All reviews

Rating Breakdown

  • 5
    95% (148 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2021

This app has been fantastic to take the next step for sustainability for my business. Dane and his team are so thorough, making it easy to get up and running, I'm not great with tech but he and his team took care of everything. I particularly appreciated the unexpected package that they put together with all the info, wording suggestions, and images, it's saved me so much time, precision, and energy. I can't recommend them highly enough!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2021

We really love the app, the projects they support and the team behind it. Their customer support has been excellent!! They solved every issue we had with professionalism, patience and kindness. Thank you!!

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2021

The embedding of donation box was flawless. I needed help with some mobile display Dane got it done right away. Thanks for good service.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Awesome way to help our planet and our business. The app works well, customer service is outstanding!

Using app

14 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Great app. I've been looking for an app like this for ages and I'm glad I was able to find it. The team were super helpful to fix a few issues and get it up and running quickly.

Store

HAVAH

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

We love this concept, and had a great experience setting it up, with help from the Ecocart team who customized it to fit our shops look - great service and quick replies! Thank you!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Really great app! Dane was super helpful in getting everything set up just as we needed, helping with any adjustments we requested! Fabulous customer service, super responsive!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2021

Great support for installation and configuration with a bunch of visual assets to adapt to my store or inspire us in the right direction. Flawless customer service and every single purchase in the last 3 days since installation added the carbon neutral option and increased my conversion rate at the same time. 5/5 Highly recommend.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2021

Dane was very helpful doing the installation for us. Still yet to be tested with actual sales but look promising.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

We highly recommend EcoCart. Dane and the team are incredibly helpful and responsive. They went above and beyond when assisting us with the integration and customisation of the app. We have been up and running for a month or two now, and the response has been amazing. Thanks Dane + team!

Store

Hobes

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Great app, works very well and encourages customers to think about their carbon footprint. Very helpful communication from the developers. Thank you!

Using app

8 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

EcoCart is amazingly easy to implement and much loved by our customers (on Simbly.com). The messaging that appears in the shopping cart about carbon-neutral shipping has improved our conversion rates, enabling us to grow our business and reduce our impact on the planet. Implement this immediately. You'll be glad you did.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

I'm not good with technology at all, but this app is so easy to use and install. Simple, clean, and helps the environment! I mean, what more could you ask for?! Super rad, everyone should have this!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

I knew we needed this as soon as we saw it! We are doing carbon offsetting as a company, but weren't involving the customer in that. EcoCart makes it easy for customers to be a part of the story of their order's carbon footprint, and our customers are loving it. Probably took less than an hour to setup, haven't had any issues with it since. So easy, makes everyone feel good all around - customers, team members...Thank you, EcoCart!

Store

Hamama

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2020

We’ve used this app to make all our orders carbon neutral and it is dope. I think in this era this app should be a must. I was not tech savvy and was a bit scared to tamper with the codes. So I asked for their help. Then these guys replied promptly and went above and beyond to help me. Excellent support team, especially Dane. Thank you guys. Keep up the good work. You are awesome.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

We've been using EcoCart for several months now and we are stoked with how simple it is for our customers to make their orders carbon neutral. Setup was also super easy with the EcoCart team helping in any way they could. Any small issues we've encountered have been solved quickly. We are a sustainability focused brand so partnering with EcoCart was a no brainer.

Using app

12 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 16, 2020

It's great to be able to provide this service, particularly for an environmentally conscious company like ours. The charges do add up however.

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for choosing to pay to offset all orders on behalf of your customers. Remember EcoCart is completely free if you give your customers the option to make their orders carbon neutral!

5 / 5 Share

Dec. 16, 2020

App was easy to use and very quick to install! The customer service was very quick and they answered all my questions in a timely manner. A great idea with great execution, and I'm glad to allow customers with the option to make their order carbon neutral!

Store

shweep

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

This app aligns perfectly with our business model. The ease of use, customization, overall transparency, and of course, the customer service, can not be beat. This was one of the few options on the Shopify App Store that provided true customer-facing customization, along with a great back-end dashboard with statistics and analytics. Also, the EcoCart team responded quickly to all support emails and fully customized our shop experience within 48 hours. Can't ask for better customer support than that! We compared three or four of the competitor apps, but EcoCart regined supreme. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

When I initially got this app it only showed an amount in USD but I got in contact and they got GBP added really quickly. The install was easy and my customers love making their orders carbon neutral!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0