our shops look - great service and quick replies! Thank you!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Really great app! Dane was super helpful in getting everything set up just as we needed, helping with any adjustments we requested! Fabulous customer service, super responsive!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2021

Dane was very helpful doing the installation for us. Still yet to be tested with actual sales but look promising.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

I knew we needed this as soon as we saw it! We are doing carbon offsetting as a company, but weren't involving the customer in that. EcoCart makes it easy for customers to be a part of the story of their order's carbon footprint, and our customers are loving it. Probably took less than an hour to setup, haven't had any issues with it since. So easy, makes everyone feel good all around - customers, team members...Thank you, EcoCart!

Store

Hamama

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

We've been using EcoCart for several months now and we are stoked with how simple it is for our customers to make their orders carbon neutral. Setup was also super easy with the EcoCart team helping in any way they could. Any small issues we've encountered have been solved quickly. We are a sustainability focused brand so partnering with EcoCart was a no brainer.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

App was easy to use and very quick to install! The customer service was very quick and they answered all my questions in a timely manner. A great idea with great execution, and I'm glad to allow customers with the option to make their order carbon neutral!

Store

shweep

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

This app aligns perfectly with our business model. The ease of use, customization, overall transparency, and of course, the customer service, can not be beat. This was one of the few options on the Shopify App Store that provided true customer-facing customization, along with a great back-end dashboard with statistics and analytics. Also, the EcoCart team responded quickly to all support emails and fully customized our shop experience within 48 hours. Can't ask for better customer support than that! We compared three or four of the competitor apps, but EcoCart regined supreme. Highly recommend!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2020

Eco Cart has been a fantastic way to start our journey towards sustainability! Dane was extremely helpful in getting the app up and running and has worked with our brand identity to implement the app in a way that's cohesive with our unique voice and style. The simplicity of getting it up and running and having a dashboard that is easily trackable means we've been able to transition to a carbon neutral status with ease!

Store

TWOOBS

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

We are so happy with our partnership with EcoCart! Not only did they help us kick-off our sustainability initiatives, but they have also been just a joy to work with. We ran into a few issues in the beginning and the team worked relentlessly until they were fixed. We love how easily the offset option integrates with our checkout page and also that several of our customers are using it. We look forward to working with the EcoCart team further to make a greater impact as a business!

Using app

4 months

Total reviews

3

Average rating

5.0